Body: Council Type: Agenda Meeting: Regular Date: February 15, 2017 Collection: Council Agendas Municipality: Frontenac County

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Frontenac County Council Meeting Wednesday, February 15, 2017 – 9:00 a.m. Kingston Frontenac Rotary Auditorium, 2069 Battersea Road, Glenburnie Council will resolve into Closed Meeting and will reconvene as regular Council at 9:30 am

AGENDA Page Call to Order Closed Session a) Resolved That Council resolve itself into Committee of the Whole closed session as authorized under Section 239 of The Municipal Act, to consider:

1. Adoption of Closed Minutes of Meetings held January 18, 2017;
2. Labour relations or employee negotiations as it relates to the ratification of a contract with OPSEU 462;
3. A proposed or pending acquisition or disposition of land by the municipality or local board as it relates to the County Administrative Building Resolved That Council rise from Committee of the Whole closed session with/without reporting Approval of Addendum Disclosure of Pecuniary Interest and General Nature Thereof

12 - 24

Adoption of Minutes a) Minutes of Meeting held January 18, 2017 Resolved That the minutes of the regular Council meeting held January 18, 2017 be adopted. Deputations and/or Presentations

25 - 36

a)

Presentation of Employee Recognition Awards

b)

Mr. Gord Rogers of the Frontenac Stewardship Foundation will address County Council requesting $2,000 in funding for an Environmental Forum taking place in April.

Page 1 of 385

Page c)

Richard Allen, Manager of Economic Development and Alison Vandervelde, Community Development Officer will provide a presentation on the new Economic Development Web Portal

Proclamations a) United Way Success By 6 Week [See Communications ae)] That the Council of the County of Frontenac do hereby proclaim the week of May 1st 2017 as United Way Success By 6 Week; And That this proclamation be posted on the County’s official web site at www.frontenaccounty.ca.

Move into Committee of the Whole a) That Council adjourn and meet as Committee of the Whole Council, with the Deputy Warden in the Chair. Briefings Unfinished Business

37 - 53

Recommend Reports from the Chief Administrative Officer Nadia De Santi, MMM Group Limited, will brief County Council with a) respect to Report 2017-017, Planning and Economic Development – Adoption of an Age Friendly Community Action Plan

54 - 192

b)

2017-017 Planning and Economic Development County of Frontenac Age Friendly Action Plan Recommendation Be It Resolved That the Council of the County of Frontenac accept the Planning & Economic Development – County of Frontenac Age Friendly Action Plan report attached as Appendix A; And Further That Council direct staff to prepare a report that will provide Council with direction for the implementation of the plan.

193 - 195

c)

2017-018 Financial Services

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Page 2016 Howe Islander Petition for Subsidy Recommendation Resolved That the Council of the County of Frontenac accept the Corporate Services – Finance - 2016 Frontenac-Howe Islander Ferry Petition for Subsidy report; And FurtherThatCouncil authorize the Clerk to petition the Ministry of Transportation for $815,944. 196 - 198

d)

2017-019 Emergency and Transportation Services Kingston and Region Interoperability Safety and Security (KISS) Project Recommendation Be It Resolved That the Council of the County of Frontenac accept the Emergency and Transportation Services – Kingston and Region Interoperability Safety and Security (KISS) Project report; And Further That the Council of the County of Frontenac authorize Warden Vandewal, ETS Council Liaison Natalie Nossal, CAO Kelly Pender and Chief Paul Charbonneau to engage Sophie Kiwala, MPP for Kingston and The Islands, Randy Hillier, MPP for Lanark-FrontenacLennox & Addington, Mark Gerretsen, MP for Kingston and The Islands and Scott Reid, MP for Lanark—Frontenac—Kingston in discussions regarding this important initiative to ensure Frontenac Paramedic Services (FPS) participation through the Kingston Central Ambulance Communication Centre (KCACC).

199 - 203

e)

2017-020 Emergency and Transportation Services South-Eastern Regional Trauma Network Initiative Recommendation Be It Resolved That the Council of the County of Frontenac accept the Emergency and Transportation Services – South-Eastern Regional Trauma Network Initiative report; And Further That the Council of the County of Frontenac authorize the CAO to execute a Memorandum of Understanding for the Trauma Bypass Initiative between the Kingston General Hospital (KGH), Brockville General Hospital (BGH), Quinte Healthcare Corporation

Page 3 of 385

Page (QHC), Perth and Smiths Fall District Hospital (PSFDH), Lennox and Addington County General Hospital (LACGH) and the County of Frontenac. 204 - 233

f)

Staff Briefing: Mr. Richard Allen, Manager of Economic Development, will brief County Council with respect to report 2017-021, Planning and Economic Development - Delegation to China.

234 - 241

g)

2017-021 Planning and Economic Development Delegation to China Recommendation Be It Resolved That the Council of the County of Frontenac accept the Planning & Economic Development – Delegation to China report; And Further That the Council of the County of Frontenac authorize the transfer of $4,989.29 from the Sustainability Reserve to address costs associated with the County’s participation in the delegation to China.

242 - 247

h)

2017-022 Corporate Services Rideau Corridor Awards Program Recommendation Be It Resolved That the Council of the County of Frontenac accept the Corporate Services – Rideau Corridor Awards Program report; And Further That the County of Frontenac support the Rideau Corridor Awards Program; And Further That a financial contribution in the amount of $1000 be approved, to be expensed from the Stabilization Reserve.

248 - 252

253 - 307

Information Reports from the Chief Administrative Officer a) 2017-023 Corporate Services Proposed Legislative Changes to Municipal Legislation b)

2017-024 Fairmount Home Quarterly Update Activity Report

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Page

Reports from Council Liaison Appointees a) Emergency and Transportation Services - Councillor Nossal b)

Long Term Care (Fairmount Home) - Councillor Inglis

c)

Corporate Services - Councillor Dewey

d)

Planning and Economic Development - Councillor McDougall

Reports from External Boards and Committees a) Kingston Frontenac Library Board Update - Warden Vandewal

308 - 312

b)

KFL&A Public Health Board Update - Councillor Doyle

c)

RULAC, LSR and Other Updates

d)

Algonquin Land Claim Update - Councillor Inglis

e)

Frontenac County Youth Justice Advisory Committee Update Councillor Nossal

f)

Housing and Homelessness Committee Update - Councillor McDougall

g)

Rideau Corridor Landscape Steering Committee Update - Councillor McDougall [See Communications xx)]

h)

Eastern Ontario Warden’s Caucus Update - Warden & CAO

i)

Mississippi Rideau Tay Rural Health Hub Organizing Committee Councillor Smith

j)

Food Policy Council of Kingston, Frontenac, Lennox and Addington Councillor Doyle

Reports from Advisory Committees of County Council a) Report of the Community Development Advisory Committee THAT theReport received from the Community Development Advisory Committee be received and adopted. Report of the Community Development Advisory Committee The Community Development Advisory Committee reports and recommends as follows: 2017-014 Community Development Advisory Committee Goat Milk in the Frontenacs Be It Resolved That the Community Development Advisory Committee accept and receive this report;

Page 5 of 385

Page

And Further That staff continue to pursue opportunities associated with the new Feihe International facility in the City of Kingston, with a focus on supply chain implications for goat farms and goat dairy; And Further That staff report back the Community Development Advisory Committee with next steps by October 2017. 313 - 379

b)

Report of the Integrity Commissioner with Respect to the Conduct of two Members of County Council with Respect to Breaches of Confidentiality and Conflict of Interest Allegations regarding the Hartington Draft Plan of Subdivision (The Report of the Mr. Ron Price, Integrity Commissioner, is attached)

Return to Council a) That Council revert from Committee of the Whole Council, to Council.

Adoption of the Report of the Committee of the Whole Council a) That the report of the Committee of the Whole Council be adopted and that the necessary actions or by-laws be enacted. Motions, Notice of Which has Been Given a) Waste Management Opportunities Moved by: Councillor Doyle Seconded by: Councillor Inglis Whereas during 2012 and 2013 Frontenac County Council spent considerable time, energy and expense to develop a Strategic Plan which included three wildly important goals, two of which are making good progress, however the Waste Management strategic goal has made little advancement; and, Whereas during 2014 and 2015 Wardens Clayton and Doyle lobbied the EOWC and other municipalities to join the County in determining what municipalities should do to plan for post land fill waste site closures. While interest was shown and the EOWC put this on their long term list of items to review it has not yet been approved as a top current year priority; and, Whereas it is time to take another look and decide what approach Frontenac County Council should take on this strategic goal as we must

Page 6 of 385

Page ensure something is done to improve waste management across Frontenac County during this term of office; and, Whereas the Province has recently passed Bill 151, the Waste-Free Ontario Act, which changes the landscape considerably, and some of the options discussed a few years ago may no longer be appropriate; and, Whereas it has been suggested that we have an opportunity to be the leader in the efforts led by AMO and the Province to adopt the visionary goal of zero waste and eliminate GHG from the waste sector; and, Whereas although Bill 151 makes it clear that the industry is required to assume all cost and management of the current Blue Box items, we must do better on other Municipal waste streams such as organics, construction materials and other non-recyclables; Therefore Be It Resolved That the Council of the County of Frontenac direct staff to investigate options to assist Council to make progress with the Frontenac County Waste Strategic Goal and report back their findings at the April 2017 Council meeting, including considering such programs as recently approved by the Ministry of the Environment and Climate Change to divert all organic material to a local Anaerobic Biodigester on Wolfe Island and current energy-from-waste technologies for non-organic waste. And Further That a copy of this resolution be circulated to the member municipalities for their comment and input. b)

Change in Time and Date of the April Council Meeting Moved by: Councillor McDougall Seconded by: Councillor Doyle That the regular County Council Meeting scheduled for April 19, 2017 be re-scheduled for Tuesday April 18, 2017 at 9.00 AM.

Giving Notice of Motion Communications That Council consent to the following communications of interest to Council listed below be received and filed: a) AMOs 2017 Pre-Budget Submission - What’s Next Ontario? [Distributed to Council on January 20, 2017]

Page 7 of 385

Page b)

From Terry Botten with Respect to Council’s Decision Regarding the Lifting of Heavy Vehicle Restrictions on the Howe Islander Ferry [Distributed to Council on January 20, 2017]

c)

Resolution From the Municipality of Calvin in Support for Fire Department Infrastructure [Distributed to Council on January 20, 2017]

d)

Resolution from the Township of Montague Regarding Fire Protection [Distributed to Council on January 20, 2017]

e)

Resolution from the Township of Montague Regarding Hydro Rates for Rural Customers [Distributed to Council on January 20, 2017]

f)

Letter from the Ministry of Housing Regarding Promoting Affordable Housing Act [Distributed to Council on January 20, 2017]

g)

Resolution From the Municipality of Bluewater regarding Bill 7 Amendment to the RTA 2006 (003) [Distributed to Council on January 20, 2017]

h)

Resolution From the Municipality of Bluewater regarding Fire Department Infrastructure Funding [Distributed to Council on January 20, 2017]

i)

Resolution from the Municipality of Thames Centre regarding Rural Hydro Rates [Distributed to Council on January 20, 2017]

j)

From Annie Peace-Fast Tendering her Resignation from the Kingston Frontenac Library Board [Distributed to Council on January 27, 2017]

k)

Resolution from the Municipality of Port Hope regarding the Vacancy Rebate Program [Distributed to Council on January 27, 2017]

l)

Resolution from the Atikokan Town Council regarding Property Taxation on Railway Right-of-Ways

Page 8 of 385

Page [Distributed to Council on January 27, 2017] m)

December 14, 2016 Kingston Frontenac Public Library Board Meeting Minutes [Distributed to Council on January 27, 2017]

n)

Invitation to the Warden to the Inaugural Hall of Honour Society Reception from University Hospitals of Kingston Foundation [Distributed to Council on January 27, 2017]

o)

Invitation to Warden from University Hospitals Kingston Foundation [Distributed to Council on January 27, 2017]

p)

November 23, 2016 KFL&A Board of Health Meeting Minutes [Distributed to Council on January 27, 2017]

q)

From the Canadian Postmasters and Assistants Association regarding Postal Banking [Distributed to Council on February 3, 2017]

r)

Invitation to Warden from Great Lakes & St. Lawrence Cities Initiative to 2017 Annual Meeting [Distributed to Council on February 3, 2017]

s)

Prince Edward County Support Resolution regarding Pupil Accommodation Review Guideline [Distributed to Council on February 3, 2017]

t)

Prince Edward County Support Resolution regarding Stay of Execution on ARC Process [Distributed to Council on February 3, 2017]

u)

Request for Support of Bill C-323 from Peter Van Loan, MP of YorkSimcoe [Distributed to Council on February 3, 2017]

v)

Township of Montague Resolution regarding Electrical Bills [Distributed to Council on February 3, 2017]

w)

Township of Montague Resolution regarding Library Internet [Distributed to Council on February 3, 2017]

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Page

x)

Letter from MPP Patrick Brown Regarding Support for Natural Gas Expansion in Ontario [Distributed to Council on February 3, 2017]

y)

Congratulations to Warden from the Council and Mayor of the City of Kingston [Distributed to Council on February 3, 2017]

z)

From Councillor McDougall regarding Canada 150 Invitation Letter [Distributed to Council on February 3, 2017]

aa) County of Haliburton’s Warden Information for 2017 [Distributed to Council on February 3, 2017] ab) From Paul and Anita Frayne Providing and Article Titled Is There a Remedy for People Suffering from Industrial Wind Turbines in Ontario [Distributed to Council on February 3, 2017] ac)

Presentation to Minister Lalonde regarding the Rural Mayors Forum of Eastern Ontario [Distributed to Council on February 3, 2017]

ad) Kingston & Frontenac Housing Corporation Agenda Package for Monday, February 6, 2017 [Distributed to Council on February 10, 2017] ae) United Way request for Proclamation regarding Success By 6 Week [Distributed to Council on February 10, 2017]

Other Business Consideration of applications submitted for appointments to the a) Kingston Frontenac Public Library Board: [Applications distributed separately from the agenda.] (1 Appointment) That _________________ be appointed as Community Representative to the Kingston Frontenac Public Library Board whose terms shall expire November 30, 2018; And Further That By-law 2014-0051, being a by-law to appoint

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Page Members of Council and Members of the Community to External Boards and Committees be amended accordingly. Public Question Period By-Laws – General By-laws and Confirmatory By-law a) First and Second Reading Resolved That leave be given the mover to introduce by-laws a) through d) that have been circulated to all Members of County Council and that by-laws a) through d) be read a first and second time. b)

Third Reading Resolved That by-laws a) through d) be read a third time, signed, sealed and finally passed. By-Laws

380

a)

OPSEU 462 Agreement (Proposed By-Law No. 2017-0007)

381 - 382

b)

To Authorize the Warden and Clerk to Execute a Trauma Bypass Agreement (Proposed By-Law No. 2017-0008)

383

c)

To Amend By-Law No. 2014-0051 (Appointment to the Kingston and Frontenac Public Library Board) (Proposed By-Law No. 2017-0009)

384 - 385

d)

To Confirm All Actions and Proceedings of Council (Proposed By-Law No. 2017-0010)

Adjournment

Page 11 of 385

AGENDA ITEM #a)

Minutes of the Regular Meeting of Council January 18, 2017 A regular meeting of the Council of the County of Frontenac was held in the Kingston Frontenac Rotary Auditorium at the County Administrative Office, 2069 Battersea Road, Glenburnie on Wednesday, January 18, 2017 and was called to order at 9:00 a.m. Regular business commenced at 9:30 am. There was a “Closed Meeting” of the Committee of the Whole from 9:00 am to 9:17 am. Present:

Warden Ron Vandewal, Deputy Warden Ron Higgins, Councillors Denis Doyle, Natalie Nossal, John Inglis and John McDougall

Absent

Councillors Frances Smith, and Tom Dewey

Also Present:

County: Kelly Pender, Chief Administrative Officer Paul Charbonneau, Chief/Director of Emergency & Transportation Services Joe Gallivan, Director of Planning and Economic Development Marian VanBruinessen, Director of Corporate Services/Treasurer Lisa Hirvi, Acting Administrator-Fairmount Home Jannette Amini, Manager of Legislative Services/Clerk Marco Smits, Communications Officer Tony Fleming, County Solicitor Wayne Fairbrother of County Solicitor Media: Jeff Green, The Frontenac News and Elliot Ferguson, The Kingston Whig Standard

Closed Session Motion #: 1-17

Moved By: Seconded By:

Councillor Doyle Councillor Smith

Resolved That Council resolve itself into Committee of the Whole closed session as authorized under Section 239 of The Municipal Act, to consider:

1. Adoption of Closed Minutes of Meetings held November 16, 2016 and Closed Minutes of the Committee of the Whole Meeting held November 23, 2016

Minutes of Meeting held January 18, 2017

Page 12 of 385

AGENDA ITEM #a)

2. Labour relations or employee negotiations as it relates to the Labour Relations Strategy for Union negotiations with CUPE 2290
3. Labour relations or employee negotiations as it relates to negotiations with OPSEU 462 and CUPE 2290 Carried Motion #: 2-17

Moved By: Seconded By:

Councillor Inglis Deputy Warden Higgins

Resolved That Council rise from Committee of the Whole closed session without reporting. Carried Approval of Addendum  Disclosure of Pecuniary Interest and General Nature Thereof There were none. Adoption of Minutes a)

Minutes of Meeting held December 21, 2016

Motion #: 3-17

Moved By: Seconded By:

Councillor Nossal Councillor McDougall

Resolved That the minutes of the regular Council meeting held December 21, 2016 be adopted. Carried Deputations and/or Presentations a)

Mr. Mark Segsworth, Public Works Manager, Township of South Frontenac presented County Council with an overview of Bill 151, The Waste-Free Ontario Act, and a general summary of the state of the landfill sites. Proclamations 

Regular Meeting of Council Minutes January 18, 2017

Minutes of Meeting held January 18, 2017

Page 2 of 13

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AGENDA ITEM #a)

Move into Committee of the Whole Motion #: 4-17

Moved By: Seconded By:

Councillor McDougall Councillor Inglis

That Council adjourn and meet as Committee of the Whole Council, with the Deputy Warden in the Chair. Carried Briefings a)

Mr. Kelly Pender, Chief Administrative Officer, provided Council with his monthly CAO briefing. Unfinished Business  Recommend Reports from the Chief Administrative Officer

a)

Briefing: Mr. Wayne Fairbrother, County Solicitor spoke to Council with respect to Report 2017-001, Complaints regarding Breaches of Confidentiality and Code of Conduct.

b)

2017-001 Corporate Services Complaints regarding Breaches of Confidentiality and Code of Conduct

Motion #: 5-17

Moved By: Seconded By:

Warden Vandewal Councillor Doyle

Resolved That the Council of the County of Frontenac receive the Corporate Services – Breaches of Confidentiality and Conflict of Interest Allegations report; And Further That the Council of the County of Frontenac receives the correspondence from Eric K. Gillespie Professional Corporation Barristers & Solicitors, dated December 6, 2016; And Further That the Council of the County of Frontenac direct staff to advise Mr. Eric K. Gillespie that the County of Frontenac will take no further action related to his correspondence dated December 6, 2016. Carried

Regular Meeting of Council Minutes January 18, 2017

Minutes of Meeting held January 18, 2017

Page 3 of 13

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AGENDA ITEM #a)

c)

Briefing: Mr. Tony Fleming, County Solicitor spoke to Council with respect to the correspondence from Kurtis R. Andrews, Farm & Animal Welfare Lawyer, dated December 12, 2016 and J.G. Cowan WeirFoulds LLC, dated December 12, 2016, as noted in Report 2016-138, Request to Reconsider Decision of the Lifting of the Heavy Vehicle Restrictions to Vehicles Supporting Agricultural Operations.

d)

2016-138 Emergency and Transportation Services Request to Reconsider Decision of the Lifting of the Heavy Vehicle Restrictions to Vehicles Supporting Agricultural Operations [This report was deferred from the December 21, 2016 County Council meeting]

Motion #: 6-17

Moved By: Seconded By:

Warden Vandewal Councillor Nossal

Resolved That the Council of the County of Frontenac receive the Emergency and Transportation Services – Request to Reconsider Decision of the Lifting of the Heavy Vehicle Restrictions to Vehicles Supporting Agricultural Operations report; And Further That the Council of the County of Frontenac receives the correspondence from Kurtis R. Andrews, Farm & Animal Welfare Lawyer, dated December 12, 2016 and J.G. Cowan WeirFoulds LLC, dated December 12, 2016; And Further That the County of Frontenac take no further action. Carried Council recessed at 10:45 a.m. Council reconvened at 10:58 a.m. e)

2017-002 Corporate Services 2017 Vendor of Record List

Motion #: 7-17

Moved By: Seconded By:

Councillor Inglis Councillor McDougall

Resolved That County Council receive this Corporate Services – Finance- 2017 Vendor of Record List report; And Further That Council approve the 2017 Vendor of Record List as attached (Appendix A). Carried

Regular Meeting of Council Minutes January 18, 2017

Minutes of Meeting held January 18, 2017

Page 4 of 13

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AGENDA ITEM #a)

f)

2017-003 Corporate Services 2017 Temporary Borrowing Bylaw

Motion #: 8-17

Moved By: Seconded By:

Councillor Inglis Warden Vandewal

Resolved That Council of the County of Frontenac accept the Corporate Services – Finance - 2017 Temporary Borrowing By-law report; And Further That the Clerk be directed to introduce a by-law later in the meeting to authorize current borrowings from time to time during 2017. Carried g)

2017-004 Corporate Services 2017 User Fees and Charges Bylaw

Motion #: 9-17

Moved By: Seconded By:

Councillor Inglis Councillor Doyle

Resolved That County Council receive the Corporate Services – 2017 User Fees and Charges for Services By-law report; And Further That By-law 2013-0010, being a By-law to Impose User Fees and Charges for Services, as amended be further amended by deleting Schedules A through F in their entirety and replacing with Schedules A through F attached to this report. Carried h)

2017-005 Corporate Services 2016 Federal Gas Tax Allocation By-law Amendment Motion #: 10-17 Moved By: Warden Vandewal Seconded By: Councillor Nossal Resolved That Council of the County of Frontenac accept the Corporate Services – 2016 Federal Gas Tax Allocation By-law Amendment report; And Further That the Clerk be directed to bring forward a by-law to amend By-law 2016-0050 to authorize the revised distribution of Federal Gas Tax to the Township of North Frontenac Carried

Regular Meeting of Council Minutes January 18, 2017

Minutes of Meeting held January 18, 2017

Page 5 of 13

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AGENDA ITEM #a)

i)

2017-007 Emergency and Transportation Services Canadian Safety & Security Program (CSSP) – Canadian Standard for Paramedic Ground Emergency Response Vehicles and Equipment

Motion #: 11-17

Moved By: Seconded By:

Councillor Inglis Councillor McDougall

Be It Resolved That the Council of the County of Frontenac accept this Emergency and Transportation Services – Canadian Safety & Security Program (CSSP) – Canadian Standard for Paramedic Ground Emergency Response Vehicles and Equipment; And Further That the Council of the County of Frontenac authorize the Warden and Clerk to execute an agreement with the Government of Canada to conduct the research project as outlined in the attached Project Charter. And Further That the Council of the County of Frontenac authorize the Warden and Clerk to execute an agreement with the Canadian Standards Association (CSA) to conduct the research project as outlined in the attached Project Charter. And Finally That the Council of the County of Frontenac authorize the Warden and Clerk to execute an agreement with the University of Waterloo, Office of Research, Research Partnerships to conduct the research project as outlined in the attached Appendix “A” – CSSP Project Charter. Carried Information Reports from the Chief Administrative Officer a)

2017-006 Planning and Economic Development Amendments to Ontario Regulation 221/06 Prescribing Frontenac County as Upper-Tier Municipality to Prepare Regional Community Improvement Plans Reports from Council Liaison Appointees

a)

Emergency and Transportation Services - Councillor Nossal

Councillor Nossal provided an overview of the Emergency and Transportation Services Department liaison activities since the last Council meeting. b)

Long Term Care (Fairmount Home) - Councillor Inglis

Councillor Inglis provided an overview of the Long Term Care (Fairmount Home) Department liaison activities since the last Council meeting.

Regular Meeting of Council Minutes January 18, 2017

Minutes of Meeting held January 18, 2017

Page 6 of 13

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AGENDA ITEM #a)

c)

Corporate Services - Councillor Dewey

There was no report regarding Corporate Services. d)

Planning and Economic Development - Councillor McDougall

Councillor McDougall provided an overview of the Planning and Economic Development Department liaison activities since the last Council meeting. Reports from External Boards and Committees a)

Kingston Frontenac Library Board Update - Warden Vandewal

No report. b)

KFL&A Public Health Board Update - Councillor Doyle

No report. c)

RULAC, LSR and Other Updates

No report. d)

Algonquin Land Claim Update - Councillor Inglis

No report. e)

Frontenac County Youth Justice Advisory Committee Update Councillor Nossal

No report. f)

Housing and Homelessness Committee Update - Councillor McDougall

No report. g)

Rideau Corridor Landscape Steering Committee Update - Councillor McDougall

No report.

Regular Meeting of Council Minutes January 18, 2017

Minutes of Meeting held January 18, 2017

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AGENDA ITEM #a)

h)

Eastern Ontario Warden’s Caucus Update - Warden & CAO

Report covered in CAO’s monthly briefing (Briefings, clause a)). i)

Mississippi Rideau Tay Rural Health Hub Organizing Committee Councillor Smith

No report. j)

Food Policy Council of Kingston, Frontenac, Lennox and Addington Councillor Doyle

Councillor Doyle provided an update of the happenings of the Food Policy Council since the last meeting. Reports from Advisory Committees of County Council  Return to Council Motion #: 12-17

Moved By: Seconded By:

Councillor Nossal Councillor Inglis

That Council revert from Committee of the Whole Council, to Council. Carried Adoption of the Report of the Committee of the Whole Council Motion #: 13-17

Moved By: Seconded By:

Deputy Warden Higgins Councillor McDougall

That the report of the Committee of the Whole Council be adopted and that the necessary actions or by-laws be enacted. Carried Motions, Notice of Which has Been Given a)

History of K&P Trail expenses and payments made to the Townships of North Frontenac and Frontenac Islands in lieu of K&P Trail

Motion #: 14-17

Moved By: Seconded By:

Regular Meeting of Council Minutes January 18, 2017

Minutes of Meeting held January 18, 2017

Councillor Inglis Councillor Doyle

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AGENDA ITEM #a)

Be It Resolved That Staff be directed to prepare a report detailing all costs and sources of funding regarding the K & P Trail development since the beginning of the project in approximately 2008, including the section from Unity Road north to Sharbot Lake; And Further That the report include a list of funds allocated to the Townships of Frontenac Islands and North Frontenac in lieu of trail development in these two townships, And Further That the report include an estimate of annual maintenance costs for the trail after completion. Carried b)

Program Budgeting Marginal Analysis (PBMA)

Motion #: 15-17

Moved By: Seconded By:

Councillor Doyle Councillor McDougall

Whereas for over 30 years a process called Program Budgeting Marginal Analysis (PBMA) has been available to assist in budget preparations; and, Whereas PBMA is a framework designed to guide resource allocation decisions in a manner that is explicit, rigorous and transparent; and, Whereas Software is available to help organizations implement the PBMA process which not only helps identify areas, or programs, that may be over funded but also often results in transferring resources to areas of higher importance that are underfunded, thus maximizing the benefit of every dollar spent by the organization; Now Therefore Be It Resolved That the staff be directed to investigate the suitability of using the PBMA process to assist budget preparations for our environment, and report back their findings at the March 2017 Council meeting. Carried Giving Notice of Motion Councillor Doyle advised that he will be bringing a motion forward at the February Council meeting requesting that staff prioritize waste management opportunities. Communications That Council consent to the following communications of interest to Council listed below be received and filed:

Regular Meeting of Council Minutes January 18, 2017

Minutes of Meeting held January 18, 2017

Page 9 of 13

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AGENDA ITEM #a)

a)

From the Association of Municipalities of Ontario (AMO) regarding its 20172018 Strategic Objectives. [Distributed to Members of County Council December 23, 2016]

b)

From the Ministry of Municipal Affairs and the Ministry of Housing response to the County’s request to amend Ontario Regulation 221/07 to include the County in the list of upper-tier municipalities authorized to use Community Improvement Plan (CIP) tools under section 28 of the Planning Act. [Distributed to Members of County Council December 23, 2016]

c)

From the Federation of Canadian Municipalities (FCM) regarding the publication titled “This is Our Moment”. [Distributed to Members of County Council December 23, 2016]

d)

From the Kingston Frontenac Public Library Board providing minutes of meeting held November 23, 2016. [Distributed to Members of County Council December 23, 2016]

e)

From the Ministry of the Environment and Climate Change (MOECC) providing the Annual Drinking Water Report. [Distributed to Members of County Council January 6, 2017]

f)

From the County of Lennox & Addington providing a Media Release advising of the appointment of Warden Lowry for 2017. [Distributed to County Council January 6, 2017]

g)

From the Great Lakes and St. Lawrence Cities Initiative providing a Thank You letter for the County’s membership. [Distributed to Members of County Council January 6, 2017]

h)

From the County of Wellington advising of their 2017-2018 Warden and Committee Members. [Distributed to Members of County Council January 13, 2017]

i)

From the Marine Club regarding invitation to their Annual Luncheon. [Distributed to Members of County Council January 13, 2017]

Regular Meeting of Council Minutes January 18, 2017

Minutes of Meeting held January 18, 2017

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AGENDA ITEM #a)

j)

From the Ministry of Citizenship and Immigration calling for Nominations for the Ontario Medal for Young Volunteers. [Distributed to Members of County Council January 13, 2017]

k)

From Randy Hillier, MPP, providing comments regarding Planning & Regulations for the Mississippi Valley Conservation Authority. [Distributed to Members of County Council January 13, 2017]

l)

From Sophie Kiwala MPP providing congratulations to Deputy Warden Ron Higgins on his appointment. [Distributed to Members of County Council January 13, 2017]

m)

From Sophie Kiwala MPP providing congratulations to Warden Ron Vandewal on his appointment. [Distributed to Members of County Council January 13, 2017]

n)

From the Howe Island Ratepayers Association regarding lifting of Farm Vehicle Restrictions on the Howe Islander Ferry. [Distributed to Members of County Council January 13, 2017]

o)

From Kurtis Andrews regarding Heavy Vehicle Restrictions on the Howe Islander Ferry. [Distributed to Members County Council January 13, 2017]

p)

From Ernie Hardeman MPP to The Right Honourable Kathleen Wynne, Premier of Ontario regarding Ontario Hydro Prices. [Distributed to Members of County Council January 13, 2017]

q)

From Jannette Amini, Manager of Legislative Service/Clerk in response to Kurtis Andrews letter dated December 15, 2016. [Distributed to Members of County Council January 13, 2017]

r)

From the Town of Greater Napanee to the Minister of Education regarding request for Moratorium on Accommodation Review Process. [Distributed to Members of County Council January 13, 2017]

Regular Meeting of Council Minutes January 18, 2017

Minutes of Meeting held January 18, 2017

Page 11 of 13

Page 22 of 385

AGENDA ITEM #a)

s)

A request from the Quinte Humane Society for a Donation. [Distributed to Members of County Council January 13, 2017]

t)

From Steve Sorensen regarding Ferry Restrictions [Distributed to Members of County Council January 17, 2017]

u)

From Scott Marshall regarding Ferry Restrictions [Distributed to Members of County Council January 17, 2017] Other Business  Public Question Period  By-Laws – General By-laws and Confirmatory By-law

a)

First and Second Reading

Motion #: 16-17

Moved By: Seconded By:

Deputy Warden Higgins Councillor Doyle

Resolved That leave be given the mover to introduce by-laws a) through f) that have been circulated to all Members of County Council and that by-laws a) through f) be read a first and second time. Carried b)

Third Reading

Motion #: 17-17

Moved By: Seconded By:

Deputy Warden Higgins Councillor Doyle

Resolved That by-laws a) through f) be read a third time, signed, sealed and finally passed. Carried

Regular Meeting of Council Minutes January 18, 2017

Minutes of Meeting held January 18, 2017

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AGENDA ITEM #a)

By-Laws a)

To authorize the Warden and Clerk to Execute a Data Sharing Agreement between the County of Frontenac and the Paramedic Chiefs of Canada (PCC) [Proposed By-Law No. 2017-0001]

b)

To Authorize Temporary Borrowing for Current Expenditures for the Year 2017 [Proposed By-Law No. 2017-0002]

c)

To Amend By-Law No. 2013-0010 (to Impose User Fees and Charges for Services) [Proposed By-Law No. 2017-0003]

d)

To Amend By-Law 2016-0050 to Authorize the Corporation of the County of Frontenac to Distribute the Federal Gas Tax Among its Four Lower-Tier Municipalities [Proposed By-law No. 2017-0004]

e)

To Authorize Warden and Clerk to Execute an Agreement with the Government of Canada, the Canadian Standards Association (CSA), and the University of Waterloo, Office of Research, Research Partnerships to Conduct the Research Project Noted in the Canadian Safety and Security Program (CSSP) Project Charger

f)

To Confirm the Proceedings of County Council [Proposed By-Law No. 2017-0006] Adjournment

Motion #: 18-17

Moved By: Seconded By:

Deputy Warden Higgins Councillor Nossal

That the meeting hereby adjourn at 11:32 a.m. Carried

Ron Vandewal, Warden

Regular Meeting of Council Minutes January 18, 2017

Minutes of Meeting held January 18, 2017

Jannette Amini, Clerk

Page 13 of 13

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AGENDA ITEM #b)

February 15, 2017 Page 25 of 385

Presentation to Frontenac County Council

Mr. Gord Rogers of the Frontenac Stewardship Foundation will…

Frontenac Stewardship Foundation

Mr. Gord Rogers of the Frontenac Stewardship Foundation will…

Who Are We? Federally incorporated

•

Charitable status

•

9 volunteer members – from Plevna to Wolfe Island

•

Serving Frontenac County and Environs

AGENDA ITEM #b)

Page 26 of 385

•

Mr. Gord Rogers of the Frontenac Stewardship Foundation will…

Our Members • Dr. Gray Merriam, retired landscape

AGENDA ITEM #b)

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ecologist – Salmon River/Kennebec Lake • Dr. Barrie Gilbert, retired large mammal researcher - Wolfe Island • Ken Waller, woodturner, lake association executive – Sharbot Lake • Richard Emery, retired teacher, woodlot owner – Plevna

Mr. Gord Rogers of the Frontenac Stewardship Foundation will…

Our Members • Jeff Green, owner/editor Frontenac News

AGENDA ITEM #b)

Page 28 of 385

– Sharbot Lake • Don Ross, Frontenac Arch Biosphere • Carolyn Bonta, Elbow Lake Environmental Centre, Queen’s University Biological Station • Gord Rodgers, Environmental consultant – Hartington • Justin White, MNRF Partnership Specialist

Mr. Gord Rogers of the Frontenac Stewardship Foundation will…

What do we do? • Seminars & Talks • Workshops • Publications

projects with partners

AGENDA ITEM #b)

Page 29 of 385

• On the ground

Mr. Gord Rogers of the Frontenac Stewardship Foundation will…

Why am I here? • To seek your support: • As co-sponsors of our

Environmental Forum • To help defray our costs in the amount of $2000. AGENDA ITEM #b)

Page 30 of 385

Mr. Gord Rogers of the Frontenac Stewardship Foundation will…

2017 Environmental Forum

AGENDA ITEM #b)

Page 31 of 385

4th year hosting this forum • Focused on Frontenac County; serving Eastern Ontario • First time as a 2-day event • Participants include • Non-government organizations • Municipal representatives • Adjacent Stewardship Councils • Lake Associations • Conservation authorities •

Mr. Gord Rogers of the Frontenac Stewardship Foundation will…

Purpose of the Forum • To network and share current

issues and projects • To hear presentations from experts

AGENDA ITEM #b)

Page 32 of 385

Mr. Gord Rogers of the Frontenac Stewardship Foundation will…

2017 Forum Agenda Theme: ‘Confronting Changes in Aquatic Ecosystems’ • Location: Queen’s Biological Station (Opinicon L.) • Day 1: April 20 •

• Presentations by participant organizations • Displays, handout material, networking

Day 2: April 21 – 2 Speaker Panels • AM: Confronting changes – 4 expert speakers

• PM: Managing water levels in a changing environment –

2 water management specialists

AGENDA ITEM #b)

Page 33 of 385

•

Mr. Gord Rogers of the Frontenac Stewardship Foundation will…

Value to the County • Continue our ongoing relationship

• Help establish relationships with NGOs,

community leaders • Help deliver the environmental agenda of the county AGENDA ITEM #b)

Page 34 of 385

Mr. Gord Rogers of the Frontenac Stewardship Foundation will…

My Request For Frontenac County to co-sponsor our 2017 Environmental Forum 2. For a contribution of $2000.

AGENDA ITEM #b)

Page 35 of 385

AGENDA ITEM #b)

January 26, 2017 TO:

Ron Vandewal, Warden, County of Frontenac Members of Frontenac County Council

CC.:

Jannette Amini; Kelly Pender; Joe Gallivan

SUBJECT: Request for Support for Frontenac Stewardship Foundation 2017 Environmental Forum Dear Warden Vandewal and Members of Council On behalf of the Frontenac Stewardship Foundation, I am requesting an opportunity to address County Council and seek your support for a project now in its planning stages. This project is a 2-day Environmental Forum, scheduled for April 20-21, 2017, with the theme, “Confronting Changes in Aquatic Ecosystems”. We seek your support to act as a co-host, and for sponsorship in the amount of $2000. The Frontenac Stewardship Foundation has had a strong and positive relationship with Frontenac County over the years, collaborating on a number of projects (for example: the “Naturally Rich Frontenacs” booklet; Prairie Grassland Project on Wolfe Island; multiple seminars and workshops over the years). We wish to continue this relationship, and this Environmental Forum provides an excellent opportunity. The objective of the forum is to bring non-government organizations, municipal representatives, conservation authorities, lake associations, and community leaders together to network, share one another’s current projects and programs, and to hear presentations from experts. This is the fourth year we have hosted this event, but because of its popularity we have expanded to a 2-day format. Our connection to partner organizations and agencies allows us to know what is ongoing in this part of the province, and to collaborate on projects of mutual benefit. We believe sharing our knowledge and that of our partners will also benefit you, as you work to apply the County Official Plan and elements of the county’s Natural Heritage Study. I look forward to the opportunity to expand on this short letter in a presentation to County Council in February. Thank you very much for your consideration Gord Rodgers, President Frontenac Stewardship Foundation gordrodgers@xplornet.com 613.374.3521

Mr. Gord Rogers of the Frontenac Stewardship Foundation will…

Page 36 of 385

Nadia De Santi, MMM Group Limited, will brief County Council…

Age-Friendly Community Action Plan Nadia De Santi, MCIP, RPP & Emily Sangster, MCIP, RPP MMM Group Limited, a WSP company This project is funded by the Government of Ontario.

AGENDA ITEM #a)

Page 37 of 385

Council Presentation| February 15, 2017

Nadia De Santi, MMM Group Limited, will brief County Council…

Presentation Overview • • • • • •

What is an age-friendly community? Why plan for an age-friendly community? Process & Community Engagement Vision & Guiding Principles Key Recommendations Implementation AGENDA ITEM #a)

Page 38 of 385

Nadia De Santi, MMM Group Limited, will brief County Council…

What is an Age-Friendly Community? • Ensures people can participate fully at every stage of life • World Health Organization (WHO) • •

Age-Friendly Cities Framework 8 Community Dimensions

•

Finding the Right Fit: Age-Friendly Community Planning Guide

• World Health Organization

AGENDA ITEM #a)

Page 39 of 385

• Ontario Seniors’ Secretariat (OSS)

“An age-friendly community encourages active aging by optimizing opportunities for health, participation and security to enhance quality of life as people age.”

Nadia De Santi, MMM Group Limited, will brief County Council…

World Health Organization’s 8 Community Dimensions

AGENDA ITEM #a)

Page 40 of 385

County of Frontenac Age Distribution (Census of Canada, 2011)

Population

Nadia De Santi, MMM Group Limited, will brief County Council…

Why Plan for an Age-Friendly Community? 85+ 80 to 84 75 to 79 70 to 74 65 to 69 60 to 64 55 to 59 50 to 54 45 to 49 40 to 44 35 to 39 30 to 34 25 to 29 20 to 24 15 to 19 10 to 14 5 to 9 0 to 4

1500

Female Male

1000

500

0

500

1000

1500

County of Frontenac Population by Age Group Age Group 0 to 14 15 to 29 30 to 49 50 to 64 65 +

Both Sexes 15% 15% 25% 27% 17%

Source: Statistics Canada, 2011

Male 16% 15% 24% 27% 18%

Female 15% 14% 26% 28% 17%

AGENDA ITEM #a)

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Population

Nadia De Santi, MMM Group Limited, will brief County Council…

Age-Friendly Action Plan Framework

AGENDA ITEM #a)

Page 42 of 385

Nadia De Santi, MMM Group Limited, will brief County Council…

Age-Friendly Committee • • •

•

AGENDA ITEM #a)

Page 43 of 385

• • •

Anne Marie Young, former Manager of Economic Development, County of Frontenac John McDougall, Community Development Advisory Committee Robert Clinton, Community Development Advisory Committee Wilma Kenny, Community Development Advisory Committee Margaret Knott, Accessibility Advisory Committee Neil Allen, Accessibility Advisory Committee David Townsend, South Frontenac Community Services

Nadia De Santi, MMM Group Limited, will brief County Council…

Process and Community Engagement Municipal Policy Review

Visioning Workshop & Community Accessibility Audit

Frontenac Seniors’ Expos & Community Surveys

Review of Draft Action Plan

Age-Friendly Community Action Plan

SEPTEMBER 2016

OCTOBER 2016

NOVEMBER 2016

JANUARY 2017

FEBRUARY 2017

AGENDA ITEM #a)

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Nadia De Santi, MMM Group Limited, will brief County Council…

Age-Friendly Vision “The County of Frontenac supports local and inclusive communities where people can celebrate all stages of life and actively age with dignity and independence.” AGENDA ITEM #a)

Page 45 of 385

Nadia De Santi, MMM Group Limited, will brief County Council…

Age-Friendly Goals

AGENDA ITEM #a)

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1. Ensure there is accessible and available health care;
2. Provide safe, comfortable, affordable housing to enable aging in place;
3. Maintain a high level of trust in community services and service providers (police, paramedics, etc.);
4. Improve transportation;
5. Increase mobile phone service (especially in northern areas of the County);

Nadia De Santi, MMM Group Limited, will brief County Council…

Age-Friendly Goals

AGENDA ITEM #a)

Page 47 of 385

6. Create a central information portal;
7. Ensure community involvement in age-friendly initiatives;
8. Reduce social isolation;
9. Increase education & awareness of the needs of older adults; 10.Provide respite care & support to assist caregivers.

Nadia De Santi, MMM Group Limited, will brief County Council…

Key Recommendations Outdoor Spaces & Buildings • Pedestrian facilities (crosswalks, sidewalks, winter maintenance) • Retrofits and identification of accessible buildings

AGENDA ITEM #a)

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Transportation • Key dimension underlying many others • Explore new approaches • Promote new benches, accessible parking

Nadia De Santi, MMM Group Limited, will brief County Council…

Key Recommendations Housing • Partnerships to develop new housing and care facilities • Promotion of home support & maintenance

AGENDA ITEM #a)

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Social Participation • Offer more in smaller communities • Consider needs of older population (transportation, costs, interests) • Partnerships with nearby communities

Nadia De Santi, MMM Group Limited, will brief County Council…

Key Recommendations Respect and Social Inclusion • Intergenerational programs • Age-friendly business & event guidelines • Support outreach initiatives

AGENDA ITEM #a)

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Civic Participation and Employment • Support self-employment • Identify and promote volunteer opportunities

Nadia De Santi, MMM Group Limited, will brief County Council…

Key Recommendations Communication and Information • Facilitate information sharing and cross-posting • Print newsletters and directories • Age-friendly graphic design guidelines

AGENDA ITEM #a)

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Community Support and Health Services • Community health via telemedicine • Health care fairs and information sharing • Emergency planning and awareness

Nadia De Santi, MMM Group Limited, will brief County Council…

Implementation • County of Frontenac to lead • Collaboration with Townships, partner organizations and community groups • Key role of Age-Friendly Committee and community • Each Action Item has a strategy: Timing/Priority Action Lead Potential Partners Performance Indicator

• Regular progress reviews (every 1-2 years)

AGENDA ITEM #a)

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• • • •

Nadia De Santi, MMM Group Limited, will brief County Council…

Questions?

AGENDA ITEM #a)

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AGENDA ITEM #b)

Report 2017-017 Council Recommendation Report To:

Warden and Members of County Council

From:

Kelly J. Pender, Chief Administrative Officer

Prepared by:

Joe Gallivan, Director of Planning & Economic Development

Date of meeting:

February 15, 2017

Re:

Planning & Economic Development – County of Frontenac Age-Friendly Action Plan

Recommendation Be It Resolved That the Council of the County of Frontenac accept the Planning & Economic Development – County of Frontenac Age Friendly Action Plan report attached as Appendix A; And Further That Council direct staff to prepare a report that will provide Council with direction for the implementation of the plan. Background In 2015 the Province of Ontario accepted applications from municipalities to help communities address the needs of an aging population through the new Age-Friendly Community Planning Grant Program. Part of Ontario’s Action Plan for Seniors, the program provides municipalities with funding to plan services and programs that help seniors live in a secure environment, enjoy good health and participate more fully in their communities. At the meeting held January 21st, 2015, Council directed staff to submit an application for a grant to prepare an Age-Friendly Action Plan for Frontenac (Report 2015-008). The County was successful in receiving a $35,000 grant.

2017-017 Planning and Economic Development County of Fronten…

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AGENDA ITEM #b)

Comment Age-Friendly Community Definition: An age-friendly community has been defined as one where policies, services and structures related to the physical and social environments are designed to support and enable older people to live in a secure environment, enjoy good health and continue to participate fully in their communities. Age-friendly planning helps communities assess their needs and can eventually lead to local improvements such as installing automatic doors, adding benches in parks and roadways, increasing accessibility of businesses. One way in which the Province is promoting the building of age-friendly communities is to develop an action plan that considers the physical and social environments of seniors. Action plans that take the needs of seniors into consideration translate into the development of policies, programs and services that benefit everyone in a community. The age-friendly plan that has been prepared for Frontenac will also support Council’s strategic direction of addressing transportation and affordable housing for seniors. Consultation: MMM Group consultants were retained by the County to develop the action plan. An Age-Friendly Committee was formed at the beginning of the planning process. Members of the Committee included representatives from the Community Development Advisory Committee, the Accessibility Advisory Committee, as well as County and local social services staff. Two “Senior’ Expo” sessions were held in November, 2016, in North and South Frontenac Townships to provide citizens an opportunity to learn more about agefriendly communities and to provide comments using a community survey (70 respondents completed the survey). Action Plan Details: The Age-Friendly Action Plan contains recommendations to enhance or improve a number physical and social community components including:

Outdoor spaces and buildings; Transportation; Housing; Social participation; Respect and social inclusion; Civic participation and employment Communication and information; and Community support and health services.

The recommendations suggest that a successful program will require collaboration between the County, Townships, and local agency and community groups. Next Steps: Staff recommend that Council receive the action plan and direct staff to prepare a report for implementation of the plan. Implementation may include Official Plan policies, Recommend Report to Council Planning & Economic Development – County of Frontenac Age-Friendly Action Plan February 15, 2017

2017-017 Planning and Economic Development County of Fronten…

Page 2 of 3

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AGENDA ITEM #b)

community improvement plan projects, and joint County-Township initiatives. It is expected that any financial investment recommendations would form part of the 2018 budget discussions. Sustainability Implications Directions for our Future supports the provision of services for all ages, and the needs of seniors are particularly emphasized. Seniors’ needs were identified as a priority in the most recent version of Sustainable Actions under the Social Pillar, including the need to increase seniors housing and to reach out to seniors’ community groups. Financial Implications The preparation of the action plan was funded with a grant $35,000 from the Province of Ontario. Organizations, Departments and Individuals Consulted and/or Affected Frontenac Joint Accessibility Advisory Committee Community Development Advisory Committee Townships

Recommend Report to Council Planning & Economic Development – County of Frontenac Age-Friendly Action Plan February 15, 2017

2017-017 Planning and Economic Development County of Fronten…

Page 3 of 3

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AGENDA ITEM #b)

COUNTY OF FRONTENAC

AGE-FRIENDLY COMMUNITY ACTION PLAN FEBRUARY 2017

2017-017 Planning and Economic Development County of Fronten…

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AGENDA ITEM #b)

COUNTY OF FRONTENAC FEBRUARY 2017

AGE-FRIENDLY COMMUNITY ACTION PLAN

PREPARED FOR: COUNTY OF FRONTENAC

PREPARED BY: WSP/MMM GROUP

County of Frontenac 2069 Battersea Road Glenburnie ON, K0H 1S0 T: 613.548.9400

Nadia De Santi, MCIP, RPP Senior Planner/Project Manager 1145 Hunt Club Road, Suite 300 Ottawa, ON K1V 0Y3 T: 613.736.7200 x3273 DeSantiN@mmm.ca

IMAGE SOURCES: MMM GROUP

2017-017 Planning and Economic Development County of Fronten…

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AGENDA ITEM #b)

County of Frontenac Age-Friendly Community Action Plan | February 2017

Table of Contents Table of Contents ………………………………………………………………………………………………. i Acknowledgements………………………………………………………………………………………….. iv 1.0

Project Background ………………………………………………………………………………….. 1 Introduction ……………………………………………………………………………………………. 1 What is an Age-Friendly Community?………………………………………………………… 2 Community Profile…………………………………………………………………………………… 3 Age-Friendly Community Dimensions ………………………………………………………… 5

2.0

Municipal Policy Influences ………………………………………………………………………. 7 County of Frontenac Official Plan (2014) ……………………………………………………. 7

Municipal Housing Strategy for the City of Kingston and County of Frontenac (2011) ……………………………………………………………………………………………………………. 8 County of Frontenac Seniors’ Community Housing Pilot Project Study – Existing Conditions Report (2012) ………………………………………………………………………………….. 9 Directions for our Future – County of Frontenac Guide to Sustainability (2009) . 9 Community Improvement Plans ………………………………………………………………. 10 Frontenac Trails Master Plan (2009)………………………………………………………… 11 3.0

Approach, Vision, and Direction………………………………………………………………. 13 Project Approach ………………………………………………………………………………….. 13 Age-Friendly Committee ……………………………………………………………………. 14 Community Audit ……………………………………………………………………………… 14 North and South Frontenac Seniors’ Expo Weekend …………………………….. 20 Community Survey …………………………………………………………………………… 21 Additional Resources………………………………………………………………………… 21 Vision and Direction ………………………………………………………………………………. 23 Vision……………………………………………………………………………………………… 23 Goals ……………………………………………………………………………………………… 23

i

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AGENDA ITEM #b)

County of Frontenac Age-Friendly Community Action Plan | February 2017

4.0

Age-Friendly Action Plan ……………………………………………………………………….. 25 Outdoor Spaces and Buildings ……………………………………………………………….. 26 Existing Community Accomplishments………………………………………………… 26 Current Challenges ………………………………………………………………………….. 26 Recommended Actions …………………………………………………………………….. 27 Transportation ……………………………………………………………………………………… 28 Existing Community Accomplishments………………………………………………… 28 Current Challenges ………………………………………………………………………….. 28 Recommended Actions …………………………………………………………………….. 29 Housing ………………………………………………………………………………………………. 30 Existing Community Accomplishments………………………………………………… 30 Current Challenges ………………………………………………………………………….. 31 Recommended Actions …………………………………………………………………….. 31 Social Participation ……………………………………………………………………………….. 33 Existing Community Accomplishments………………………………………………… 33 Current Challenges ………………………………………………………………………….. 33 Recommended Actions …………………………………………………………………….. 34 Respect and Social Inclusion………………………………………………………………….. 35 Existing Community Accomplishments………………………………………………… 35 Current Challenges ………………………………………………………………………….. 35 Recommended Actions …………………………………………………………………….. 35 Civic Participation and Employment ………………………………………………………… 37 Existing Community Accomplishments………………………………………………… 37 Current Challenges ………………………………………………………………………….. 37 Recommended Actions …………………………………………………………………….. 37 Communication and Information ……………………………………………………………… 39 Existing Community Accomplishments………………………………………………… 39 Current Challenges ………………………………………………………………………….. 39 Recommended Actions …………………………………………………………………….. 40

ii

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AGENDA ITEM #b)

County of Frontenac Age-Friendly Community Action Plan | February 2017

Community Support and Health Services …………………………………………………. 41 Existing Community Accomplishments ………………………………………………… 41 Current Challenges…………………………………………………………………………… 41 Recommended Actions …………………………………………………………………….. 42 5.0

Implementation ……………………………………………………………………………………… 43 Outdoor Spaces and Buildings ……………………………………………………………….. 47 Transportation ………………………………………………………………………………………. 50 Housing……………………………………………………………………………………………….. 52 Social Participation ……………………………………………………………………………….. 55 Respect and Social Inclusion ………………………………………………………………….. 57 Civic Participation and Employment…………………………………………………………. 59 Communication and Information ……………………………………………………………… 60 Community Support and Health Services …………………………………………………. 63

6.0

Summary and Next Steps ……………………………………………………………………….. 65

Appendices Appendix A: Visioning Workshop Summary Appendix B: Community Survey and Results

iii

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AGENDA ITEM #b)

County of Frontenac Age-Friendly Community Action Plan | February 2017

Acknowledgements We extend our thanks to the residents of Frontenac County for their contributions to creating a more age-friendly community. We would also like to thank the members of the Frontenac Age-Friendly Committee. Without the efforts of these individuals this Action Plan would not be possible. Members of the Frontenac Age-Friendly Committee: 

Anne Marie Young, former Manager of Economic Development, County of Frontenac



John McDougall, Community Development Advisory Committee



Robert Clinton, Community Development Advisory Committee



Wilma Kenny, Community Development Advisory Committee



Margaret Knott, Accessibility Advisory Committee



Neil Allen, Accessibility Advisory Committee



David Townsend, South Frontenac Community Services

This project was funded by the Government of Ontario.

iv

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AGENDA ITEM #b)

County of Frontenac Age-Friendly Community Action Plan | February 2017

1.0 Project Background Introduction The world’s population is currently undergoing a significant demographic shift, with the global population aged 65 years or older now growing faster than any other age group1. Canada is experiencing the same trend: largely due to the aging of the baby boomer generation and parallel increases in life expectancy, the number of Canadian seniors now exceeds the number of children, and this senior population could double over the next 25 years2 3. The County of Frontenac is home to approximately 11,750 adults aged 50 and older, accounting for 45% of the population. As these residents age, their needs in areas such as housing, accessibility, health care, and community service provision will change, even as many may wish to remain within their communities and maintain their deep community ties. Recognizing the importance of this demographic shift to community life, the County is taking steps to address the challenges facing older populations and to support its residents at every stage of their lives. The County also recognizes that community-level actions to assist older adults can improve the quality of life for citizens of all ages and abilities. With funding from the Government of Ontario, the County retained MMM Group Limited, a WSP company, to assist with the preparation of an Age-Friendly Community Action

1 World Health Organization, 2002. Active Aging: A Policy Framework 2 Statistics Canada, 2011. 3 National Seniors Council, 2014. Report on the Isolation of Seniors

1

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AGENDA ITEM #b)

County of Frontenac Age-Friendly Community Action Plan | February 2017

Plan. Members of the County’s Community Development Advisory Committee and Accessibility Advisory Committee worked with County and local community services staff as part of an Age-Friendly Committee to guide the development and implementation of the Action Plan. This Age-Friendly Community Action Plan builds on current municipal plans and policies, many of which have age-friendly components. It also sets out an age-friendly vision and goals and reviews the County’s current age-friendly practices and opportunities for improvement, all of which were identified through a broad community engagement process that is also described in this report. Additionally, it identifies specific actions and an implementation plan to help ensure the vision is achieved.

What is an Age-Friendly Community? In response to the world’s aging population, the World Health Organization (WHO) has stressed the importance of building age-friendly communities and promoting active aging. Active aging refers to the capacity for individuals to continue to participate fully in their communities throughout all stages of life, regardless of age or ability. It is influenced by economic, social, and physical factors. To address the full range of these issues, the WHO launched its Age-Friendly Cities Initiative in 2006. This program encourages municipalities to improve and enhance their programs, services, and built environments for older populations. The companion Global Age-Friendly Cities Guide, which is discussed in more detail in Section 1.4 of this plan, has helped many municipalities assess their own age-friendliness by examining dimensions such as transportation, housing and community services.

“An age-friendly community encourages active aging by optimizing opportunities for health, participation and security in order to enhance quality of life as people age.”

The Ontario Seniors’ Secretariat (OSS) has built on the WHO’s work to provide municipalities with additional resources for planning using an age-friendly lens. Agefriendly community planning, which considers how facilities and services can be used by older adults, provides benefits not only to seniors, but also to young families with children and to people with disabilities. The OSS Age-Friendly planning process is discussed in Section 3 of this plan.

2

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AGENDA ITEM #b)

County of Frontenac Age-Friendly Community Action Plan | February 2017

At its core, an age-friendly community is one that ensures residents of all ages and ability levels are supported, respected and encouraged to participate in community life. For example, in an age-friendly community, public buildings have accessible entrances including automatic doors and level surfaces. Older residents have strong social networks and opportunities to participate in a variety of affordable and inclusive community programs. In an age-friendly community, aging residents have a range of affordable transportation options, which could include a reliable taxi service or a network of trusted volunteer drivers. Older residents also have access to a range of affordable health and support services, both in clinics and at home. Through community attributes such as these, residents are able to “age in place,” staying in their homes and communities for as long as they wish to do so. Planning for an age-friendly community will help municipalities undertake informed decision-making regarding all aspects of their communities, including land development, parks and open space, transportation, and social services, and ensure that community investments are implemented as needed.

Community Profile The County of Frontenac has a population of approximately 26,375 people, who live in a diverse number of rural communities and small, compact towns. On average, the population of Frontenac County has largely remained the same between 2006 and 2011, with an overall population decrease of -1.5%, although this decrease is slightly more pronounced in the Townships of North and Central Frontenac. It is also slightly older than the Canadian average, with 17% of residents over the age of 65 compared to 15% nationwide (Table 1). As illustrated in Figure 1, there is a significant cohort of adults aged 50+ who may benefit from community initiatives to support older adults, and who may choose to remain in their communities as they age if appropriate facilities and services are available. The southern areas of the County of Frontenac are historically agricultural communities, and also benefit from their proximity to the age-friendly services and facilities located in the City of Kingston. By comparision, the County’s more forested and remote northern areas may require different approaches to providing age-friendly services.

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County of Frontenac Age-Friendly Community Action Plan | February 2017 Table 1: County of Frontenac Population by Age Group, 2011

Age Groups

Both sexes

Male

Female

0 to 14

15%

16%

15%

15 to 29

15%

15%

14%

30 to 49

25%

24%

26%

50 to 64

27%

27%

28%

65 and over

17%

18%

17%

Source: Statistics Canada, 2011

County of Frontenac Age Distribution

Population

(Census of Canada, 2011) 85+ 80 to 84 75 to 79 70 to 74 65 to 69 60 to 64 55 to 59 50 to 54 45 to 49 40 to 44 35 to 39 30 to 34 25 to 29 20 to 24 15 to 19 10 to 14 5 to 9 0 to 4 1500

Female Male

1000

500

0 Population

500

1000

1500

Figure 1: County of Frontenac Population Pyramid Source: Statistics Canada, 2011

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County of Frontenac Age-Friendly Community Action Plan | February 2017

Age-Friendly Community Dimensions The WHO’s Age-Friendly Cities Guide sets out a framework to help municipalities examine their community through the eyes of its older residents. The Guide highlights eight interconnected dimensions that are illustrated in Figure 2 and summarized in Figure 3. The County’s facilities and services under each of these dimensions were examined during the development of this AgeFriendly Community Action Plan. Figure 2: Age-Friendly Community Dimensions (WHO, 2007)

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County of Frontenac Age-Friendly Community Action Plan | February 2017 Figure 3: Summary of Age-Friendly Community Dimensions

Outdoor Spaces and Buildings The condition, quality and design of the physical environment including parks, sidewalks and buildings, have a significant influence on the mobility, independence and quality of life of aging residents. Transportation As people age, there is a tendency to rely more on public transportation. The availability of accessible transportation options aids in the ability of aging residents to participate in the community and increases access to community and health services. Housing Appropriate housing structure, location, design and a wide variety of available housing choices can have a significant impact on the independence of aging residents. Appropriate housing can allow people to age in place comfortably within the community. Social Participation The ability and opportunity to actively participate in social, cultural and recreational pursuits has a positive influence on the physical and mental well-being of aging residents. Communication & Information Access to and the wide distribution of clear, relevant information is essential for aging residents to be able to maintain strong social ties and community connections. Respect & Social Inclusion Aging residents should continue to be respected for their roles and contributions to the community. The provision of outreach to aging residents and opportunities to participate in community life can help to mitigate isolation. Civic Participation & Employment Aging residents offer a variety of skills, knowledge and experiences that can provide benefits to the community. Aging residents should be able to contribute to their communities through paid and unpaid employment for as long as they would like to or are able to do so. Community Supports & Health Services In order for aging residents to successfully age in place, the community should offer sufficient good quality and accessible healthcare and community programs and services. Doing this will allow residents in the community to receive appropriate care.

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County of Frontenac Age-Friendly Community Action Plan | February 2017

2.0 Municipal Policy Influences During the process of developing the Age-Friendly Community Action Plan, a variety of municipal policies and plans were reviewed. Specific policies in each of these documents that relate to age-friendly communities are described below. These policies demonstrate strong support at the County level for making the County age-friendly.

County of Frontenac Official Plan (2016) The County of Frontenac comprises four municipalities including the Townships of North Frontenac, Central Frontenac, South Frontenac and Frontenac Islands. The County’s Official Plan (OP) (2016) provides the policy framework to guide the physical development of the County over a 20-year period, by protecting and managing the natural environment, directing and influencing growth patterns and facilitating the vision of the County as expressed through the public. Several OP policies are particularly relevant to the WHO’s Outdoor Spaces and Buildings, Transportation, and Housing dimensions. Policies in this Age-Friendly Community Action Plan were developed to be consistent with and supportive of these OP policies. The OP refers to the Municipal Housing Strategy for the City of Kingston and the County of Frontenac (2011) as the primary strategic plan to help guide housing efforts across the County. The County will monitor an affordable housing target of 35% for 7

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County of Frontenac Age-Friendly Community Action Plan | February 2017 low- and moderate-income households, with a focus on providing housing for low-income residents of the County and promoting intensification. The OP supports the principle of aging in place as a way to address seniors housing options while at the same time encouraging more sustainable settlement areas. The OP encourages identifying affordable seniors’ housing projects at a variety of scales, and where practical, encourages the expansion of municipal servicing to support appropriate multi-residential development to accommodate a seniors’ housing project. It also provides for the development of special needs housing, senior citizens’ homes, or similar housing facilities for senior citizens, including homes for the aged (long-term care complexes). The OP identifies a goal to “provide a safe, convenient, effective transportation system for all citizens of Frontenac County, including those citizens who do not have access to a personal vehicle.” Official Plan policies concerning parks include the County’s goal to establish a well-connected system of trails throughout the Frontenacs that will provide residents and visitors the opportunity to engage in active healthy lifestyles, travel to key destinations, and experience the County’s natural features. The County also supports the continued operation and long term use of all regional parks throughout the Frontenacs.

Municipal Housing Strategy for the City of Kingston and County of Frontenac (2011) The Municipal Housing Strategy contains projections, policies, and programs for affordable housing, as well as unique approaches to creating a diverse housing stock in the short, medium and long term. The Municipal Housing Strategy includes policies that are relevant to the WHO’s Housing and Community Supports and Health Services dimensions. These policies promote inclusive, sustainable and flexible communities for all residents, and affordable housing provisions that encourage housing mix and diversity. Policies relevant to the Community Supports and Health Services dimension include a review of minimum separation distances for residential care facilities. They also include encouragement for the City and the County to pursue linkages with support service funders and coordinators in the health and community service fields, as means of expanding support service opportunities in the community.

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County of Frontenac Seniors’ Community Housing Pilot Project Study – Existing Conditions Report (2012) The purpose of the County of Frontenac Seniors’ Community Housing Pilot Project Study is to identify a preferred seniors’ community housing pilot project for the County of Frontenac. All four Townships have established a County-led Seniors’ Housing Task Force, with County Council committing $1.5 million in funding for the development of seniors’ housing in each municipality. The most advanced project is in the village of Marysville on Wolfe Island, where construction of a five-unit seniors’ residence is expected to commence in the first half of 2017. Through the study process, the County aims to acquire a better understanding of the housing needs of local seniors and the opportunities that may exist to address these needs. The study includes research into seniors’ community housing options that are currently in place, an assessment of seniors’ community housing needs in the County, the identification of the seniors’ housing options that could best address the needs of the County – including a preferred option – and a proposal for the best location within the County to introduce a seniors’ community housing pilot project. The first phase of the study is the Existing Conditions Analysis, which includes a review of demographic and socio-economic information related to seniors and the development of an inventory of housing and support service options for seniors in the County of Frontenac. The existing conditions analysis identified a number of key issues and opportunities that are relevant to the WHO’s Housing and Community Supports and Health Services dimensions. These include an increasing demand for seniors’ housing and support services as the County’s population ages; a need and opportunity to provide a diversity of affordable housing options that are reflective of seniors’ needs; and a need and opportunity to provide housing and support services options for seniors, including meal preparation, light housekeeping, seasonal maintenance, and preventive health care, to allow them to age in place.

Directions for our Future – County of Frontenac Guide to Sustainability (2009) The County of Frontenac’s Directions for our Future establishes principles and policies that encourage, guide and promote sustainable behaviours throughout the County. Sustainability indicators are used to monitor and track progress the County’s progress towards meeting the established goals. The County’s Sustainability Guide contains several policies that are relevant to the WHO’s Community Supports and Health Services, Housing, and Outdoor Spaces and Buildings dimensions.

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County of Frontenac Age-Friendly Community Action Plan | February 2017 The Guide’s Health and Social Services principle states that the County is dedicated to helping provide health and social services to its residents. This is supported through the establishment of policies and programs which address current and future needs, and provide sufficient and effective medical and social services. The Guide also contains a housing principle, which indicates that the Frontenacs must have a diversity of housing types to meet the needs of residents of all income levels. Policies encourage designing homes and developments that meet the different needs and requirements of County residents at all income levels. Recreation and leisure principles state that recreational activities must continue to focus on younger residents while ensuring consideration is given to the recreational needs of all ages.

Community Improvement Plans Community Improvement Plans (CIPs) help communities and municipalities address challenges that prevent the optimization of areas that are currently underutilized. The goal of using CIPs is to promote the coordinated implementation of community planning and land use planning programs – that is, maintaining, rehabilitating and redeveloping the physical, social, and economic components of a specific area in the Frontenacs. The following CIPs have been established in the County of Frontenac:     

The Township of South Frontenac – Verona CIP (2012) The Township of North Frontenac CIP (2016) The Township of Frontenac Islands – Marysville CIP (2013) The Township of Central Frontenac – Sharbot Lake CIP (2012) The Township of South Frontenac – Harrowsmith CIP (2016)

Of relevance to age-friendly planning, the CIPs contain objectives and programs that are relevant to the WHO’s Outdoor Spaces and Buildings, Housing, Communication & Information dimensions. The Verona, Sharbot Lake and Harrowsmith CIPs include objectives to ensure that main streets are 10

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County of Frontenac Age-Friendly Community Action Plan | February 2017 pedestrian-friendly environments. They also include programs for accessibility enhancements, which provide grants to commercial property owners to retrofit entranceways and access points to ensure that their facilities are accessible to all members of the community. The Marysville CIP includes programs for accessibility enhancements, and objectives to improve the main street and the public realm. The CIP also includes incentives for seniors’ housing to help promote the development of new affordable seniors’ housing, as well as a specific objective to complete a housing project within the 5-year review period. An additional objective includes the plan for future parkland near or on the waterfront to act as a gathering place for visitors and residents. A major goal of the North Frontenac CIP is to increase the level of social equity and public communication, with objectives to offer opportunities for youth engagement during public consultations and community events; to increase the number of accessible businesses to better serve all residents and visitors; and to increase the accessibility of the Township for individuals in all stages of their lives.

Frontenac Trails Master Plan (2009) The Frontenac Trails Master Plan summarizes the history and landscape of Frontenac County as well as the health, economic and environmental benefits associated with recreational trails. It provides context to the County of Frontenac’s pursuit of trail development and sets out recommendations for the management structure of trail providers, as well as general guidelines for trail design and signage. The Master Plan’s Design Guidelines are relevant to the WHO’s Outdoor Spaces and Buildings dimension. They ensure a minimum standard for trail development, taking into consideration accessibility and the safety of all trail users.

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County of Frontenac Age-Friendly Community Action Plan | February 2017

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County of Frontenac Age-Friendly Community Action Plan | February 2017

3.0 Approach, Vision, and Direction Project Approach The development of the County of Frontenac Age-Friendly Community Action Plan followed the process developed by the Ontario Seniors’ Secretariat, entitled Finding the Right Fit: Age-Friendly Community Planning (2013). This process involves four steps in two main phases, as illustrated in Figure 3. Phase 1

Phase 2

Step 1: Define local principles

Step 2: Assess Needs

Step 3: Develop an Action Plan

Step 4: Implement and Evaluate

October 2016

November 2016

December 2016 – January 2017

February 2017

Figure 4: Age-Friendly Community Planning Process

This planning process was implemented in Frontenac County using a comprehensive approach. Information on needs and opportunities was collected in a variety of ways, including WHO and OSS evaluation materials, an Age-Friendly Committee established to guide the project, and a community engagement strategy. In particular, without the knowledge and insight provided by Frontenac County residents through the AgeFriendly Committee and the community engagement events, the plan would not be

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County of Frontenac Age-Friendly Community Action Plan | February 2017

possible. More information on completed and planned community engagement activities is provided in this section.

Age-Friendly Committee The Age-Friendly Committee was formed at the outset of the project and was closely involved in the development of the plan. The Committee’s mandate was to provide their expertise and experiences regarding age-friendly issues and services, and raise public awareness and interest in creating an age-friendly community. Committee members included representatives from the County’s Community Development Advisory Committee and Accessibility Advisory Committee, as well as County and local social services staff. They were strategically identified to include the broadest possible range of knowledge and experience. Committee members were instrumental in increasing community participation in the project and ensuring a wide range of public input is incorporated into the Action Plan. Committee members participated in a Visioning Workshop early in the planning process, which established a vision and guiding principles for the project and began the process of identifying the highest priority needs and opportunities to make Frontenac a more age-friendly community. Details on the Visioning Workshop are provided in Appendix A to this report.

Community Audit To assess the County of Frontenac’s current strengths and challenges in the Outdoor Spaces & Buildings and Transportation dimensions, a Community Audit was undertaken by WSP/MMM staff in November 2016. The audit involved visiting a wide range of public and community spaces in Frontenac, identifying age-friendly features and opportunities for improvement in each case. Examples of the findings are shown on the following pages.

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Strengths

Outdoor seating outside the Storrington Library Branch offers an accessible space for pedestrians to rest.

Accessible entrances are provided at many public buildings.

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Strengths

Clearly marked, well-located accessible parking is provided at many public buildings.

Crosswalk that is clearly marked, both on pavement and at eye level, promotes pedestrian safety.

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Tactile paving helps orient visually impaired people who use canes.

The beach at Sharbot Lake, like many public spaces in the County, is clean and pleasant and includes a playground and seating.

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Opportunities for Improvement

Business entrances that are not level and/or lack push buttons may act as barriers to access for people who use mobility aids.

Accessible parking that does not have signs at eye level is less visible with snow cover.

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Opportunities for Improvement

Public seating could be improved by ensuring that it is easy to access for people who use wheelchairs, walkers or canes.

Sidewalks that do not have curb cuts at the corners are more difficult for people who use mobility aids. 19

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North and South Frontenac Seniors’ Expo Weekend As a component of this project, two Seniors’ Expos took place on November 18 and 19, 2016. These public events had two major objectives:

1. To provide an opportunity for seniors and their families to learn more about agefriendly communities and the services and opportunities offered by local businesses and organizations; and
2. To help the Committee gain insight into the needs to be addressed in the AgeFriendly Community Action Plan. The events featured exhibitors from local community service and non-profit organizations, health service providers, home modification services, and other businesses of interest to seniors. At each event, the Project Team provided an introduction to age-friendly community planning and the Action Plan project. The November 18 Expo was held in partnership with the Seniors and Law Enforcement Together (SALT) organization and featured lunchtime presentations by the Sharbot Lake Ontario Provincial Police (OPP) detachment commander on community partnerships, and by Kingston, Frontenac, Lennox and Addington (KFL&A) Public Health on fall prevention. This event also included a presentation on financial planning. The November 19 Expo featured a presentation on financial planning and additional short presentations to introduce various exhibitors. Throughout each day, exhibitors and attendees were encouraged to complete the community survey.

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Community Survey The community survey was the first major engagement opportunity for County residents. It was launched online for a fourweek period in November 2016. Paper copies of the survey were also made available through community partners and Committee members during this time. Copies of the survey were also provided at the Frontenac Seniors’ Expos. The survey sought input on all eight WHO dimensions of age-friendly cities. The survey was based on the WHO’s Community Dimension checklists, with the addition of some tailored questions specific to the County of Frontenac. It invited respondents to indicate what community services and features were age-friendly, and what could be improved. A copy of the survey and a summary of the results are provided in Appendix B to this report. In total, 70 respondents completed the survey, providing valuable insight into residents’ needs and perspectives regarding age-friendly planning.

Additional Resources In reviewing the identified needs and developing the Action Plan, the Project Team relied on additional resources developed by external agencies regarding age-friendly services in rural and remote communities. These included the following resources: 

Age-Friendly Rural and Remote Communities: A Guide (2009), developed by the Federal/Provincial/Territorial Ministers Responsible for Seniors in association with the Public Health Agency of Canada. This report was developed following focus group discussions in 10 rural and remote communities across Canada. In each discussion, participants identified important age-friendly features and barriers that are particularly relevant in remote communities. They also

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suggested programs and initiatives that would be feasible in these communities to address the needs and barriers. 

Strengthening Age-Friendly Communities and Seniors’ Services for 21st Century Ontario: A New Conversation about the Municipal Role (2016), by the Association of Municipalities of Ontario (AMO). This discussion paper reviews municipalities’ role in providing services for seniors and promoting age-friendly communities. It makes a variety of recommendations for provincial funding and policy actions to make it easier for municipalities to provide the services that are needed.



Towards Coordinated Rural Transportation: A Resource Document (2014), prepared for the Rural Ontario Institute and the Ontario Healthy Communities Coalition’s Accelerating Rural Transportation Solutions program. This document discusses the concept of coordinated transportation as a means of improving the range and cost-effectiveness of transportation in rural areas, lists criteria to help municipalities assess whether it would be appropriate for them, and provides several case studies of its implementation in rural communities in Ontario.



Measuring the Age-Friendliness of Cities: A Guide to Using Core Indicators (2015), by the World Health Organization. This document describes how indicators can be used to establish a common understanding of age-friendly priorities within a community, measure baseline conditions, assess progress, and promote community engagement. It provides guidance for communities on developing their own indicator set, including a framework and sample indicators.



Age-Friendly Communities Evaluation Guide: Using Indicators to Measure Progress (2015), prepared by the Public Health Agency of Canada based on the WHO core indicators guide listed above. This document discusses how indicators can be used to measure the success of age-friendly initiatives. It also offers a selection of indicators and related measurement tools in each of the WHO’s eight community dimensions, as well as four additional indicators concerning longer-term health and social outcomes for older adults.

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Vision and Direction Vision A vision statement describes an ideal state or purpose which a community can work together to achieve. It is an important element of age-friendly planning, as it identifies community priorities and helps set the overall direction for an action plan. Early in the planning process, the Age-Friendly Committee worked together to set out the following vision for an age-friendly Frontenac: “The County of Frontenac supports local and inclusive communities where people can celebrate all stages of life and actively age with dignity and independence.”

Goals Goals support the vision statement by providing a framework for the actions that will be taken to achieve the vision. The Age-Friendly Committee worked together to develop the following general goals for the age-friendly planning process. The actions in this Age-Friendly Community Action Plan were developed to be consistent with these goals.

1. Ensure there is accessible and available health care;
2. Provide safe, comfortable, affordable housing to enable aging in place;
3. Maintain a high level of trust in community services and service providers (police, paramedics, etc.);
4. Improve transportation;
5. Increase mobile phone service (especially in northern areas of the County);
6. Create a central information portal;
7. Ensure community involvement in age-friendly initiatives;
8. Reduce social isolation;
9. Increase education & awareness of the needs of older adults;
10. Provide respite care & support to assist caregivers.

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4.0 Age-Friendly Action Plan The development of the County of Frontenac Age-Friendly Community Action Plan followed the framework set out in the WHO’s Age-Friendly Cities Guide. It is structured according to the eight dimensions of age-friendly communities that were detailed in Section 1.4 of this plan: Outdoor Spaces and Buildings; Transportation; Housing; Social Participation; Respect and Social Inclusion; Communication and Information; Civic Participation and Employment; and Community Support and Health Services. The WHO’s checklists for each dimension, which were discussed at the Visioning Workshop and adapted for the Community Survey, were used to evaluate age-friendly strengths and opportunities for improvement. The needs assessment and the resulting recommendations for each dimension are presented in this section, in the following format: Summary: A short introduction to the dimension and its role in making the County a more age-friendly community, as well as aspects of this dimension that were assessed during the age-friendly planning process. Existing Community Accomplishments: A summary of the features, programs and services currently available in this dimension for older adults in Frontenac. Current Challenges: A review of common issues and concerns identified during the public engagement process. Recommended Actions: Suggested programs and initiatives to address the identified challenges and make Frontenac County a more age-friendly community.

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Outdoor Spaces and Buildings The design, condition and quality of the outdoor environment and public buildings can have a significant impact on the mobility and independence of older residents. Safe, accessible and well-maintained public spaces and buildings have a positive influence on residents’ health and quality of life, by making it easier for people of all ages and abilities to move freely around the community to access services and take part in activities. Are sidewalks, pathways and other pedestrian routes in the County well maintained and free of obstructions? Are there enough appropriately marked pedestrian crossings? Do buildings have ramps, automatic doors, benches and accessible washrooms? The needs assessment considered these factors and many more.

Existing Community Accomplishments 

The County has many outdoor spaces that residents consider clean and pleasant, and trails that are considered accessible and safe. The K&P Trail, which can be accessed from multiple communities in the County, is entering its final phase of completion.



Many buildings within the County are well signed and have accessible entrances that include ramps and automatic doors.

Current Challenges 

There is a need to provide more marked pedestrian crosswalks and to improve the visibility of existing crosswalks.



There is a need to improve the consistency of sidewalk maintenance, including snow clearing, in different areas of the County and particularly in smaller centres (i.e., outside Sydenham, Verona, and Sharbot Lake).



The interior accessibility of many buildings could be improved through the provision of elevators, ramps, non-slip flooring and accessible washrooms.

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

Public washroom provision could be improved by ensuring existing washrooms are fully accessible, well-signed, and open for longer hours, as well as by identifying locations where new washrooms could be provided.

Recommended Actions 

Explore opportunities to provide and maintain pedestrian crossings on Road 38 and Rutledge Road.



Explore opportunities to provide and maintain pedestrian crossings on village streets, particularly at areas near schools, businesses and community buildings.

“Accessibility is beginning to be a consideration in the County. It needs to become a ‘given’ in every build and repair. Getting ready for seniors needs to be a priority which will be helpful for the entire population.” ̶ Survey respondent



Ensure asset management planning within the County includes regular improvements to sidewalks and pedestrian facilities, with dedicated funding. Seek direction from the Joint Public Works Managers Committee to coordinate sidewalk and pedestrian facility installation.



Work with the Joint Public Works Managers Committee to support the development of winter maintenance plans for village cores to promote sidewalk clearing and provide residents with information on which routes are cleared first.



Support businesses that wish to retrofit entrances, interior features, and washrooms to meet accessibility standards, by promoting existing Community Improvement Plan (CIP) programs, by seeking funding opportunities, and by providing assistance with accessing grant funding.



Seek opportunities to identify accessible businesses and washrooms on wayfinding signage and tourism maps.

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Transportation The availability and accessibility of transportation has a major impact on social participation and access to health and community services for older residents, particularly in a rural municipality such as the County of Frontenac. Affordable, accessible and safe transportation permits residents of all ages and abilities to take part in community life. Are all areas of the community and the surrounding region served by a transportation system? Are pick-up and drop-off points safe and clearly marked? Is transportation service affordable, and is it available at convenient times? The needs assessment considered these factors and many more.

Existing Community Accomplishments 

Roadways in the County are generally well maintained and free of visual obstructions.



Some specialized transportation exists to assist people who do not drive, including the Frontenac Transportation Service provided by volunteer drivers through Northern Frontenac Community Services (NFCS) and the Southern Frontenac Community Services Corporation (SFCSC), as well as other social services organizations.

Current Challenges 

There is a significant need to explore new ways of providing affordable transportation to all areas of the County, as well as to the City of Kingston, for residents who do not drive or have access to a personal vehicle. In rural communities, the availability of affordable transportation for a variety of purposes has a strong link with success in other WHO dimensions and residents’ overall quality of life.



Accessible benches are not consistently provided on streets and pathways, to provide places to rest and to make it easier for people with limited mobility to reach destinations on foot.



Not all public buildings provide visible and well-enforced accessible parking spaces and drop-off areas.

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Recommended Actions 

Explore the feasibility of different approaches to improving the options and affordability of transportation services available to residents, and identify an approach to be pursued. Options may include:

“There are very few transportation options in rural areas. Having more affordable transportation would help promote social engagement and combat isolation.”

o A coordinated transportation – Survey respondent system (one that involves greater coordination of resources among community and institutional transportation providers); o A community rideshare program (a method of matching residents who need transportation with those who are travelling to the same destination and can offer space in their vehicles); and/or o Consulting with the City of Kingston to consider a rural transit link to the City’s urban transit system. 

Seek opportunities to provide more accessible outdoor seating on streets, in parks and at public and community buildings. Options may include seeking grant funding or implementing a community bench dedication program. There may be opportunities to coordinate this action with CIP initiatives under the Outdoor Spaces and Buildings dimension.



Provide an information package or flyer to local businesses and public building operators that provides best practices and tips regarding the design and signage of accessible parking and drop-off spaces.



Ensure Townships consider parking space design and signage at eye level as part of the land development approvals process.

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Housing The availability of appropriate housing can have a major impact on the quality of life of older residents and the opportunity for them to age in place within their communities. Access to safe, affordable and accessible housing is critical to the well-being of all residents. As people’s housing needs can change over time, it is important that a range of housing choices and support services be available, to allow people to live independently for as long as possible and remain part of the community as they age. Is enough accessible and supported housing available to meet the needs of older residents? Are housing options in the County well-located with respect to community services and other destinations? Are home support and modification services available to help people stay in their homes? The needs assessment considered these factors and many more.

Existing Community Accomplishments 

Some affordable housing is provided in the County through public and non-profit providers such as the Loughborough Housing Corporation, North Frontenac NonProfit Housing, Kingston Municipal Non-Profit Housing Corporation, and Kingston & Frontenac Housing Corporation. The County also operates the Fairmount Home long-term care facility in Battersea. However, many of these facilities have waiting lists.



Some private retirement residences and supportive housing are located in the County, including Sharbot Lake Retirement and Retreat, Hidden Acres, Brooks Landing and Country View Retirement, as well as housing operated by the City of Kingston.

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A range of home-modification service providers operate in the County, and the Kingston-Frontenac Renovates program provides financial support for renovations to improve home accessibility.

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The County of Frontenac partnered with the City of Kingston in 2011 to undertake a Municipal Housing Strategy that recognizes that an aging population will result in changing housing needs. The County has begun to adopt municipal policies to promote a wider range of housing types, including an affordable housing target of 35% and Official Plan policies that support multi-unit housing development.

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Current Challenges 

There is a need to ensure a greater range of housing types that are affordable on lower incomes and accessible for people with disabilities is available within the County. These may include different unit sizes and configurations, as well as different rental or ownership models.



There is a need to increase access to affordable supportive housing and longterm care facilities within the County.

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Initiatives under this dimension should ensure access to affordable housing options is equitable within all parts of the County.

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There may be opportunities to increase residents’ awareness of different housing and home modification services available within the County, including the financial supports available to promote access.

Recommended Actions 

Work with Townships and housing “We need more of any and all developers to identify and develop types of senior living, from parcels of land in the County’s retirement to LTC [long-term settlement areas that would be suitable care]. Too many people need to for multi-unit housing that is affordable leave the community they have and accessible for seniors and people always lived in.” with disabilities, as has been contemplated through the County of – Survey respondent Frontenac Seniors’ Community Housing Pilot Project described in Section 2.6. There may be opportunities to partner with organizations such as NFCS and SFCSC in the provision of new seniors’ housing.

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Work with local health service providers to identify potential locations for new rural supportive housing and long-term care facilities and advocate for the development of these facilities.

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Work with local health and community service providers to develop a targeted information package regarding home support and modification services and

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AGENDA ITEM #b)

County of Frontenac Age-Friendly Community Action Plan | February 2017

funding opportunities. This initiative may be facilitated and coordinated with actions under the Communication and Information dimension. 

As recommended in the Municipal Housing Strategy, pursue linkages with support service funders and coordinators, such as the Local Health Integration Network, to expand support service opportunities in the community.

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Explore ways to promote the provision of affordable home maintenance services as an employment or volunteer opportunity for local residents, including youth and active seniors.

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Explore the development of a program to link seniors who need assistance with daily cleaning and maintenance with vetted tenants who could perform these tasks in exchange for affordable rent within the home.

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AGENDA ITEM #b)

County of Frontenac Age-Friendly Community Action Plan | February 2017

Social Participation Opportunities for social participation and support are key factors for health and wellbeing at all stages of life. Social participation includes getting involved in social, recreational, cultural and spiritual pursuits. It benefits both individuals and the community at large, by allowing older people to exercise competence and enjoy respect and supportive relationships. Are activity venues accessible and conveniently located? Are activities affordable, and do they appeal to a diverse population? Is there outreach to people at risk of social isolation? The needs assessment considered these factors and many more.

Existing Community Accomplishments 

A variety of affordable, convenient events and activities that appeal to seniors are offered in the County. These include diners clubs, fitness classes, speaker series and other social events.

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Event venues in the County are generally accessible for people with disabilities.

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New community infrastructure projects are planned that will increase opportunities for older adults to take part in social and community activities. For example, the Grace Centre Property Expansion will include a larger community garden, an accessible walking trail with seating and a gazebo, a bocce court, and an eventual addition to the Grace Centre community building itself.

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Municipal bodies such as the Township of South Frontenac Recreation Committee are undertaking community consultation to consider how best to direct infrastructure investment.

Current Challenges 

There may be opportunities to offer more activities in northern areas of the County, especially outside larger centres such as Sydenham, Verona and Sharbot Lake, to improve access for residents of smaller communities who may not have access to transportation.



Although many survey respondents considered events to be affordable, others did not, suggesting that event organizers in the County could consider offering

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pay-what-you-can or sliding-scale admission fees (i.e., reduced fees for lowerincome residents) to activities. 

There are opportunities to consider how investments in social and recreational infrastructure can best serve an aging population.

Recommended Actions 

Work with local community service providers and social organizations to identify and support opportunities to offer social and recreational programming in smaller communities in the County, such as Ompah, Plevna, Parham, Battersea, and Marysville.

“Even if the activities are available, it is not often easy for those who do not drive to attend. – Survey respondent



Work with event and program organizers to identify and support opportunities to provide transportation as a component of community events. This initiative may be facilitated and coordinated with actions under the Transportation dimension.

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Promote partnerships with social organizations and recreational facilities in nearby rural centres such as Perth, Smiths Falls, and Northbrook, to consider how access to programs and facilities near the northern areas of the County could be shared.

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Work with community program and service providers to support pay-what-youcan or sliding-scale admission fees (i.e., reduced fees for lower-income residents) to community events.

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Ensure that recreation-oriented community consultations, as well as the analysis of their results, consider the potential needs and interests of an aging population.

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AGENDA ITEM #b)

County of Frontenac Age-Friendly Community Action Plan | February 2017

Respect and Social Inclusion Respect for the roles and community contributions of aging residents can help reduce isolation and improve the well-being of seniors. Fostering awareness of the needs and contributions of older people throughout the community can help them be treated with greater respect and help them participate more fully in community life. Are older people recognized for both their past and present accomplishments? Are service staff courteous and able to accommodate the needs and preferences of clients in different age groups? Do schools promote interaction and respect between children and older people? The needs assessment considered these factors and many more.

Existing Community Accomplishments 

Many survey respondents felt that seniors are recognized in the community for their accomplishments and contributions, and many expressed that the community shows respect for aging citizens.

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Survey respondents indicated that seniors are frequently included and accommodated in community activities.

Current Challenges 

There is a need to promote interaction between youth and seniors in the County through partnerships with schools.

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There is a need to ensure targeted and consistent outreach to reduce social isolation in all areas of the County, particularly to seniors on low income or who have limited access to transportation.

Recommended Actions 

Foster partnerships between seniors’ organizations and schools in the County to develop outreach programs that bring students and older adults together during the school day, such as reading buddies, community gardening, home visiting programs or skills-sharing days. Consider how participation in these programs could be credited towards high school students’ community service requirements.

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AGENDA ITEM #b)

County of Frontenac Age-Friendly Community Action Plan | February 2017

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Develop age-friendly business and event “I feel all children in the school guidelines and make them available to system should have the local businesses and event organizers. opportunity to connect with These guidelines may be combined or seniors and benefit from their coordinated with actions under the knowledge and experience.” Communication and Information – Survey respondent dimensions. Consider providing an AgeFriendly Business program in which a senior anonymously visits a business and privately reviews its age-friendly features with the owner.

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Explore ways to support community service providers and social organizations in identifying and reaching out to seniors at risk of social isolation. There may be opportunities to combine this action with initiatives under the Transportation, Social Participation, Civic Participation and Employment, and Community Supports and Health Services dimensions.

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AGENDA ITEM #b)

County of Frontenac Age-Friendly Community Action Plan | February 2017

Civic Participation and Employment Older residents offer a variety of skills, experience, and knowledge, and should have the opportunity to use them in paid or voluntary work for as long as they would like to do so. As individuals and the community can benefit from the continued active participation of older residents, barriers to civic participation and employment should be minimized. Is a range of flexible paid and volunteer options available to older workers? Do employers and voluntary organizations recognize the positive qualities of older staff members? Are training and workplace adaptations available for older people? The needs assessment considered these factors and many more.

Existing Community Accomplishments 

There are a variety of opportunities for volunteering, community involvement and municipal participation in the County, including social service agencies, festivals, beautification projects, community gardens, and other community initiatives, as well as municipal advisory committees and OPP programs.



Many survey respondents indicated that local workplaces are adapted to meet the needs of employees with disabilities.

Current Challenges 

Improvements to civic participation and employment opportunities for seniors may be hampered by an overall lack of stable and well-paying jobs for residents of all ages, particularly in northern areas of the County.

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Many survey respondents were unsure of what employment, self-employment and volunteer options were available for older residents, suggesting that specific communication and outreach initiatives may be needed to see improvements in this area.

Recommended Actions 

Work with economic development organizations operating within the County, including the Frontenac Community Futures Development

“Education regarding the knowledge, skills, and need to participate will help [promote] more senior participation.” – Survey respondent

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AGENDA ITEM #b)

County of Frontenac Age-Friendly Community Action Plan | February 2017

Corporation (FCFDC) and the County’s own Economic Development Office, to continue to support and promote businesses and services offered by selfemployed residents of the County, and to seek ways to support self-employment among older adults. 

Work with community organizations in the County to identify and promote volunteer and civic participation opportunities suitable for older residents. This initiative may be facilitated and coordinated with actions under the Communication and Information dimension.

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AGENDA ITEM #b)

County of Frontenac Age-Friendly Community Action Plan | February 2017

Communication and Information Access to clear, relevant information is critical for ensuring older residents can maintain their health, quality of life and community connections. Through proper communication of programs, services and opportunities, older residents can remain more independent and participate fully in community life. Is information on public programs and activities easily accessible in a variety of formats? Is printed information easy to read and telephone information provided slowly and clearly? As more and more information moves online, is public Internet access and computer support for seniors available? The needs assessment considered these and other factors.

Existing Community Accomplishments 

There is a wide variety of information sources in the County, including municipal and community websites and newsletters, local news outlets, public bulletin boards (e.g., at libraries, community centres, businesses), and community and social organizations. Survey respondents most often preferred to obtain information from the newspaper, other printed material, and the internet, although many also obtained it in person or over the phone.

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Free public access to the internet is available at public libraries in many communities. Survey respondents preferred online information sources frequently included local news outlets such as Frontenac News, local community organizations’ websites and Facebook pages, and Township and County websites.

Current Challenges 

Information delivery could be improved by finding ways to centralize and crosspromote information and resources, to ensure residents have access to—and are aware of—multiple points of contact that provide consistent and comprehensive information.



There is an opportunity to consider how the accessibility of printed and recorded information could be improved, through changes to fonts, design, and word choice.

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There is a need to consider how public phone and internet access in smaller centres could be improved, particularly at times of day when public libraries, which provide these services, are not open.

Recommended Actions 

Explore ways to facilitate information sharing between the multiple community organizations and levels of government operating within the County, to help them redirect inquiries appropriately when needed.

“Many seniors don’t have internet access (knowledge and cost) and depend on the newspaper for information.” – Survey respondent



Explore ways to ensure cross-posting and consistency between information provided on bulletin boards, websites, community Facebook pages, and other sources of information in the County.

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Explore ways to ensure key information of interest to older adults, including event listings and telephone numbers to call for further information, is distributed in print to all households in the community. This could take the form of a partnership or regular newsletter advertisement or flyer in the Frontenac News community newspaper.



Work with local community organizations and service providers to develop a regularly updated seniors’ guide listing services, events, and resources of interest to older adults. Prioritize the provision of this guide in paper format, rather than online. The Frontenac-Kingston Council on Aging offers a Senior’s Guide to Navigating Community Resources (2016) that may offer a useful starting point or partnership opportunity.



Develop and promote Age-Friendly communication and graphic design guidelines for business owners and event organizers in the County, as a resource for those wishing to improve their print, online and in-person communications practices for older adults.

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Consider establishing public Wi-Fi zones, accessible during business hours, in Township offices.

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AGENDA ITEM #b)

County of Frontenac Age-Friendly Community Action Plan | February 2017

Community Support and Health Services To maintain their health and independence, aging residents should have access to the widest possible range of medical and support services within the community. Appropriate community services will allow residents to remain in their communities longer, benefiting individuals and the County as a whole. Are services conveniently located and accessible by all means of transportation? Are appropriate preventive and home care services available? Is health service delivery coordinated and administratively simple? Have economic barriers to health services been minimized? The needs assessment considered these factors and many more.

Existing Community Accomplishments 

A wide range of health services is available in the County to meet seniors’ needs, including clinics and community support services.

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Survey respondents indicated that health service facilities are generally accessible, safe, and staffed with helpful and respectful staff.

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The Frontenac Paramedic Service is taking on a greater role in community paramedicine, providing wellness clinics that can improve the provision of preventive medicine to vulnerable seniors.

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There are support programs in place to help with travel to services outside the County.

Current Challenges 

There may be opportunities to improve food security for many residents of the County, which may include more frequent Meals on Wheels provision, more fresh produce available through food banks, and the development of a community kitchen.



Health service provision in the County could likely be improved by improving communication and outreach regarding existing services and points of contact, including where to find more detailed information online, by phone, or in person.

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There is a need to continue to identify access and service gaps in more remote areas of the County, and to consider how they can be addressed where available information and resources may be limited.



There may be an opportunity to more explicitly consider the needs of seniors in municipal emergency planning, particularly in more remote areas of the County.

Recommended Actions 

Explore opportunities to provide seniorsoriented community health programs, such as fitness, nutrition, or fall prevention, via telemedicine, to increase the range of programs provided throughout the County.



Work with local and regional health care service providers to improve access to specialists and public health services – Survey respondent through regular community health care days or information fairs. Consider how initiatives in this area can be coordinated with actions under the Transportation dimension.

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Work with local community organizations and service providers to improve communication and information sharing regarding services that are available, both between organizations and with the public. In particular, improve residents’ awareness and use of existing health care services and information directories such as Ontario 211 and SouthEasthealthline.ca This initiative may be facilitated and coordinated with actions under the Communication and Information dimension.



Work with local emergency managers and first response organizations to identify ways to increase older adults’ awareness of potential hazards or emergency measures that may be specifically relevant to them.

“Many people had no idea that out-of-County services were available in the County. Staff need to be knowledgeable and proactive in ensuring the residents have needs met even if it is an “outside of the County” service.”

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5.0 Implementation During the development of the County of Frontenac Age-Friendly Action Plan, residents identified a wide range of existing age-friendly assets, but also numerous opportunities for improvement. The future Action Plan sets out a variety of recommended actions, which must be implemented in the context of the community’s size, location and available resources. In the tables that follow, the Action Plan identifies several implementation details for each Recommended Action: 

Timing/Priority: when the action should take place;



Action Lead: who will be responsible for taking the action;



Potential Partners: who the Action Lead should work with; and



Performance Indicator: how the Action Lead and Partners will know they have succeeded.

This implementation strategy provides a framework to guide future, more detailed decision-making and planning within the County government and its interested partners. The Action Plan is intended to inform other municipal plans, policies, and decisions from an early stage. It also offers an opportunity for the Age-Friendly Committee to continue to play a role in coordinating and championing age-friendly initiatives in the community. Where the County is shown as the Action Lead on initiatives, the Planning and Economic Development Department should assume primary responsibility for the action, unless otherwise specified. Additionally, there will be a need to work

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collaboratively with Potential Partners such as the County’s four member Townships, the Age-Friendly Commitee, and other community and institutional partners to implement the Action Items. Implementation will rely on the active participation of community organizations, partner agencies and service providers, and will require a high level of outreach and collaboration. The implementation framework is illustrated in Figure 5. Actions identified as “short term” are targeted for implementation within 1-2 years; “medium term” actions are targeted between 3 and 5 years, and “long term” actions are targeted from 5-10 years. Performance indicators were reviewed against the WHO and PHAC guides discussed in Section 3.1 and are intended to be measurable, within local influence, and directly linked to local actions and goals. It is recommended that the County undertake a progress review of this Action Plan every year or every two years. This review will act as a “reality check,” allowing the community to see which actions have been taken, which goals have been achieved, and whether there should be any changes to the plan in light of community priorities and available funding opportunities.

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Figure 5: Age-Friendly Community Action Plan - Implementation Framework

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Outdoor Spaces and Buildings Action Item Explore opportunities to provide and maintain pedestrian crossings on Road 38 and Rutledge Road.

5.1.2

Explore opportunities to provide and maintain pedestrian crossings on village streets, particularly at areas near schools, businesses and community buildings. Ensure asset management planning within the County includes regular improvements to sidewalks and pedestrian facilities, with dedicated funding. Seek direction from the Joint Public Works Managers Committee to

5.1.3

Action Lead

Potential Partner(s)

County of Frontenac

Townships’ Public Works Departments, schools, Harrowsmith Social and Athletic Club, Oddfellows Hall Townships’ Public Works Departments, schools, Harrowsmith Social and Athletic Club, Oddfellows Hall Townships’ Public Works Departments

Short term

County of Frontenac

Medium term

County of Frontenac

Performance Indicator Number of new crossings installed

Number of new crossings installed

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Implementation of plans for regular sidewalk improvements

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AGENDA ITEM #b)

5.1.1

Timing/ Priority Short term

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Action Item

5.1.4

5.1.5

Performance Indicator

Action Lead

Potential Partner(s)

Medium term

Townships’ Public Works Departments

County of Frontenac

Implementation of winter maintenance plans

Short term

County of Frontenac

Townships

Number of accessibility improvements made

AGENDA ITEM #b)

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coordinate sidewalk and pedestrian facility installation. Work with the Joint Public Works Managers Committee to support the development of winter maintenance plans for village cores to promote sidewalk clearing and provide residents with information on which routes are cleared first. Support businesses that wish to retrofit entrances, interior features, and washrooms to meet accessibility standards, by promoting existing Community Improvement Plan (CIP) programs, by seeking funding opportunities, and by providing assistance with accessing grant funding.

Timing/ Priority

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Action Item 5.1.6

Seek opportunities to identify accessible businesses and washrooms on wayfinding signage and tourism maps.

Timing/ Priority Short term

Action Lead

Potential Partner(s)

County of Frontenac

Townships

Performance Indicator Increase in number of identified businesses

AGENDA ITEM #b)

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Transportation Action Item

5.2.2

Seek opportunities to provide more accessible outdoor seating on streets, in parks and at public and community buildings. Options may include seeking grant funding or implementing a community bench dedication program.

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Short term

Action Lead

Potential Partner(s)

County of Frontenac

Local social and community service providers, City of Kingston

Performance Indicator Identification and implementation of new transportation program(s)

County of Frontenac

Townships’ Public Works Departments, main street or business improvement associations

Number of new benches; distance between benches

AGENDA ITEM #b)

Explore the feasibility of different approaches to improving the breadth and affordability of transportation services available to residents (e.g., coordinated transportation system, community ride-share program, link to Kingston transit), and identify an approach to be pursued.

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5.2.1

Timing/ Priority Short term

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Action Item 5.2.3

Provide an information package or flyer to local businesses and public building operators that provides best practices and tips regarding the design and signage of accessible parking and drop-off spaces.

5.2.4

Encourage Townships to consider parking space design and signage at eye level as part of the site plan approval process.

Timing/ Priority Short term

Short term

Action Lead

Potential Partner(s)

County of Frontenac

Townships, main street or business improvement associations

Townships’ Planning Departments

County of Frontenac

Performance Indicator Number of new or improved (appropriately signed) accessible parking spaces

Number of new, appropriately signed accessible parking spaces

AGENDA ITEM #b)

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Housing Action Item

5.3.2

Work with local health service providers to identify potential locations for new rural supportive housing and long-term care (LTC) facilities and advocate for the development of these facilities.

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Long term

Action Lead

Potential Partner(s)

County of Frontenac

Townships’ Planning Departments, NFCS, SFCSC, Canada Mortgage and Housing Corporation (CMHC), private and non-profit developers

County of Frontenac

Local retirement and LTC operators, health service providers, and referral organizations

Performance Indicator Number of new affordable units; number of new affordable, accessible units

Number of new supportive housing and LTC beds established in rural areas of the County

AGENDA ITEM #b)

Work with Townships and housing developers to identify and develop parcels of land in the County’s settlement areas that would be suitable for multi-unit housing that is affordable and accessible for seniors and people with disabilities.

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5.3.1

Timing/ Priority Long term

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Action Item 5.3.3

5.3.4

5.3.5

Work with local health and community service providers to develop a targeted information package regarding home support and modification services and funding opportunities. As recommended in the Municipal Housing Strategy, pursue linkages with support service funders and coordinators to expand support service opportunities in the community. Explore ways to promote the provision of affordable home maintenance services as an employment or volunteer opportunity for local residents, including youth and active seniors.

Timing/ Priority Short term

Action Lead

Potential Partner(s)

County of Frontenac

Frontenac-Kingston Council on Aging, local social service providers

Short term

County of Frontenac

Short term

County of Frontenac

Townships’ Recreation and Community/ Economic Development committees, SE LHIN, local social service providers Townships’ Recreation and Community/ Economic Development committees, local social service providers, schools

Performance Indicator Preparation and distribution of information package

Number of new households able to access support services Number of new households able to access local home maintenance services

AGENDA ITEM #b)

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Action Item 5.3.6

Action Lead County of Frontenac

Performance Indicator Townships’ Recreation Number of and Community/ tenant matches Economic Development made committees, local social service providers Potential Partner(s)

AGENDA ITEM #b)

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Explore the development of a program to link seniors who need assistance with daily cleaning and maintenance with vetted tenants who could perform these tasks in exchange for affordable rent within the home.

Timing/ Priority Medium term

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Social Participation Action Item Work with local community service providers and social organizations to identify and support opportunities to offer social and recreational programming in smaller communities in the County.

5.4.2

Work with event and program organizers to identify and support opportunities to provide transportation as a component of community events.

Medium term

Action Lead County of Frontenac

County of Frontenac

Performance Indicator Townships’ Recreation Number of new and Community/ events offered Economic Development in smaller committees, local centres community organizations and service providers Potential Partner(s)

Townships’ Recreation and Community/ Economic Development committees, local community organizations and service providers

Increase in number of events offering transportation

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AGENDA ITEM #b)

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5.4.1

Timing/ Priority Medium term

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Action Item

Timing/ Priority Medium term

Action Lead

5.4.4

Work with community program and Short term service providers to support paywhat-you-can or sliding-scale admission fees to community events.

County of Frontenac

5.4.5

Ensure that recreation-oriented community consultations, as well as the analysis of their results, consider the potential needs and interests of an aging population.

Townships’ Recreation and Community/ Economic Development committees

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Short term

County of Frontenac

Townships’ Recreation and Community/ Economic Development committees, local community organizations and service providers County of Frontenac

Number of events offering sliding-scale or pay-what-youcan admission

Number of recreation plans explicitly considering age-friendly issues

AGENDA ITEM #b)

Promote partnerships with social organizations and recreational facilities in nearby rural centres to consider how access to programs and facilities near the northern areas of the County could be shared.

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5.4.3

Performance Indicator Townships’ Recreation Number of and Community/ partnerships Economic Development established committees, Local and regional community organizations and service providers Potential Partner(s)

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Respect and Social Inclusion Action Item Foster partnerships between seniors’ organizations and schools in the County to develop outreach programs that bring students and older adults together during the school day, such as reading buddies, community gardening, home visiting programs or skillssharing days.

5.5.2

Develop age-friendly business and event guidelines and make them available to local businesses and event organizers. Consider providing an Age-Friendly Business program.

Short term

Action Lead

Potential Partner(s)

County of Frontenac

Local schools, seniors’ organizations

County of Frontenac

Townships’ Recreation and Community/ Economic Development committees, FCFDC, local businesses

Performance Indicator Number of intergenerational programs initiated

Establishment of Age-Friendly Business guidelines and review program

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AGENDA ITEM #b)

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5.5.1

Timing/ Priority Medium term

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Action Item 5.5.3

Action Lead

Potential Partner(s)

County of Frontenac

Local community service providers and social organizations

Performance Indicator Number of new contacts with seniors initiated

AGENDA ITEM #b)

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Explore ways to support community service providers and social organizations in identifying and reaching out to seniors at risk of social isolation. There may be opportunities to combine this action with initiatives under the Transportation, Social Participation and Community Supports and Health Services dimensions

Timing/ Priority Medium term

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Civic Participation and Employment Action Item Work with economic development organizations operating within the County to continue to support and promote businesses and services offered by self-employed residents of the County, and to seek ways to support self-employment among older adults.

5.6.2

Work with community organizations in the County to identify and promote volunteer and civic participation opportunities suitable for older residents.

Medium term

Action Lead County of Frontenac

County of Frontenac

Performance Indicator Townships’ Recreation Number of new and Community/ home-based Economic Development businesses; committees, FCFDC, employment / local businesses unemployment rates among seniors Potential Partner(s)

Townships’ Recreation and Community/ Economic Development committees, community organizations

Number of new members in community and service organizations

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5.6.1

Timing/ Priority Long term

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Communication and Information Action Item

5.7.2

Explore ways to ensure crossposting and consistency between information provided on bulletin boards, websites, community Facebook pages, and other sources of information in the County.

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Short term

Action Lead

Potential Partner(s)

County of Frontenac

Townships’ Recreation and Community/ Economic Development committees, local community organizations and service providers Townships’ Recreation and Community/ Economic Development committees, community organizations, bulletin board providers

County of Frontenac

Performance Indicator Number of inquiries appropriately redirected

Reduction in number of postings that appear in only one location or medium

AGENDA ITEM #b)

Explore ways to facilitate information sharing between the multiple community organizations and levels of government operating within the County, to help them redirect inquiries appropriately when needed.

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Timing/ Priority Medium term

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Action Item

Timing/ Priority Medium term

Action Lead

Potential Partner(s)

County of Frontenac

Townships’ Recreation and Community/ Economic Development committees, Frontenac News Frontenac-Kingston Council on Aging, local service providers

Explore ways to ensure key information of interest to older adults is distributed in print to all households in the community.

5.7.4

Work with local community organizations and service providers to develop a regularly updated seniors’ guide listing services, events, and resources of interest to older adults. Prioritize the provision of the guide in paper format, rather than online.

Medium term

County of Frontenac

5.7.5

Develop and promote Age-Friendly communication and graphic design guidelines for business owners and event organizers in the County, as a resource for those wishing to improve their communications practices for older adults.

Short term

County of Frontenac

Townships’ Recreation and Community/ Economic Development committees, local businesses, community organizations

Preparation and distribution of guide

Proportion of new ads or postings that conform to the guidelines

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5.7.3

Performance Indicator Implementation of print distribution program

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Action Item 5.7.6

Action Lead

Potential Partner(s)

County of Frontenac

Townships’ Recreation and Community/ Economic Development committees

Performance Indicator Number of new public Wi-Fi zones established

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Consider establishing public Wi-Fi zones, accessible during business hours, in Township offices.

Timing/ Priority Medium term

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Community Support and Health Services Action Item Explore opportunities to provide seniors-oriented community health programs, such as fitness, nutrition, or fall prevention, via telemedicine, to increase the range of programs provided throughout the County.

5.8.2

Work with local and regional health care service providers to improve access to specialists and public health services through regular community health care days or information fairs.

Medium term

Action Lead

Potential Partner(s)

County of Frontenac

KFL&A Public Health, SE LHIN, local health care providers

County of Frontenac

KFL&A Public Health, SE LHIN, local health care providers

Performance Indicator Number of new telemedicine programs offered; number of seniors accessing such programs Number of community health care days held

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5.8.1

Timing/ Priority Short term

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Action Item 5.8.3

Work with local community organizations and service providers to improve communication and information sharing regarding services that are available, both between organizations and with the public. In particular, improve residents’ awareness and use of existing health care services and information directories.

5.8.4

Work with local emergency managers and first response organizations to identify ways to increase older adults’ awareness of potential hazards or emergency measures that may be specifically relevant to them.

Medium term

Action Lead

Potential Partner(s)

County of Frontenac

KFL&A Public Health, SE LHIN, local health care providers

County of Frontenac Emergency Management Coordinator

County and Township emergency services

Performance Indicator Number of residents indicating awareness of, or use of, these directories

Number of policy changes or new initiatives resulting from consideration of age-friendly dimensions

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Timing/ Priority Short term

AGENDA ITEM #b)

County of Frontenac Age-Friendly Community Action Plan | February 2017

6.0 Summary and Next Steps During the development of the County of Frontenac Age-Friendly Community Action Plan, residents of the County were invited to view their community and its potential from an age-friendly perspective. Residents identified a wide range of existing age-friendly assets, but also numerous opportunities for improvement. The Age-Friendly Action Plan sets out a road map for addressing these opportunities and making the County a better place to live for residents of all ages. For the vision articulated in the Action Plan to become a reality, the County, its member Townships, businesses, institutions, community organizations and residents must commit to seeing and addressing issues through an age-friendly lens. Everyone in the County can play a role in creating a more age-friendly community, and even small initiatives and actions can have an impact.

Everyone in the County can play a role in creating a more age-friendly community, and even small initiatives and actions can have an impact.

Having completed the Age-Friendly Community Action Plan, the County can also apply to join the World Health Organization’s Global Network of Age-Friendly Cities and Communities. By becoming a member of this network, the County will be able to reach a global network of experts on aging, stay up-to-date regarding development and best practices in age-friendly community planning, and share its progress with other member communities worldwide. More information is available at https://extranet.who.int/agefriendlyworld/membership.

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Appendix A Visioning Workshop Summary

A-0

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Visioning Workshop Summary Visioning Exercise Workshop participants were asked to respond to the following question: “In 5 words or 3-word statements, what would you associate with the County of Frontenac being an Age-Friendly Community? The following graphic illustrates the responses. Larger words occurred in responses more often than smaller ones.

Draft Vision Statement Participants development four preliminary draft vision statements based on the key words and ideas that emerged from the Visioning Exercise.

1. The County of Frontenac is an age-friendly community where local residents are encouraged and supported in order to live an active life with dignity, respect and independence.

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2. The County of Frontenac leads diverse communities where people can enjoy all stages of life and actively age with dignity and independence.
3. The County of Frontenac comprises a diverse number of communities that strives to celebrate all stages of life with independence and dignity.
4. The County of Frontenac, a diverse community, is developing an age-friendly approach to that diversity. Using the preliminary draft vision statements as a starting point for group discussion, participants developed the following draft vision statement: The County of Frontenac supports local and inclusive communities where people can celebrate all stages of life and actively age with dignity and independence. Participants identified several key words from the draft and final vision statement that were of particular importance:       

Community Dignity Independence Leads All stages of life Actively age Inclusive

Guiding Principles and Goals Together, participants reviewed some examples of guiding principles and age-friendly planning goals used in other communities. They proposed the following draft list of goals to provide a framework for age-friendly initiatives in the County:

1. Ensure there is accessible and available health care
2. Provide safe, comfortable, affordable housing to enable aging in place
3. Maintain a high level of trust in community services and service providers (police, technicians, paramedics)
4. Improve transportation
5. Increase mobile phone service (especially in northern communities)
6. Create a central information portal
7. Ensure community involvement in age-friendly initiatives
8. Reduce social isolation
9. Increased education & awareness
10. Provide respite care & support to assist caregivers

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World Town Café Exercise Workshop participants were asked to get into in 2 groups to review and discuss each of the World Health Organization’s (WHO) 8 Dimensions. Participants worked complete worksheets designed by the WHO to evaluate various age-friendly criteria in the County. Groups were asked to check off whether a given criteria is currently being met. The checkmarks have been tallied in the tables below and are supplemented by notes provided by the participants.

Outdoor Spaces and Buildings Criteria

Checkmarks

Notes

Public areas are clean and pleasant

1



Practical clean + pleasant – hit or miss (Marysville)

Green spaces and outdoor seating are sufficient in number, well-maintained and safe

0

 

N/A No seating on Ferry route

• not enough benches – only two in town (Marysville)

Pavements are well-maintained, free of obstructions and reserved for pedestrians

0

 

N/A Some new sidewalks – ongoing, some progress (Marysville)

Pavements are non-slip, are wide enough for wheelchairs and have dropped curbs to road level

0

 

N/A Not always

Pedestrian crossings are sufficient in number and safe for people with difference levels and types of disability, with non-slip markings, visual and audio cues and adequate crossing times

0

 

No Not always – is improving

Drivers give way to pedestrians

1



N/A

Services are situated together and are accessible

0

 

No Not completely

Special customer service arrangements are provided, such as separate queues or service counters for older people

0

 

N/A No counters fitted

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AGENDA ITEM #b)

County of Frontenac Age-Friendly Community Action Plan | February 2017 Criteria

Checkmarks

Notes

Buildings are well-signed outside and inside, with sufficient seating and toilets, accessible elevators, ramps, railings and stairs and non-slip floors

0



No

Public toilets outdoors and indoors are sufficient in number, clean, wellmaintained and accessible

0

 

No No

Transportation Criteria

Checkmarks

Notes

Public or community transportation costs are consistent, clearly displayed and affordable

0



Public or community transportation is reliable and frequent, including at night and on weekends and holidays

1

«No comments made»

All city areas and services are accessible by public or community transport, with good connections and well—marked routes and vehicles

0



Vehicles are clean, well-maintained, accessible, not overcrowded and have priority seating that is respected

1

«No comments made»

Specialized transportation is available for disabled

0



No (Marysville)

Drivers stop at designated stops and beside the curb to facilitate boarding and wait for passengers to be seated before driving off

0



N/A (Marysville)

N/A (Marysville)

In Kingston yes

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County of Frontenac Age-Friendly Community Action Plan | February 2017 Criteria

Checkmarks

Notes

Transport stops and stations are conveniently located, accessible, safe, clean, well- lit and well-manned, with adequate seating and shelter

0



N/A (Marysville)

Complete and accessible information is provided to users about routes, schedules and special needs facilities

0



Kingston side mostly

A community transport service is available where public transportation is too limited

0



N/A (Marysville)

Participant note: N/A to all – County supports volunteer transportation for seniors for medical purposes

Housing Criteria

Checkmarks

Notes

Sufficient, affordable housing is available in areas that are safe and close to services and the rest of the community.

1



Not enough

Sufficient and affordable home maintenance and support services are available

1



Not enough

Housing is well-constructed and provides safe and comfortable shelter from the weather

1

 

Not always Depends on household income levels

Interior spaces and level surfaces allow freedom of movement in all rooms and passageways

1



Vague… public housing?

Home modification options and supplies are available and affordable, and providers understand the needs of older people.

1



New company is doing this in South Frontenac

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County of Frontenac Age-Friendly Community Action Plan | February 2017 Criteria

Checkmarks

Notes

Public and commercial rental housing is clean, well-maintained and safe

0



No

Sufficient and affordable housing for frail and disabled older people, with appropriate services, is provided locally

0

 

N/A No

Social Participation Criteria

Checkmarks

Notes



Mostly – no public transport Partial – no transport

Venues for events and activities are conveniently located, accessible, well-lit and easily reached by public transport

1

Events are held at times convenient for older people

2



Activities and events can be attended alone or with a companion

2

«No comments made»

Activities and attractions are affordable, with no hidden or additional participation costs

2

«No comments made»

Good information about activities and events is provided, including details about accessibility of facilities and transportation options for older people

1



A wide variety of activities is offered to appeal to a diverse population of older people

1

«No comments made»

Gatherings including older people are held in various local community spots, such as recreation centres, schools, libraries, community centres and parks

2

«No comments made»





Mostly – too early not as good

Transportation options always a problem Partial – needs work + improved communication

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County of Frontenac Age-Friendly Community Action Plan | February 2017 Criteria

Checkmarks

There is consistent outreach to include people at risk of social isolation

0

Notes

 

Not easily done There is outreach but does not always find/attract those in social isolation

Respect and Social Inclusion Criteria

Checkmarks

Notes

Older people are regularly consulted by public, voluntary and commercial services on how to serve them better

0



Some effort made

Services and products to suit varying needs and preferences are provided by public and commercial services

1



Somewhat

Service staff are courteous and helpful

0

 

Presume Hit + miss

Older people are visible in the media, and are depicted positively and without stereotyping

1



For the most part

Community-wide settings, activities and events attract all generations by accommodating age-specific needs and preferences

1



Local activities only

Older people are specifically included in community activities for “families”

2

«No comments made»

Schools provide opportunities to learn about ageing and older people, and involve older people in school activities

1

«No comments made»

Older people are recognized by the community for their past as well as their present contributions

2

«No comments made»

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County of Frontenac Age-Friendly Community Action Plan | February 2017 Criteria

Checkmarks

Older people who are less well-off have good access to public, voluntary and private services

2

Notes

«No comments made»

Civic Participation and Employment Criteria

Checkmarks

Notes

A range of flexible options for older volunteers is available, with training, recognition, guidance and compensation for personal costs

1



The qualities of older employees are well promoted

1

«No comments made»

A range of flexible and appropriately paid opportunities for older people to work is promoted

0

«No comments made»

Discrimination on the basis of age alone is forbidden in the hiring, retention, promotion and training of employees

1



Not!

Workplaces are adapted to meet the needs of disabled people

1



Getting there

Self-employment options for older people are promoted and supported

0



No

Training in post-retirement options is provided for older workers.

0

 

Not enough No

Decision-making bodies in public, private and voluntary sectors encourage and facilitate membership of older people

1



Somewhat

Not all the time

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Communication and Information Criteria

Checkmarks

Notes

A basic, effective communication system reaches community residents of all ages

1



Huge challenge – no

Regular and widespread distribution of information is assured and a coordinated, centralized access is provided

1



No

Regular information and broadcasts of interest to older people are offered

1



Not enough

Oral communication accessible to older people is promoted.

1



Not to knowledge

People at risk of social isolation get oneto-one information from trusted individuals

0



Some but not all No

Public and commercial services provide friendly, person-to-person service on request

2

«No comments made»

Printed information – including official forms, television captions and text on visual displays – has large lettering and the main ideas are shown by clear headings and bold-face type

1



Somewhat – getting there

Print and spoken communication uses simple, familiar words in short, straightforward sentences

1



yes

Telephone answering services give instructions slowly and clearly and tell callers how to repeat the message at any time

1

«No comments made»

Electronic equipment, such as mobile telephones, radios, televisions, and bank and ticket machines, has large buttons and big lettering

1



N/A

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County of Frontenac Age-Friendly Community Action Plan | February 2017 Criteria

Checkmarks

There is wide public access to computers and the Internet, at no or minimal charge, in public places such as government offices, community centres and libraries

1

Notes



No

Community Support and Health Services Criteria

Checkmarks

Participant Notes

An adequate range of health and community support services is offered for promoting, maintaining and restoring health

2



Coming along

Home care services include health and personal care and housekeeping

2



Private & Paramedical

Health and social services are conveniently located and accessible by all means of transport

2



Partial on island

Residential care facilities and designated older people’s housing are located close to services and the rest of the community.

1



Not everywhere

Health and community service facilities are safely constructed and fully accessible

2

«No comments made»

Clear and accessible information is provided about health and social services for older people.

2



Delivery of services is coordinated and administratively simple

1

«No comments made»

All staff are respectful, helpful and trained to serve older people

2

«No comments made»

Trouble is disseminating

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County of Frontenac Age-Friendly Community Action Plan | February 2017 Criteria

Checkmarks

Participant Notes

Economic barriers impeding access to health and community support services are minimized

2

«No comments made»

Services to ensure adequate food and promote food security for all residents are available and accessible.

1



Voluntary services by people of all ages are encouraged and supported

2

«No comments made»

There are sufficient and accessible burial sites

2

«No comments made»

Community emergency planning takes into account the vulnerabilities and capacities of older people

2

«No comments made»

Coming along – more works need to be done. Community kitchen needed

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Appendix B Community Survey and Results

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County of Frontenac – Age-Friendly Community Dimensions - Community Survey Section 1 - General Information This survey is being conducted by the County of Frontenac. The survey is gathering information on how well the County meets the needs of its residents. Your responses will be used to help develop an Age-Friendly Community Action Plan to make the County a better place to live at every stage of life. This project is funded by the Government of Ontario. For more information about the survey or the Age-Friendly Community Action Plan, please contact Anne Marie Young, Manager of Economic Development, County of Frontenac, at 613-548-9400 ext. 330 or ayoung@frontenaccounty.ca. This is an in-depth survey and will require 20 to 30 minutes to complete. Your participation is appreciated!

Please select an option or provide a response to each question.

1. What is your gender? Female Male Prefer not to answer

2. Which of the following best describes your age group? 49 or younger 50-59 60-69 70-79 80-89 90-99 100 or older

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3. What community do you live in? Frontenac Islands (including Marysville) Battersea Inverary Sydenham Harrowsmith Verona Parham Tichborne Sharbot Lake Arden Plevna Ompah Other area of the County Outside the County Unsure

4. Please check all that describe your current housing situation: I rent my home I own my home I live in a retirement home I share a home with my extended family or my friends I have no fixed address Other (please specify)

5. What is your current employment status? I am employed in a full-time occupation I am employed in a part-time occupation I am searching for employment I am retired I am unable to work for medical reasons

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6. How often do you generally volunteer? Once a week Once a month Once a year I do not volunteer

Section 2 – Outdoor Spaces and Buildings Please indicate your opinion on each of the following statements.

7. In my opinion… Agree

Undecided / Unsure

Disagree

Public areas in the County are clean and pleasant. I feel safe walking in the County at night. Green spaces and outdoor seating are sufficient in number, well-maintained and safe. Outdoor trails/pathways are accessible and safe. Sidewalks are well-maintained, free of obstructions and reserved for pedestrians. Sidewalks have non-slip surfaces. Sidewalks are wide enough for wheelchairs. Sidewalks have dropped curbs to road level. There are enough marked pedestrian crossings. Pedestrian crossings are safe for people with different levels and types of disability (include nonslip markings, visual and audio cues and adequate crossing times). Drivers give way to pedestrians at intersections and pedestrian crossings. When present, cycle paths are separate from sidewalk. Outdoor safety is promoted by police patrols and community education. Special customer service arrangements are provided, such as separate queues or service counters for older people. Buildings are well-signed outside and inside, with appropriately-sized letters on the signs and numbers on the addresses. Buildings have automatic doors for easy opening. Buildings have sufficient seating, accessible elevators, ramps, railings and stairs, and non-slip floors. Public washrooms outdoors and indoors are sufficient in number, clean, well-maintained and accessible. Page 3 of 13

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8. Do you have any suggestions for improvement regarding outdoor spaces and buildings, either in general or in specific locations?

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Section 3 – Transportation Please indicate your opinion on each of the following statements.

9. In my opinion… Agree

Undecided / Unsure

Disagree

Transportation costs are affordable. All areas of the County and its services are accessible by public transport. Specialized transportation is available for disabled people. Complete and accessible information is provided to users about routes, schedules and special needs facilities. Taxis are accessible and affordable, and drivers are courteous and helpful. Roads in the County are well-maintained. Roadways are free of obstructions that block drivers’ vision. Traffic signs and intersections in my neighbourhood are visible and well-placed. Parking and drop-off areas are safe, sufficient in number and conveniently located. Priority parking and drop-off spots for people with special needs are available and respected in the County. There are a sufficient number of benches on County streets to sit on and take a break.

10. Do you have any suggestions for improvement regarding transportation, either in general or in specific locations?

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Section 4 – Housing Please indicate your opinion on each of the following statements.

11. In my opinion… Agree

Undecided / Unsure

Disagree

A range of appropriate and affordable housing options (for sale and for rent) is available and includes apartments, independent living, smaller condominiums and family homes. Sufficient and affordable home maintenance and support services are available. Home modification options and supplies are available and affordable, and providers understand the needs of seniors. Affordable support is available to enable seniors to remain at home. Affordable long-term care, retirement home and assisted living options are available that prevent the separation of families and the need to move out of the community. Public and commercial rental housing is clean, wellmaintained and safe. Sufficient and affordable housing for frail and disabled older people, with appropriate services, is provided locally.

12. Do you have any suggestions for improvement regarding housing, either in general or in specific locations?

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Section 5 – Social Participation Please indicate your opinion on each of the following statements.

13. In my opinion… Agree

Undecided / Unsure

Disagree

Venues for events and activities are conveniently located, accessible, and well-lit. Events in the County are held at times convenient for seniors. Activities and events that are offered in the County can be attended alone or with a companion. Activities and attractions that are offered in the County are affordable. Good information about activities and events is provided, including details about accessibility of facilities and transportation options for seniors. A wide variety of activities are offered in the County to appeal to a diverse population of seniors. Gatherings including seniors are held in various spots within the County, such as recreation centres, schools, libraries, community centres and parks.

14. Do you have any suggestions for improvement regarding social participation, either in general or in specific locations?

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Section 6 – Respect and Social Inclusion Please indicate your opinion on each of the following statements.

15. In my opinion… Agree

Undecided / Unsure

Disagree

Seniors in the County are regularly consulted by public, voluntary and commercial services on how to serve them better. Community-wide settings, activities and events attract all generations by accommodating age-specific needs and preferences. Seniors are specifically included in community activities for “families”. Schools provide opportunities to learn about ageing and older people, and involve seniors in school activities (for example: school reading programs, children spending time with seniors). Seniors are recognized by the community for their past as well as their present contributions. Isolated seniors are contacted, visited or taken to activities in the County. Seniors who are less well-off have good access to public, voluntary and private services. There is consistent outreach to include people at risk of social isolation.

16. Do you feel that the community in the County of Frontenac shows adequate respect for aging citizens? Yes No

17. Do you have any suggestions for improvement regarding social participation, either in general or in specific locations?

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Section 7 – Civic Participation and Employment Please indicate your opinion on each of the following statements.

18. In my opinion… Agree

Undecided / Unsure

Disagree

A range of flexible options for older volunteers are available in the County, with training, recognition, guidance and compensation for personal costs. The qualities of older employees are well-promoted in the County. There are a range of paid job opportunities for older citizens in the County. Workplaces in the County are adapted to meet the needs of disabled people. Self-employment options for seniors are promoted and supported. Training in post-retirement options is provided for older workers. Decision-making bodies in public, private and voluntary sectors encourage and facilitate the membership of seniors.

19. Do you have any suggestions for improvement regarding civic participation and employment, either general or specific?

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Section 8 – Communication and Information Please indicate your opinion on each of the following statements.

20. In my opinion… Agree

Undecided / Unsure

Disagree

The County offers a basic, effective communication system that reaches community residents of all ages. Regular and widespread distribution of information is assured and a coordinated, centralized access is provided. Printed information in the County – including official forms and text on visual displays – is easy to read and understand (e.g. large print, clear language). Public telephone answering services in the County give instructions slowly and clearly and tell callers how to repeat the message at any time. There is wide public access to computers and the Internet, at no or minimal charge, in the County’s public places (for example: government offices, community centres and libraries).

21. Do you have any suggestions for improvement regarding communication and information, either general or specific?

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AGENDA ITEM #b)

County of Frontenac Age-Friendly Community Dimensions Community Survey

22. How do you prefer to obtain information? Check all that apply. In person Telephone Newspaper Printed material (e.g. bulletins, flyers) Television Radio Internet Other (please specify)

23. If you use the Internet, what Internet sites do you frequently visit to obtain information about local news, events, medical and other services?

Page 11 of 13

2017-017 Planning and Economic Development County of Fronten…

Page 155 of 385

AGENDA ITEM #b)

County of Frontenac Age-Friendly Community Dimensions Community Survey

Section 9 – Community and Health Services Please indicate your opinion on each of the following statements.

24. In my opinion… Agree

Undecided / Unsure

Disagree

An adequate range of health and community support services is offered in the County. Services in the County are situated together and are accessible. The health care services that are provided in the County meet the needs of seniors (e.g. hospital, physicians, eye care). Community services to ensure adequate food and promote food security for all residents are available and accessible. Health and social services in the County are conveniently located and accessible by all means of transport. Residential care facilities and designated seniors’ housing are located close to services in the County and the rest of the community. Health and community service facilities are safely constructed and fully accessible. Clear and accessible information is provided about health and social services for seniors. All staff are respectful, helpful and trained to serve seniors. Economic barriers impeding access to health and community support services are minimized. Voluntary services by people of all ages are encouraged and supported. Support is available to assist with travelling out of town for medical services. Emergency planning in the County takes into account the vulnerabilities and capacities of seniors.

25. Do you have any suggestions for improvement regarding community and health services, either general or specific?

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AGENDA ITEM #b)

County of Frontenac Age-Friendly Community Dimensions Community Survey

Section 10 – Other Comments 26. Do you have any other comments or suggestions about the County becoming a more age-friendly community?

Privacy Notice: Under the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA), personal information included in a submission to the County of Frontenac will not be disclosed to any third parties without having obtained the prior consent of the person to whom the information pertains, except when MFIPPA permits disclosure or other applicable law requires that the County disclose the personal information. Thank you for helping us make the County of Frontenac a more age-friendly community!

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2017-017 Planning and Economic Development County of Fronten…

Page 157 of 385

AGENDA ITEM #b) County of Frontenac - Age-Friendly Community Dimensions - Community Survey

Q1 What is your gender? Answered: 70

Skipped: 0

Female

Male

Prefer not to answer

0%

10%

20%

30%

40%

Answer Choices

50%

60%

70%

80%

90%

100%

Responses

Female

71.43%

50

Male

28.57%

20

Prefer not to answer

0.00%

0

Total

70

1 / 34

2017-017 Planning and Economic Development County of Fronten…

Page 158 of 385

AGENDA ITEM #b) County of Frontenac - Age-Friendly Community Dimensions - Community Survey

Q2 Which of the following best describes your age group? Answered: 70

Skipped: 0

49 or younger

50-59

60-69

70-79

80-89

90-99

100 or older

0%

10%

20%

30%

40%

Answer Choices

50%

60%

70%

80%

90%

100%

Responses

49 or younger

21.43%

15

50-59

12.86%

9

60-69

31.43%

22

70-79

27.14%

19

80-89

7.14%

5

90-99

0.00%

0

100 or older

0.00%

0

Total

70

2 / 34

2017-017 Planning and Economic Development County of Fronten…

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AGENDA ITEM #b) County of Frontenac - Age-Friendly Community Dimensions - Community Survey

Q3 What community do you live in? Answered: 70

Skipped: 0

Frontenac Islands…

Battersea

Inverary

Sydenham

Harrowsmith

Verona

Parham

Tichborne

Sharbot Lake

Arden

Plevna

Ompah

Other area of the County Outside the County

Unsure

0%

10%

20%

30%

40%

Answer Choices

50%

60%

70%

80%

90%

100%

Responses

Frontenac Islands (including Marysville)

0.00%

0

Battersea

2.86%

2

Inverary

5.71%

4

3 / 34

2017-017 Planning and Economic Development County of Fronten…

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AGENDA ITEM #b) County of Frontenac - Age-Friendly Community Dimensions - Community Survey Sydenham

17.14%

12

Harrowsmith

1.43%

1

Verona

5.71%

4

Parham

2.86%

2

Tichborne

0.00%

0

Sharbot Lake

22.86%

16

Arden

5.71%

4

Plevna

12.86%

9

Ompah

4.29%

3

Other area of the County

8.57%

6

Outside the County

10.00%

7

Unsure

0.00%

0

Total

70

4 / 34

2017-017 Planning and Economic Development County of Fronten…

Page 161 of 385

AGENDA ITEM #b) County of Frontenac - Age-Friendly Community Dimensions - Community Survey

Q4 Please check all that describe your current housing situation: Answered: 70

Skipped: 0

I rent my home

I own my home

I live in a retirement home

I share a home with my…

I have no fixed address

Other (please specify)

0%

10%

20%

30%

40%

50%

60%

70%

Answer Choices

80%

90%

100%

Responses

I rent my home

7.14%

5

I own my home

84.29%

59

I live in a retirement home

0.00%

0

I share a home with my extended family or my friends

10.00%

7

I have no fixed address

0.00%

0

Other (please specify)

5.71%

4

Total Respondents: 70

Other (please specify)

Date

1

I have a bungalow attached to my daughter/son-in-law and grandchildren (3). Wonderful arrangement.

11/22/2016 11:18 AM

2

Father lives with me/spouse

11/22/2016 11:02 AM

3

Own, operate and live at Sharbot Lake Retirement and Retreat

11/21/2016 4:10 PM

4

Hobby farm

11/21/2016 3:51 PM

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2017-017 Planning and Economic Development County of Fronten…

Page 162 of 385

AGENDA ITEM #b) County of Frontenac - Age-Friendly Community Dimensions - Community Survey

Q5 What is your current employment status? Answered: 70

Skipped: 0

I am employed in a full-ti…

I am employed in a part-ti…

I am searching for employment

I am retired

I am unable to work for…

0%

10%

20%

30%

40%

Answer Choices

50%

60%

70%

80%

90%

100%

Responses

I am employed in a full-time occupation

31.43%

22

I am employed in a part-time occupation

7.14%

5

I am searching for employment

0.00%

0

I am retired

60.00%

42

I am unable to work for medical reasons

1.43%

1

Total

70

6 / 34

2017-017 Planning and Economic Development County of Fronten…

Page 163 of 385

AGENDA ITEM #b) County of Frontenac - Age-Friendly Community Dimensions - Community Survey

Q6 How often do you generally volunteer? Answered: 69

Skipped: 1

Once a week

Once a month

Once a year

I do not volunteer

0%

10%

20%

30%

40%

Answer Choices

50%

60%

70%

80%

90%

100%

Responses

Once a week

31.88%

22

Once a month

20.29%

14

Once a year

21.74%

15

I do not volunteer

26.09%

18

Total

69

7 / 34

2017-017 Planning and Economic Development County of Fronten…

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AGENDA ITEM #b) County of Frontenac - Age-Friendly Community Dimensions - Community Survey

Q7 In my opinion… Answered: 63

Skipped: 7

8 / 34

2017-017 Planning and Economic Development County of Fronten…

Page 165 of 385

AGENDA ITEM #b) County of Frontenac - Age-Friendly Community Dimensions - Community Survey Public areas in the Count… I feel safe walking in t… Green spaces and outdoor… Outdoor trails/pathw… Sidewalks are well-maintai… Sidewalks have non-slip… Sidewalks are wide enough … Sidewalks have dropped curb… There are enough marke… Pedestrian crossings in… Drivers give way to… When present, cycle paths … Outdoor safety is promoted … Special customer… Buildings are well-signed… Buildings have automatic do… Buildings have sufficient… Public washrooms… 0

1

2

3

4

5

6

7

Agree

8

Undecided / Unsure

9

10

Disagree

Total

9 / 34

2017-017 Planning and Economic Development County of Fronten…

Page 166 of 385

Weighted Average

AGENDA ITEM #b) County of Frontenac - Age-Friendly Community Dimensions - Community Survey Public areas in the County are clean and pleasant.

74.19%

25.81%

0.00%

46

16

0

62.30%

31.15%

6.56%

38

19

4

35.48%

40.32%

24.19%

22

25

15

63.49%

34.92%

1.59%

40

22

1

38.10%

42.86%

19.05%

24

27

12

Sidewalks have non-slip surfaces.

11.48%

60.66%

27.87%

7

37

17

Sidewalks are wide enough for wheelchairs.

13.79%

60.34%

25.86%

8

35

15

Sidewalks have dropped curbs to road level.

27.42%

51.61%

20.97%

17

32

13

There are enough marked pedestrian crossings in the County.

18.33%

50.00%

31.67%

11

30

19

Pedestrian crossings in the County are safe for people with different levels and types of disability

16.39%

52.46%

31.15%

I feel safe walking in the County at night.

Green spaces and outdoor seating are sufficient in number, well-maintained and safe.

Outdoor trails/pathways are accessible and safe.

Sidewalks are well-maintained, free of obstructions and reserved for pedestrians.

(include nonslip markings, visual and audio cues and adequate crossing times). Drivers give way to pedestrians at intersections and pedestrian crossings.

When present, cycle paths are separate from sidewalk.

Outdoor safety is promoted by police patrols and community education.

Special customer service arrangements are provided, such as separate queues or service counters for older people. Buildings are well-signed outside and inside, with appropriately-sized letters on the signs and numbers on the addresses. Buildings have automatic doors for easy opening.

Buildings have sufficient seating, accessible elevators, ramps, railings and stairs, and non-slip floors.

Public washrooms outdoors and indoors are sufficient in number, clean, well-maintained and accessible.

62

1.26

61

1.44

62

1.89

63

1.38

63

1.81

61

2.16

58

2.12

62

1.94

60

2.13

61

2.15

60

1.92

59

1.97

60

1.85

59

2.25

61

1.72

63

1.75

10

32

19

38.33%

31.67%

30.00%

23

19

18

23.73%

55.93%

20.34%

14

33

12

38.33%

38.33%

23.33%

23

23

14

16.95%

40.68%

42.37%

10

24

25

47.54%

32.79%

19.67%

29

20

12

44.44%

36.51%

19.05%

28

23

12

32.20%

45.76%

22.03%

19

27

13

59

1.90

28.57% 18

34.92% 22

36.51% 23

63

2.08

10 / 34

2017-017 Planning and Economic Development County of Fronten…

Page 167 of 385

AGENDA ITEM #b) County of Frontenac - Age-Friendly Community Dimensions - Community Survey

Q8 Do you have any suggestions for improvement regarding outdoor spaces and buildings, either in general or in specific locations? Answered: 26

Skipped: 44

Responses

Date

1

• It would be nice if the beach would enforce a non-smoking policy as other outdoor spaces have done in Kingston. It is

11/29/2016 11:38 AM

so disappointing to see small children at the beach and adults smoking right around them. - Also, I can’t attend Canada Day festivities at the beach because of smoking 2

More handicapped parking spaces

11/29/2016 11:17 AM

3

Based on demographics of villages with the City - the Township should be assisted with the installation of safe

11/29/2016 10:58 AM

sidewalks so seniors can walk to get the mail, to the local shop and for daily, free exercise. Case in point - Parham Tichborne - Sharbot Lake 4

• Lots of money spent on speed limit signs but many don’t pay attention - not good use of $ - people will drive to road

11/29/2016 10:31 AM

conditions - Not good enforcement in Plevna (North Frontenac) - Ok to mark school zones but need to allow common sense 5

• Open washrooms in Sharbot Lake Beach during Open Season

11/29/2016 10:24 AM

6

Some areas of the county are well maintained, safe, other not so or less well maintained

11/29/2016 10:11 AM

7

More intense monitoring should be done to ensure safety to elder, especially seniors

11/29/2016 9:59 AM

8

Accessibility is beginning to be a consideration in the County. It needs to become a ‘given’ in every build and repair.

11/22/2016 1:54 PM

Getting read for seniors need to be a priority which will be helpful for the entire population 9

Yes - Improve the washrooms at the beach !

11/22/2016 1:48 PM

10

Elizabeth St. sidewalks in Sharbot Lake could be improved

11/22/2016 1:35 PM

11

Sharbot Lake - Sidewalks (wheelchair friendly) on all of Elizabeth Street and Garrett Street. - Improved parking,

11/22/2016 1:15 PM

especially in area of bank, post office and grocery store 12

Our sidewalks in Sharbot Lake are snow covered and often inaccessible in the winter

11/22/2016 12:25 PM

13

• Making outdoor washrooms made accessible - Ensuring that busy areas with businesses, services and other

11/22/2016 11:42 AM

infrastructure is have well maintained walkways 14

I do not live in County

11/22/2016 11:36 AM

15

Have washrooms available with appropriate signage. When I go to a village I do not know where washrooms are available (Unsure selection means “Where I live none of these things exist)

11/22/2016 11:21 AM

16

K+P Trail is lovely to walk on by needs seating spread out to offer a rest spot

11/22/2016 11:03 AM

17

• Have more seating down main street - More activities for seniors

11/22/2016 9:51 AM

18

Create more public spaces with lighting and seats

11/22/2016 9:20 AM

19

Rest stops along the trail would be great!

11/21/2016 4:35 PM

20

• Seating along trails - Public washroom facilities other than businesses and library - Sidewalks too narrow and traffic too close (truck mirrors a hazard)

11/21/2016 4:30 PM

21

Public washrooms are too far to walk

11/21/2016 4:25 PM

22

• More accessibility needed - Increase # of disable parking spots available

11/21/2016 4:04 PM

23

More accessible entrances, ramps, door operators, lifts and elevators

11/21/2016 3:56 PM

24

Great need for public washrooms, better street crossing safety, especially in darkness, especially crossing Rutledge Road, Road 38, etc. Fewer skidoos on sidewalks, please!

11/21/2016 2:15 PM

25

None

11/21/2016 1:46 PM

11 / 34

2017-017 Planning and Economic Development County of Fronten…

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AGENDA ITEM #b) County of Frontenac - Age-Friendly Community Dimensions - Community Survey 26

In Plevna there are few outdoor spaces and buildings so it’s difficult for me to comment.

11/15/2016 6:14 PM

12 / 34

2017-017 Planning and Economic Development County of Fronten…

Page 169 of 385

AGENDA ITEM #b) County of Frontenac - Age-Friendly Community Dimensions - Community Survey

Q9 In my opinion… Answered: 62

Skipped: 8

Transportation costs are… All areas of the County a… Specialized transportati… Complete and accessible… Taxis are accessible a… Roads in the County are… Roadways are free of… Traffic signs and… Parking and drop-off are… Priority parking and… There are a sufficient… 0

1

2

3

4

5

6

Agree Transportation costs are affordable.

7

8

Undecided / Unsure

9

10

Disagree

Total

Weighted Average

20.69% 12

43.10% 25

36.21% 21

58

2.16

6.67% 4

26.67% 16

66.67% 40

60

2.60

35.00% 21

50.00% 30

15.00% 9

60

1.80

Complete and accessible information is provided to users about routes, schedules and special needs facilities.

8.20% 5

65.57% 40

26.23% 16

61

2.18

Taxis are accessible and affordable, and drivers are courteous and helpful.

5.17% 3

44.83% 26

50.00% 29

58

2.45

56.45% 35

19.35% 12

24.19% 15

62

1.68

All areas of the County and its services are accessible by public transport.

Specialized transportation is available for disabled people.

Roads in the County are well-maintained.

13 / 34

2017-017 Planning and Economic Development County of Fronten…

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AGENDA ITEM #b) County of Frontenac - Age-Friendly Community Dimensions - Community Survey Roadways are free of obstructions that block drivers’ vision.

Traffic signs and intersections in my neighbourhood are visible and well-placed.

Parking and drop-off areas are safe, sufficient in number and conveniently located.

Priority parking and drop-off spots for people with special needs are available and respected in the County. There are a sufficient number of benches on County streets to sit on and take a break.

54.10%

22.95%

22.95%

33

14

14

68.85%

21.31%

9.84%

42

13

6

40.00%

38.33%

21.67%

24

23

13

38.71%

40.32%

20.97%

24

25

13

20.00%

36.67%

43.33%

12

22

26

61

1.69

61

1.41

60

1.82

62

1.82

60

2.23

14 / 34

2017-017 Planning and Economic Development County of Fronten…

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AGENDA ITEM #b) County of Frontenac - Age-Friendly Community Dimensions - Community Survey

Q10 Do you have any suggestions for improvement regarding transportation, either in general or in specific locations? Answered: 22

Skipped: 48

Responses

Date

1

No

11/29/2016 11:38 AM

2

• Develop transportation major city (Kingston) that is reliable and affordable and regular - Require stores etc to provide 2 or more handicapped parking space and police them

11/29/2016 11:18 AM

3

Walking villages should exist in every township - all villages should be walking villages!

11/29/2016 10:58 AM

4

• Lots of $ in gas tax that goes into Dark Sky and not back into roads - Roads better in North Frontenac that in

11/29/2016 10:33 AM

Central/South but still room for improvement - 60 ft right of way but only 30 ft cleared 5

More community drivers that get PAID

11/29/2016 10:25 AM

6

Although we have transportation from Rural Routes, other means of transportation in the northern part of the County are missing

11/29/2016 10:15 AM

7

We need a county master plan for transportation

11/22/2016 2:22 PM

8

Central Frontenac Roads could be matter maintained

11/22/2016 1:35 PM

9

We do not have public transportation in Sharbot Lake

11/22/2016 12:26 PM

10

There are very few transportation options in rural areas. The only one I’m aware of it is Frontenac Transportation. Having more affordable transportation would help promote social engagement and combat isolation

11/22/2016 11:43 AM

11

Disability transportation is not available for appointments. Washrooms are difficult to find.

11/22/2016 11:22 AM

12

Shuttle run - bus twice weekly to city

11/22/2016 11:04 AM

13

Bus to Kingston twice weekly

11/22/2016 9:51 AM

14

More visible handicap parking

11/21/2016 4:36 PM

15

• Need public (or private) transportation at least along Highway 38, Sydenham Road & Division

11/21/2016 4:30 PM

16

• Specialized transportation is expensive does not include access bus. Not affordable. - Get the access bus out here. Local taxi service with a flat fee of 20.00 to the City.

11/21/2016 4:26 PM

17

More accessible transportation, public or private

11/21/2016 3:57 PM

18

Need a bus service, at least once a week, down 38, over to Sydenham, in to Kingston

11/21/2016 2:21 PM

19

As the population ages, there should be an increase in the number of parking space that are reserved for those with permits to use those parking spaces.

11/21/2016 1:57 PM

20

none

11/21/2016 1:46 PM

21

Nice to see a disability parking spot in front of drug store. I am not disabled, however, can appreciated this for those

11/21/2016 1:34 PM

who are 22

There is none where I live.

11/15/2016 6:16 PM

15 / 34

2017-017 Planning and Economic Development County of Fronten…

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AGENDA ITEM #b) County of Frontenac - Age-Friendly Community Dimensions - Community Survey

Q11 In my opinion… Answered: 62

Skipped: 8

A range of appropriate … Sufficient and affordable h… Home modification… Affordable support is… Affordable long-term ca… Public and commercial… Sufficient and affordable… 0

1

2

3

4

5

6

7

8

9

10

Agree

Undecided / Unsure

Disagree

Total

Weighted Average

A range of appropriate and affordable housing options (for sale and for rent) is available and includes apartments, independent living, smaller condominiums and family homes.

11.67% 7

40.00% 24

48.33% 29

60

2.37

Sufficient and affordable home maintenance and support services are available.

18.33% 11

51.67% 31

30.00% 18

60

2.12

Home modification options and supplies are available and affordable, and providers understand the needs of seniors.

19.35% 12

59.68% 37

20.97% 13

62

2.02

Affordable support is available to enable seniors to remain at home.

27.59%

51.72%

20.69%

16

30

12

58

1.93

25.81%

38.71%

35.48%

16

24

22

62

2.10

6.56%

72.13%

21.31%

4

44

13

61

2.15

11.29%

50.00%

38.71%

7

31

24

62

2.27

Affordable long-term care, retirement home and assisted living options are available that prevent the separation of families and the need to move out of the community. Public and commercial rental housing is clean, well-maintained and safe.

Sufficient and affordable housing for frail and disabled older people, with appropriate services, is provided locally.

16 / 34

2017-017 Planning and Economic Development County of Fronten…

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AGENDA ITEM #b) County of Frontenac - Age-Friendly Community Dimensions - Community Survey

Q12 Do you have any suggestions for improvement regarding housing, either in general or in specific locations? Answered: 20

Skipped: 50

Responses

Date

1

no

11/29/2016 11:39 AM

2

• Move co-ops for seniors on sliding scale for rent

11/29/2016 11:19 AM

3

County should implement affordable senior living at both retirement and Long Term Care levels, never more than 15 min from the villages of the County. Who, after living 80 years in Arden, wants to move to Kingston?! And go into a

11/29/2016 11:00 AM

come (retirement or LTC) to boot! Not likely. 4

• We badly need something at $500 or less rent (many only have $1000/month) - Not too large so can be heated in

11/29/2016 10:37 AM

winter - toilet/sink, cot, microwave, table - Lots of support services there but many not be affordable - Grocery store in area replaced mom+pop store but has failed several times and is struggling (high taxes, rent, heat costs) - imbalance between toiletries budget and other costs of home 5

Housing rent too expensive for Seniors

11/29/2016 10:25 AM

6

Safe, affordable housing for services is not readily available in the northern/central part of the County. We are off the “radar” as far as housing is concerned. The same goes for retirement/nursing homes - the (Fairmont) County home is

11/29/2016 10:18 AM

not available for us in Central/Northern Frontenac - usually used by Kingston and South Frontenac people 7

Although there is housing available it does not ensure that it is as affordable as it should be. Support to keep

11/29/2016 10:00 AM

individuals in their home is improving but still is not enough 8

Affordable housing is not available in this community for seniors and those with disabilities

11/22/2016 2:23 PM

9

We need more of any or all types of senior living - from retirement to LTC. Too many people need to leave the community they have always lived in.

11/22/2016 1:16 PM

10

We lack senior housing

11/22/2016 12:26 PM

11

Not well informed what is available in Frontenac. I would guess that not enough is available for students, singles and seniors!!! at a reasonable cost.

11/22/2016 11:23 AM

12

Verona needs a seniors assisted living facility

11/22/2016 11:04 AM

13

Build seniors housing

11/22/2016 9:52 AM

14

A public listing of available rentals would be helpful.

11/21/2016 4:36 PM

15

• Some great public and private housing but is it enough?

11/21/2016 4:31 PM

16

• Need more housing - No housing for young families to rent - Too long wait lists for housing

11/21/2016 4:26 PM

17

• More affordable/accessible housing - More promotion of available options to keep seniors at their own home

11/21/2016 3:57 PM

18

• Need long-term care in more of the local villages - More affordable, accessible housing!

11/21/2016 2:22 PM

19

As the population ages, more appropriate and affordable housing of all types should be built or older buildings (like unused schools and churches) should be renovated to accommodate seniors who are forced to move out of their larger

11/21/2016 1:58 PM

homes. 20

none

11/21/2016 1:46 PM

17 / 34

2017-017 Planning and Economic Development County of Fronten…

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AGENDA ITEM #b) County of Frontenac - Age-Friendly Community Dimensions - Community Survey

Q13 In my opinion… Answered: 61

Skipped: 9

Venues for events and… Events in the County are h… Activities and events that … Activities and attractions… Good information… A wide variety of activitie… Gatherings including… 0

0.2

0.4

0.6

0.8

1

1.2

1.4

1.6

1.8

2

Agree

Undecided / Unsure

Disagree

65.00%

26.67%

8.33%

39

16

5

63.93%

31.15%

4.92%

39

19

3

68.85%

29.51%

1.64%

42

18

1

73.33%

23.33%

3.33%

44

14

Good information about activities and events is provided, including details about accessibility of facilities and transportation options for seniors.

40.00% 24

A wide variety of activities are offered in the County to appeal to a diverse population of seniors.

Venues for events and activities are conveniently located, accessible, and well-lit.

Events in the County are held at times convenient for seniors.

Activities and events that are offered in the County can be attended alone or with a companion.

Activities and attractions that are offered in the County are affordable.

Gatherings including seniors are held in various spots within the County, such as recreation centres, schools, libraries, community centres and parks.

Total

Weighted Average

60

1.43

61

1.41

61

1.33

2

60

1.30

51.67% 31

8.33% 5

60

1.68

53.33% 32

31.67% 19

15.00% 9

60

1.62

73.33% 44

25.00% 15

1.67% 1

60

1.28

18 / 34

2017-017 Planning and Economic Development County of Fronten…

Page 175 of 385

AGENDA ITEM #b) County of Frontenac - Age-Friendly Community Dimensions - Community Survey

Q14 Do you have any suggestions for improvement regarding social participation, either in general or in specific locations? Answered: 11

Skipped: 59

Responses

Date

1

When was the last County run seniors event in Parham? Arden? Mountain Grove? Godfrey? Sydenham and Verona are not the only population cores. The 38 corridor is under serviced.

11/29/2016 11:01 AM

2

• Dinners more than $10 not affordable - Not all info is available - not everyone has internet access - needs to be in paper

11/29/2016 10:37 AM

3

Indoor swimming pool at Highschool

11/29/2016 10:26 AM

4

If the activities are available, it is not often easy for those who do not drive to attend

11/29/2016 10:01 AM

5

Yes! Well done!

11/22/2016 1:50 PM

6

The Sharbot Lake area is very well resourced in this regard.

11/22/2016 11:43 AM

7

• Events is the County for seniors should be held in the day time - The few events I have attended have been in

11/22/2016 11:24 AM

facilities appropriately supplied with washrooms and accessible. 8

• Have more wellness clinics - They should attend all rural events

11/22/2016 9:53 AM

9

South Frontenac Community Services when contacted by phone to get information about this SALT expo knew nothing about it. The reception knew nothing and passed to another staff who knew nothing. Need better

11/21/2016 4:26 PM

communication. 10

none

11/21/2016 1:46 PM

11

I’d like to have workout classes available in Plevna.

11/15/2016 6:18 PM

19 / 34

2017-017 Planning and Economic Development County of Fronten…

Page 176 of 385

AGENDA ITEM #b) County of Frontenac - Age-Friendly Community Dimensions - Community Survey

Q15 In my opinion… Answered: 60

Skipped: 10

Seniors in the County are… Community-wide settings,… Seniors are specifically… Schools provide… Seniors are recognized b… Isolated seniors are… Seniors who are less… There is consistent… 0

1

2

3

4

5

6

7

8

9

10

Agree

Undecided / Unsure

Disagree

Total

Weighted Average

Seniors in the County are regularly consulted by public, voluntary and commercial services on how to serve them better.

26.67% 16

50.00% 30

23.33% 14

60

1.97

Community-wide settings, activities and events attract all generations by accommodating age-

38.33%

55.00%

6.67% 60

1.68

58

1.60

60

2.03

60

1.55

60

2.12

60

1.98

59

2.12

specific needs and preferences.

23

33

4

Seniors are specifically included in community activities for “families”.

48.28%

43.10%

8.62%

28

25

5

Schools provide opportunities to learn about ageing and older people, and involve seniors in school

18.33%

60.00%

21.67%

11

36

13

53.33%

38.33%

8.33%

32

23

5

8.33%

71.67%

20.00%

5

43

12

21.67%

58.33%

20.00%

13

35

12

13.56%

61.02%

25.42%

8

36

15

activities (for example: school reading programs, children spending time with seniors). Seniors are recognized by the community for their past as well as their present contributions.

Isolated seniors are contacted, visited or taken to activities in the County.

Seniors who are less well-off have good access to public, voluntary and private services.

There is consistent outreach to include people at risk of social isolation.

20 / 34

2017-017 Planning and Economic Development County of Fronten…

Page 177 of 385

AGENDA ITEM #b) County of Frontenac - Age-Friendly Community Dimensions - Community Survey

Q16 Do you feel that the community in the County of Frontenac shows adequate respect for aging citizens? Answered: 50

Skipped: 20

Yes

No

0%

10%

20%

30%

40%

Answer Choices

50%

60%

70%

80%

90%

100%

Responses

Yes

78.00%

39

No

22.00%

11

Total

50

21 / 34

2017-017 Planning and Economic Development County of Fronten…

Page 178 of 385

AGENDA ITEM #b) County of Frontenac - Age-Friendly Community Dimensions - Community Survey

Q17 Do you have any suggestions for improvement regarding respect and social inclusion, either general or specific? Answered: 17

Skipped: 53

Responses

Date

1

Answer to 16. was “Possibly”

11/29/2016 11:21 AM

2

• Free transportation to all County events (Cox bus lines of adaptive vehicles) with pick-up ports at all villages - Daily

11/29/2016 11:03 AM

trip to KGH/HDH funded by the County 3

• Losing young people because no work to keep them in the area - Not a need to recognize people as much as we do

11/29/2016 10:39 AM

• Outreach improving - eventually first responders will make a big difference - Fire department branch first of scene and CPR trained - moving towards having paramedics visit older people 4

No

11/29/2016 10:26 AM

5

Central Frontenac - Northern Frontenac - Community Services, provides great programs for Seniors

11/29/2016 10:19 AM

6

• Respect yes, but planning and accommodation no - Have seniors programs and dinner, but they are not multigenerational

11/22/2016 2:25 PM

7

I think Fron. Cty. does an excellent job!

11/22/2016 1:50 PM

8

Isolation is a problem, particularly as it relates to transportation

11/22/2016 11:44 AM

9

Need to know/promote services available outside the County especially if not available in the County

11/22/2016 11:37 AM

10

• Never heard of any school opportunities to learn about ageing and older people, and involving seniors in school activities - Today is a good day - event for seniors!

11/22/2016 11:26 AM

11

An access phone # that they can call and County will make sure they get to events, or are informed of events

11/22/2016 11:05 AM

12

More events for seniors in Verona and Harrowsmith

11/22/2016 9:54 AM

13

• There is no outreach - Go door to door - People with mobility and medical conditions don’t venture out much Nothing for kids or teens

11/21/2016 4:26 PM

14

All communities can improve all around

11/21/2016 4:05 PM

15

Communication is an ongoing problem - Frontenac News (out of Sharbot Lake) is a good source - but is not regularly

11/21/2016 2:24 PM

available in Storington 16

none

11/21/2016 1:47 PM

17

I help out with the Grace Food Bank Garden and so am aware that the challenge North students have the opportunity

11/21/2016 1:40 PM

to work with the seniors. Interestingly they all vie for the opportunity to work with the seniors. I feel all children in the school system should have the opportunity to connect with seniors and benefit from their knowledge and experience.

22 / 34

2017-017 Planning and Economic Development County of Fronten…

Page 179 of 385

AGENDA ITEM #b) County of Frontenac - Age-Friendly Community Dimensions - Community Survey

Q18 In my opinion… Answered: 61

Skipped: 9

A range of flexible… The qualities of older… There are a range of pai… Workplaces in the County a… Self-employment options for… Training in post-retirem… Decision-making bodies in… 0

1

2

3

4

A range of flexible options for older volunteers are available in the County, with training, recognition, guidance and compensation for personal costs. The qualities of older employees are well-promoted in the County.

There are a range of paid job opportunities for older citizens in the County.

Workplaces in the County are adapted to meet the needs of disabled people.

Self-employment options for seniors are promoted and supported.

Training in post-retirement options is provided for older workers.

Decision-making bodies in public, private and voluntary sectors encourage and facilitate the membership of seniors.

5

6

7

8

9

10

Agree

Undecided / Unsure

Disagree

Total

Weighted Average

30.00%

56.67%

13.33%

18

34

8

18.33%

51.67%

30.00%

60

1.83

11

31

18

60

2.12

3.33% 2

56.67% 34

40.00% 24

60

2.37

19.67% 12

67.21% 41

13.11% 8

61

1.93

8.33% 5

66.67% 40

25.00% 15

60

2.17

18.03% 11

57.38% 35

24.59% 15

61

2.07

27.87% 17

55.74% 34

16.39% 10

61

1.89

23 / 34

2017-017 Planning and Economic Development County of Fronten…

Page 180 of 385

AGENDA ITEM #b) County of Frontenac - Age-Friendly Community Dimensions - Community Survey

Q19 Do you have any suggestions for improvement regarding civic participation and employment, either general or specific? Answered: 8

Skipped: 62

Responses

Date

1

• Long-term jobs fallen off, so people wither need to retrain or can’t work - No shortage of work, but what is there

11/29/2016 10:40 AM

doesn’t pay enough to cover costs 2

Education regarding the knowledge skills and need to participate will help more senior participation

11/29/2016 10:02 AM

3

Again, it should be a featured part of an overall seniors master plan

11/22/2016 2:26 PM

4

There is a lot of opportunity for community involvement. I think increasing accessibility of environment would promote

11/22/2016 11:48 AM

involvement even more 5

?

11/22/2016 11:35 AM

6

First of all there has to be appropriate communication publishing information to provide awareness

11/22/2016 11:26 AM

7

There are no jobs in this small community

11/21/2016 4:26 PM

8

None

11/21/2016 1:47 PM

24 / 34

2017-017 Planning and Economic Development County of Fronten…

Page 181 of 385

AGENDA ITEM #b) County of Frontenac - Age-Friendly Community Dimensions - Community Survey

Q20 In my opinion… Answered: 60

Skipped: 10

The County offers a bas…

Regular and widespread…

Printed information …

Public telephone…

There is wide public acces…

0

0.2

0.4

0.6

0.8

1

1.2

1.4

1.6

1.8

2

Agree

Undecided / Unsure

Disagree

Total

Weighted Average

The County offers a basic, effective communication system that reaches community residents of all ages.

37.29% 22

38.98% 23

23.73% 14

59

1.86

Regular and widespread distribution of information is assured and a coordinated, centralized access is provided.

33.90% 20

47.46% 28

18.64% 11

59

1.85

Printed information in the County – including official forms and text on visual displays – is easy to read and understand (e.g. large print, clear language).

43.86% 25

47.37% 27

8.77% 5

57

1.65

Public telephone answering services in the County give instructions slowly and clearly and tell callers how to repeat the message at any time.

28.81% 17

55.93% 33

15.25% 9

59

1.86

There is wide public access to computers and the Internet, at no or minimal charge, in the County’s public places (for example: government offices, community centres and libraries).

48.33% 29

41.67% 25

10.00% 6

60

1.62

25 / 34

2017-017 Planning and Economic Development County of Fronten…

Page 182 of 385

AGENDA ITEM #b) County of Frontenac - Age-Friendly Community Dimensions - Community Survey

Q21 Do you have any suggestions for improvement regarding communication and information, either general or specific? Answered: 11

Skipped: 59

Responses

Date

1

Computer access? In Godfrey? In Parham - only 6 hrs/wk at Library; ditto in Sharbot Lake (unless you count the St

11/29/2016 11:05 AM

Lawrence College office in Sharbot Lake). Only Library access to computers at Mountain Grove and Arden. North in Tichborne. What about Battersea? Elginburg? 2

• Many seniors don’t have internet access (knowledge and cost) - depend of newspaper for info. - FD communication

11/29/2016 10:43 AM

budget ($3M) is more than what is lost in fines - doesn’t make sense - Info likely available at Township office shouldn’t do more communications because costs will go up - Sit on hold for too long when calling Hydro 3

Better computers; WIFI accessibility

11/29/2016 10:23 AM

4

In smaller rural areas those who may need this communication info are hampered because there is no way for them to

11/29/2016 10:03 AM

get there. 5

The local newspaper does an excellent job

11/22/2016 1:51 PM

6

Many people had to idea that out of County services were available in the County. Staff need to be knowledgeable and pro-active in ensuring the residents have need met even if it is an “outside of the County” service

11/22/2016 11:38 AM

7

?

11/22/2016 11:35 AM

8

• I look at the Grace Community Centre website all the time - congratulation. - I do not get a lot of info or guidance

11/22/2016 11:28 AM

from South Frontenac website 9

• Computer café, and lessons (free) - Information phone # for all seniors events

11/22/2016 11:07 AM

10

Need public phones again. Most seniors don’t have cell phones. Phone booths gone. Need access to phones in buildings.

11/21/2016 4:26 PM

11

None

11/21/2016 1:49 PM

26 / 34

2017-017 Planning and Economic Development County of Fronten…

Page 183 of 385

AGENDA ITEM #b) County of Frontenac - Age-Friendly Community Dimensions - Community Survey

Q22 How do you prefer to obtain information? Check all that apply. Answered: 61

Skipped: 9

In person

Telephone

Newspaper

Printed material (e….

Television

Radio

Internet

Other (please specify) 0%

10%

20%

30%

40%

Answer Choices

50%

60%

70%

80%

90%

100%

Responses

In person

34.43%

21

Telephone

32.79%

20

Newspaper

54.10%

33

Printed material (e.g., bulletins, flyers)

62.30%

38

Television

19.67%

12

Radio

21.31%

13

Internet

63.93%

39

Other (please specify)

8.20%

5

Total Respondents: 61

Other (please specify)

Date

1

Word of mouth

11/29/2016 10:43 AM

2

Email

11/22/2016 11:07 AM

3

Flyer

11/21/2016 4:32 PM

4

Door to door

11/21/2016 4:26 PM

27 / 34

2017-017 Planning and Economic Development County of Fronten…

Page 184 of 385

AGENDA ITEM #b) County of Frontenac - Age-Friendly Community Dimensions - Community Survey 5

Mail

11/21/2016 2:24 PM

28 / 34

2017-017 Planning and Economic Development County of Fronten…

Page 185 of 385

AGENDA ITEM #b) County of Frontenac - Age-Friendly Community Dimensions - Community Survey

Q23 If you use the Internet, what Internet sites do you frequently visit to obtain information about local news, events, medical and other services? Answered: 35

Skipped: 35

Responses

Date

1

CKWS CTV CNN Front News (All on Facebook)

11/29/2016 11:48 AM

2

• Facebook - Twitter

11/29/2016 11:42 AM

3

• Sharbot Lake Family Health team - What’s Happening Central Frontenac - Sharbot Lake Property Owners Assoc. -

11/29/2016 11:40 AM

Township of Central Frontenac 4

• Whig standard site - Facebook - What’s happening SF, CF,NF, etc

11/29/2016 11:05 AM

5

Google.com CTV.ca CNN.com

11/29/2016 10:48 AM

6

• As much bad as good online - too many laws that might help one person but harm someone else - Concern about online voting - Security and people knowing how you voted - Won’t vote online

11/29/2016 10:43 AM

7

No

11/29/2016 10:26 AM

8

Local Library

11/29/2016 10:23 AM

9

Township website, newspaper, web pages

11/29/2016 10:03 AM

10

County and township websites - google - local Verona site

11/22/2016 2:28 PM

11

I don’t

11/22/2016 1:51 PM

12

MSN Google

11/22/2016 1:33 PM

13

• Local news - Facebook

11/22/2016 1:12 PM

14

• Cbc.ca - Township website -NFCS website

11/22/2016 11:49 AM

15

South Frontenac Twp. Grace Community Centre

11/22/2016 11:28 AM

16

Napanee Weekly event e-mail

11/22/2016 11:15 AM

17

Google/ V.C.A site

11/22/2016 11:07 AM

18

yes

11/22/2016 9:54 AM

19

South Frontenac website

11/22/2016 9:45 AM

20

Whig Standard South Frontenac Calling (?) an agency

11/22/2016 9:36 AM

21

Google

11/22/2016 9:09 AM

22

• Kingston Station 4 - CKWS - Frontenac News - Facebook

11/21/2016 4:37 PM

23

Don’t know any except Google

11/21/2016 4:32 PM

24

Google.com

11/21/2016 4:26 PM

25

CTV, local news, local newspapers

11/21/2016 4:06 PM

26

South Frontenac Township website

11/21/2016 3:58 PM

27

Breaking News

11/21/2016 3:53 PM

28

Township, County website Frontenac News website

11/21/2016 2:24 PM

29

Google

11/21/2016 2:09 PM

30

• Community’s Facebook messages - Emails from community administration - Community’s website

11/21/2016 1:59 PM

31

Google, etc.

11/21/2016 1:49 PM

29 / 34

2017-017 Planning and Economic Development County of Fronten…

Page 186 of 385

AGENDA ITEM #b) County of Frontenac - Age-Friendly Community Dimensions - Community Survey 32

South Frontenac Community and Social Services South Frontenac Township and municipal website

11/21/2016 1:41 PM

33

Facebook

11/16/2016 7:08 PM

34

North Frontenac township.

11/15/2016 6:21 PM

35

Ssee comments st end of survey.

11/15/2016 12:32 PM

30 / 34

2017-017 Planning and Economic Development County of Fronten…

Page 187 of 385

AGENDA ITEM #b) County of Frontenac - Age-Friendly Community Dimensions - Community Survey

Q24 In my opinion… Answered: 59

Skipped: 11

An adequate range of hea… Services in the County a… The health care service… Community services to… Health and social servi… Residential care facilit… Health and community… Clear and accessible… All staff are respectful,… Economic barriers… Voluntary services by… Support is available to… Emergency planning in … 0

0.2

0.4

0.6

0.8

1

1.2

1.4

Agree An adequate range of health and community support services is offered in the County.

1.6

1.8

Undecided / Unsure

2

Disagree

Total

Weighted Average

53.45%

34.48%

12.07%

31

20

7

58

1.59

Services in the County are situated together and are accessible.

25.00% 14

53.57% 30

21.43% 12

56

1.96

The health care services that are provided in the County meet the needs of seniors (e.g. hospital,

44.83%

29.31%

25.86%

physicians, eye care). Community services to ensure adequate food and promote food security for all residents are available and accessible.

26

17

15

58

1.81

44.07% 26

44.07% 26

11.86% 7

59

1.68

31 / 34

2017-017 Planning and Economic Development County of Fronten…

Page 188 of 385

AGENDA ITEM #b) County of Frontenac - Age-Friendly Community Dimensions - Community Survey Health and social services in the County are conveniently located and accessible by all means of transport.

48.28% 28

36.21% 21

15.52% 9

Residential care facilities and designated seniors’ housing are located close to services in the

29.82%

45.61%

24.56%

17

26

56.90% 33

58

1.67

14

57

1.95

41.38% 24

1.72% 1

58

1.45

44.83%

46.55%

8.62%

26

27

5

58

1.64

All staff are respectful, helpful and trained to serve seniors.

70.18% 40

28.07% 16

1.75% 1

57

1.32

Economic barriers impeding access to health and community support services are minimized.

35.71%

50.00%

14.29%

20

28

8

56

1.79

Voluntary services by people of all ages are encouraged and supported.

60.00%

40.00%

0.00%

33

22

0

55

1.40

Support is available to assist with travelling out of town for medical services.

51.72%

44.83%

3.45%

30

26

2

58

1.52

Emergency planning in the County takes into account the vulnerabilities and capacities of

24.07%

72.22%

3.70%

13

39

2

54

1.80

County and the rest of the community. Health and community service facilities are safely constructed and fully accessible.

Clear and accessible information is provided about health and social services for seniors.

seniors.

32 / 34

2017-017 Planning and Economic Development County of Fronten…

Page 189 of 385

AGENDA ITEM #b) County of Frontenac - Age-Friendly Community Dimensions - Community Survey

Q25 Do you have any suggestions for improvement regarding community and health services, either general or specific? Answered: 11

Skipped: 59

Responses

Date

1

• Mowheels only available 2 days a week in Central Frontenac? What? Insufficient. - Frozen Meals to go? Fresh

11/29/2016 11:09 AM

produce delivery in winter? Com on - our seniors deserve better. - McMullen Maner residents were rescued by local churches during an emergency a few years ago - has any changes happened since then? 2

• Have Fairmont Home subsidized but County will not subsidize Northbrook - should do so - Demand for food services

11/29/2016 10:45 AM

increasing faster than availability 3

More fresh vegetables at Food Bank here

11/29/2016 10:27 AM

4

The County needs to be more involved in this respect of our rural lives

11/22/2016 2:29 PM

5

Previous comments apply to this as well

11/22/2016 11:38 AM

6

?

11/22/2016 11:35 AM

7

Have never received services from South Frontenac

11/22/2016 11:28 AM

8

A website designed for community health services

11/22/2016 11:08 AM

9

• Some staff are not warm and inviting - Support for travelling out of town for medical services is too expensive Volunteer firefights going door to door and supplying and installing smoke and carbon monoxide detectors for families

11/21/2016 4:27 PM

and seniors 10

Would be a bad idea for services in County to be all situated together - far too much distance All specialized and

11/21/2016 2:26 PM

emergency health care is centred in Kingston - a long trip from parts of the County 11

none

11/21/2016 1:49 PM

33 / 34

2017-017 Planning and Economic Development County of Fronten…

Page 190 of 385

AGENDA ITEM #b) County of Frontenac - Age-Friendly Community Dimensions - Community Survey

Q26 Do you have any other comments or suggestions about the County becoming a more age-friendly community? Answered: 18

Skipped: 52

Responses

Date

1

A long term care facility is necessary that fits the needs of lower income seniors within Central and North Frontenac

11/29/2016 11:49 AM

2

Unfortunately, I do not live in the County, however the Alzheimer Society provides services in the community and we

11/29/2016 11:46 AM

would welcome the opportunity to be involved in the Age friendly initiative 3

no

11/29/2016 11:40 AM

4

1. Recognize that the Frontenac News is the only paper many seniors need. 2. Recognize that country music stations

11/29/2016 11:12 AM

play all day in many seniors places - advertise were it will be seen/heard. 3. Build or make land available for the building and development of senior organizations: - LTC, Retirement Homes - Parks with walking trails safe for seniors

• Activity centres for rural seniors 4. Regularly scheduled transportation to Sharbot Lake Medical Center, Verona Medical Center, Sydenham Medical Center… including pharmacy visits. 5. Grocery services (delivery/pick-up and assistance) financially augmented by the County. 6. Seniors exercise programs (like NON programs) are essential keep these available and accessible to rural seniors. 5

Open a health food store in Sharbot Lake

11/29/2016 10:27 AM

6

The gap between senior’s services in the rural county is most evident when compared to the City of Kingston. Having

11/22/2016 2:31 PM

said that, the service sector is dedicated and committed to bridging the gap. The medical community is also dedicated to keeping seniors in their homes and providing dedicated services for the elderly. 7

I think I’m so lucky to have “landed” in Sharbot Lake - It’s a very supportive community with many support services.

11/22/2016 1:52 PM

8

I think making information available in multiple formats (print, web, phone) to people of various abilities (e.g. visually

11/22/2016 11:51 AM

impaired, hearing impaired, cognitively impaired, etc) as well as increasing outreach to people who are isolated would pave the way for more community engagement for seniors in the Sharbot Lake and North Frontenac area 9

?

11/22/2016 11:35 AM

10

• Seniors need more social activities e.g. card drop at the Grace Centre - Pot lucks for events

11/22/2016 11:33 AM

11

General Comment: This survey is not designed for people that do not use ‘senior’ facilities, require or use senior

11/22/2016 11:16 AM

services - either for themselves or other people. 12

• All agencies need to better community, and understand/know what is happening through the County - “link” some how together i.e. computer, email - monthly meetings

11/22/2016 11:09 AM

13

A larger awareness is needed in regards to the number of elderly living in the rural area

11/22/2016 10:04 AM

14

• Splash pad for children - Bridge club/painting/ping pong club for seniors - Dart league - Lawn Bowling - Create places

11/21/2016 4:27 PM

to go - Lots of empty land that can be filled 15

• More accessible, general info required - Community and medical support needs to increase - More affordable

11/21/2016 4:07 PM

housing options - More in home care/physical, medical services 16

none

11/21/2016 1:49 PM

17

I haven’t neede to use any services for seniors as yet.

11/15/2016 6:24 PM

18

I have been either negative or non-committal in my responses. I am a senior living on Buckshot Lake. I have never reached out for senior related help or activities, nor has anyone ever reached out to me. Fundamentally, due to

11/15/2016 12:41 PM

isolation, I travel 4 - 6,000 kilometres a year for medical attention (NOT an exaggeration). I have issues, cost and travel, re dental and eye care. I have issues with inconsistent road maintenance, especially on 506 and, more importantly, Buckshot Lake Road (even painting lines on side of roads would help). I feel I pay an exorbitant amount in taxes (north of $4,000 annually) and really get absolutely no return other than snow clearing (any even then, as a retiree I am required to clear the end of my driveway, while visiting my daughter in Toronto they endure driveway is scooped clear….we don’t get that courtesy and for a senior that’s terrible). Yes, we chose North Shore Road by choice but we don’t feel like part of a community, much of which may be our fault….but….

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2017-017 Planning and Economic Development County of Fronten…

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COUNTY OF FRONTENAC FEBRUARY 2017

AGE-FRIENDLY COMMUNITY ACTION PLAN

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Report 2017-018 Recommend Report to Council To:

Warden and Council Members of the County of Frontenac

From:

Kelly J. Pender, Chief Administrative Officer

Prepared by:

Marian VanBruinessen, Director of Corporate Services/Treasurer

Date of meeting:

February 15, 2017

Re:

Corporate Services – Finance – 2016 Howe Islander Petition for Subsidy

Recommendation Resolved That the Council of the County of Frontenac accept the Corporate Services – Finance - 2016 Frontenac-Howe Islander Ferry Petition for Subsidy report; And Further That Council authorize the Clerk to petition the Ministry of Transportation for $818,166.48. Background The operating agreement with the Ministry of Transportation (MTO) for the FrontenacHowe Islander Ferry came into effect in January 2004. The terms of the agreement require the County of Frontenac to prepare and deliver a statement reconciling the actual operating costs and revenues for each calendar year by February 15th of the following year. Comment The financial information forwarded to MTO is presented in Appendix A to this report. The contract with MTO authorizes the County to retain a reserve to which ticket and pass revenue over the 20% of expenditures can be allocated annually. The reserve balance cannot exceed 5% of the operating expenditures.

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Sustainability Implications The operation of the Frontenac-Howe Islander Ferry ensures the long term viability of the community on Howe Island. Financial Implications In accordance with the agreement, the Provincial subsidy totals $818,166 for 2016. This is calculated as 80% of the gross expenditure in 2016 of $1,022,708. Organizations, Departments and Individuals Consulted and/or Affected Marine Services Township of Frontenac Islands Ministry of Transportation

2017-018 Corporate Services – Finance 2016 Howe Islander Ferry Petition for Subsidy February 15, 2017

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Page 2 of 3

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Appendix A Operating Costs Salaries, Wages & Benefits Wages Benefits WSIB / EHT Materials & Supplies: Repairs/Maintenance Supplies Tickets Fuel Cables Services: Hydro Phone, Cell Phones Insurance Audit Fee Legal Costs Sundry, Health & Safety Machine Rental Mileage Lease Subtotal **

Eligible Expenditures

710,463.00 177,929.00 51,834.00 31,155.00 3,710.00 1,204.00

2,370.00 8,547.00 1,642.00 509.00 13,189.00 103.00 1,002,655.00

Administration costs **

20,053.10

Total Operating Costs **

1,022,708.10

80% of Eligible Operating Costs ** Revenues: Ferry Passes Ferry Fares Other Revenue Total Revenues **

818,166.48

114,790.00 96,873.26 211,663.26

20% of Operating Costs **

204,541.62

Revenues in excess of 20% of operating costs **

7,121.64

FERRY REVENUE RESERVE: To Revenue Reserve 2016 Balance in Reserve TOTAL FERRY RESERVE ** 5%OF OPERATING COSTS ** Ferry Revenue Reserve

7,121.64 19,507.56 26,629.20 51,135.41 26,629.20

2017-018 Corporate Services – Finance 2016 Howe Islander Ferry Petition for Subsidy February 15, 2017

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AGENDA ITEM #d)

Report 2017-019 Recommend Report to Council To:

Warden and Members of County Council

From:

Kelly Pender, Chief Administrative Officer

Prepared by:

Paul J. Charbonneau, Chief of Paramedic Services/Director of Emergency and Transportation Services

Date of meeting:

February 15, 2017

Re:

Emergency and Transportation Services – Kingston and Region Interoperability Safety and Security (KISS) Project

Recommendation Be It Resolved That the Council of the County of Frontenac accept the Emergency and Transportation Services – Kingston and Region Interoperability Safety and Security (KISS) Project report; And Further That the Council of the County of Frontenac authorize Warden Vandewal, ETS Council Liaison Natalie Nossal, CAO Kelly Pender and Chief Paul Charbonneau to engage Sophie Kiwala, MPP for Kingston and The Islands, Randy Hillier, MPP for Lanark-Frontenac-Lennox & Addington, Mark Gerretsen, MP for Kingston and The Islands and Scott Reid, MP for Lanark—Frontenac—Kingston in discussions regarding this important initiative to ensure Frontenac Paramedic Services (FPS) participation through the Kingston Central Ambulance Communication Centre (KCACC). Background The KISS project is focused on establishing a central information hub between Dispatch Centres and regional first responders, in order to allow key incident data to be shared in real time, optimize response times and capabilities. It makes sense to have all responders in the region connected to a centralized source of information. The project, championed by the City of Kingston, Kingston Fire & Rescue, is due to go live in April, will collate key information about emergency calls and share it with all required emergency responders in real-time.

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The KISS information hub is accessed and/or fed information by the community partners who have been meeting regularly since the project was launched in February 2016. Kingston Fire & Rescue and Kingston Police will be the first to use the KISS capabilities starting in April 2017. The other agencies will be brought online over the course of the summer. Once all partners are using KISS, the group will run a test scenario and reenactment of the December 2013 mid-town fire. This incident was pivotal in the KISS project, as it became apparent during this call that there was a need to address gaps in communication systems. The project has been supported by $1.5 million in funding from the Canadian Safety and Security Program of Defence Research and Development Canada in partnership with Public Safety Canada. Comment Unfortunately, FPS cannot participate without the partnership of the KCACC. The partnership is also contingent upon the Ministry of Health and Long Term Care (MOHLTC) Emergency Health Services Branch (EHSB) I&IT Cluster supporting the project through software integration. The Business Case was submitted to the EHSB mid-2016 to 1) identify the operational and financial advantages/implications associated with MOHLTC EHSB and the KCACC participation in the project and 2) to seek a commitment from EHSB and KCACC to participate as a full partner in the project. The Scope of the project was presented as well; The $1.5M KISS project is specifically designed to establish an “intelligent situational awareness hub” that allows for rules-based sharing of situational awareness data (Computer Assisted Dispatch (CAD), Automatic Vehicle Location (AVL) and other operational information), automates current capabilities, and provides a regional “roadmap” for future investments following the KISS project. In simple terms the KISS Project is a cornerstone of a comprehensive regional interoperability strategy. The previous Director of EHSB Tarmo Uukkivi, provided these comments on December 12th, 2016: “Ostensibly, we are very stretched by significant time constraints for implementing CAD 5.7 and the new Triage Tool by August of 2017. We also have further operational optimisation work that require significant I & IT Cluster resources. In order to accomplish these “Big 3” projects, we have few, if any resources left to focus on other IT project implementations. What few resources we do have, must be dedicated to sustainment projects.” The new interim Director Donna Piasentini was contacted on January 30th, 2017 and asked the following: “The County of Frontenac respectfully request that you consider the Branch’s participation in this important research for the betterment of emergency response Recommend Report Emergency and Transportation Services – Kingston and Region Interoperability Safety and Security (KISS) Project February 15, 2017 Page 2 of 3

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and interoperability; focuses of both your government and the Government of Canada.” It is recommended that it is time to engage Sophie Kiwala, MPP for Kingston and The Islands, Randy Hillier, MPP for Lanark-Frontenac-Lennox & Addington, Mark Gerretsen, MP for Kingston and The Islands and Scott Reid, MP for Lanark—Frontenac—Kingston, to further discuss this important initiative in order to ensure Frontenac Paramedic Services (FPS) participation in this important initiative support by both Provincial and Federal mandates. Financial Implications There are no financial implications associated with this report. Organizations, Departments and Individuals Consulted and/or Affected Gerard Hunt, CAO, City of Kingston Denis Leger, Commissioner, City of Kingston Chief Shawn Armstrong, Kingston Fire & Rescue

Recommend Report Emergency and Transportation Services – Kingston and Region Interoperability Safety and Security (KISS) Project February 15, 2017 Page 3 of 3

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Report 2017-020 Recommend Report to Council To:

Warden and Members of County Council

From:

Kelly Pender, Chief Administrative Officer

Prepared by:

Paul J. Charbonneau, Director of Emergency and Transportation Services/Chief of Paramedic Services

Date of meeting:

February 15, 2017

Re:

Emergency and Transportation Services – South-Eastern Regional Trauma Network Initiative

Recommendation Be It Resolved That the Council of the County of Frontenac accept the Emergency and Transportation Services – South-Eastern Regional Trauma Network Initiative report; And Further That the Council of the County of Frontenac authorize the CAO to execute a Memorandum of Understanding for the Trauma Bypass Initiative between the Kingston General Hospital (KGH), Brockville General Hospital (BGH), Quinte Healthcare Corporation (QHC), Perth and Smiths Fall District Hospital (PSFDH), Lennox and Addington County General Hospital (LACGH) and the County of Frontenac. Background In an effort to improve the quality and timeliness of care provided to severely injured patients in our region, the South-eastern Regional Trauma Network (S-ERTN) has liaised with the County of Frontenac Paramedic Services and area hospitals to create a protocol, which extends the time window that paramedic services have to transport trauma patients directly to KGH. This protocol is essentially an amendment to the Ministry of Health’s provincially approved Prehospital Trauma Bypass standard that was implemented in 2014. The current standard allows paramedics to bypass severely injured patients directly to lead trauma hospitals (such as KGH) so long as they are within a 30-minute transport time window. From the outset, the Trauma Team Leader group at KGH felt that a 60-minute time frame would be more appropriate for our region given our largely rural landscape

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and the distance of our partnering hospitals. In fact, the standard suggests regional modification of timelines for bypass was anticipated to be necessary when this protocol was developed. Comment Since the introduction of the prehospital trauma bypass protocol in 2014 the S-ERTN has appreciated an increase in the number of complex, undifferentiated, major patients reaching KGH in a timely manner. They are collecting data on all trauma bypass cases to KGH and they can confidently state that the existing protocol has greatly improved patients’ access to definitive trauma care within the region without notable adverse events or significant rates of over-triage. The use of bypass protocols such as this is consistent with international guidelines on prehospital field triage for trauma (CDC Field Triage Guidelines 2011) and in-line with practices in other regions of Canada with highly-developed trauma systems such as Alberta and New Brunswick. The use of the bypass protocol to date has greatly reduced the time to arrival and time to definitive care for many patients in our region and I expect extending the timeframe to 60-minutes will have an even greater impact. Financial Implications There are no financial implications associated with this report. Organizations, Departments and Individuals Consulted and/or Affected Chris Evans, MD MSc FRCPC Co-Director, South-Eastern Ontario Trauma Program

Recommend Report Canadian Safety & Security Program (CSSP) – South-Eastern Regional Trauma Network Initiative February 15, 2017

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Memorandum of Understanding Trauma Bypass Initiative Agreement between The Kingston General Hospital (KGH) Quinte Healthcare Corporation (QHC) Lennox and Addington County General Hospital (LACGH) Brockville General Hospital (BGH) The Perth and Smiths Falls District Hospital (PSFDH) The County of Frontenac (Operating as Frontenac Paramedic Services) February 2017

1. Purpose The primary purpose of this MOU is to clearly outline the expectations and responsibilities shared between the collaborating parties involved in the timely identification, treatment, transport and information sharing with respect to trauma bypass patients transported to KGH by Primary Care Paramedics (PCPs) and Advanced Care Paramedics (ACPs).
2. Assumptions regarding the sharing of patient information All parties agree to work within existing legislation, standards, and agreements that govern their employees, including but not limited to all privacy and confidentiality clauses. The sharing of clinical data and patient outcomes will be provided by each party for the sole purpose of quality and risk management, and will only be reported externally as de-identified data. Any future research activity related to this patient population will be openly discussed and conducted with the agreement of all three parties, and then only with appropriate ethics board approval. Quality review outcomes and review of aggregate results will be addressed in a collaborative approach between all parties.
3. Operational elements a. Under this agreement, PCPs and ACPs may, under the direction of ambulance dispatch, bypass a local hospital and transport a trauma patient directly to KGH, when appropriate. Trauma Bypass Initiative - 2017

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b. Decision making by PCPs and ACPs regarding the appropriate destination will be based on the Ministry of Health Emergency Health Service Basic Life Support Standards Field Trauma Triage Standard, with a 60 minute travel time instead of 30 minute as describe in I-23, which may be amended from time to time. 4. Review This MOU will be reviewed annually to ensure it remains clinically appropriate and if no changes are made it will be considered renewed. It is understood by all that:

1. Minor changes and updates may be made to the Trauma Bypass agreement if approved by all parties.
2. Major changes or updates will require that a new MOU be negotiated.
3. If any signing agency encounters serious difficulties with the current MOU or the Trauma Bypass agreement, a new MOU may be required. We have authority to bind the Corporation: Kingston General Hospital

Name Position

Signature Date Quinte Healthcare Corporation

Name Position

Signature Date Lennox & Addington County General Hospital

Name Position Trauma Bypass Initiative - 2017

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Signature Date Brockville General Hospital

Name Position

Signature Date The Perth and Smiths Falls Hospital

Name Position

Signature Date The County of Frontenac (operating as Frontenac Paramedic Services)

Name Position

Signature Date

Trauma Bypass Initiative - 2017

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Staff Briefing : Mr. Richard Allen, Manager of Economic Deve…

The Opportunity For Goat Dairy in Frontenac County

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Richard Allen Manager of Economic Development

Staff Briefing : Mr. Richard Allen, Manager of Economic Deve…

Trip Details

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• January 8 – 17, 2017 • Visits to Beijing, Harbin, Qiqihar • Met with Feihe Executives, Local County Government Officials, Kingston Project Management Team. • Visited Dairy Farm, Dairy Plant, Goat Farm, Demonstration Facility, and Head Offices of Feihe International.

Staff Briefing : Mr. Richard Allen, Manager of Economic Deve…

Feihe International

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• Privately owned Chinese Infant Formula Company • #1 Domestic Brand for Infant Formula in China • #3 Overall (Including international competitors) • Investing $225 million into construction of Canadian Infant Formula plant in Kingston – Phase 1 will use fresh milk from the Canadian Dairy system – 80% of product will be exported back to China as a premium product – Phase 2 will add Goat milk production to plant, increasing both jobs and local opportunities.

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Heilongjiang Province

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Gannan Dairy Farm

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• 10,000 Cows on site • Process approximately 240 cows every 15 minutes. • Facility uses a combination of advanced automation and professional employees. • ”Open Stall” approach. • Most of the feed is sourced locally, some organic alfalfa imported from North America. • Exceeds both Chinese and European standards for quality and safety.

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Gannan Facility

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• Processes milk from Gannan Farm within approximately two hours of leaving the cow. • On site quality control testing, including library of every batch produced. • Webcams to demonstrate food safety transparency and tour facilities separated by glass. • Use of automation wherever possible

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Tailai Goat Farm • Based on extensive research, executives at Feihe believe Goat milk is the future of Infant Formula – Closer composition to human breast milk – Hypoallergenic

• Currently building capacity in China.

• For context: 45,000 total goats in Ontario – Largest farm has approximately 4,000.

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– Tailai farm currently has only 2500 goats – Will grow to 70,000 goats by 2018 – 7 Additional farms of same size to start construction in 2018

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Demonstration Farm • Located on a key tourist route • Hosts a small Goat Dairy Plant • Produces small items for purchase/consumption • Tells the Feihe story through interactive panels. AGENDA ITEM #f)

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What this means for Frontenac • Feihe’s $225 million investment in Kingston will bring about 200 direct jobs, in addition to the construction jobs through 2017 & 2018. • Phase 2 of the plant will incorporate processing of approximately 75 million litres of goat milk per year. AGENDA ITEM #f)

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– This means over 100,000 milking goats are needed in close transportation distance to the processing plant. – That’s a minimum of 25 large farms.

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What this means for Frontenac

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“The opportunity to participate in the Feihe International supply chain for goat dairy has the potential to transform agriculture and revitalize agricultural production in Frontenac County. By establishing a new industry, there will be many opportunities for business expansion, innovation and employment for those who work and live in Frontenac County.”

Staff Briefing : Mr. Richard Allen, Manager of Economic Deve…

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Report 2017-014 Committee Recommend Report To:

Chair and Members of the Community Development Advisory Committee

From:

Richard Allen, Manager of Economic Development

Date of meeting:

February 6, 2017

Re:

Community Development Advisory Committee – Goat Milk Production in Frontenac County

Recommendation: Be It Resolved That the Community Development Advisory Committee accept and receive this report; And Further That staff continue to pursue opportunities associated with the new Feihe International facility in the City of Kingston, with a focus on supply chain implications for goat farms and goat dairy; And Further That staff report back the Community Development Advisory Committee with next steps by October 2017. Background In December of 2016, the City of Kingston announced a $225 million investment in their Cataraqui Estates business park from the Chinese infant formula company Feihe International. This investment complements the 2015 announcement of Portuguese food processing company Frulact in the same business park. The establishment of these two anchor tenants positions the region as a hub for agribusiness and food processing in Ontario. The Kingston Economic Development Corporation worked closely with Feihe International to make the case for Kingston as its North American base of operations and have developed close ties with the company project team responsible for the location, design and construction of the new plant. When the plant opens, Feihe International will use milk procured through the supply managed Canadian dairy system to produce infant formula. This will be considered a

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premium product and exported back to China for inclusion in the competitive Chinese infant formula market. Phase 2 of the operation plan includes the production of a new infant formula product using goat milk, also to be procured from the region. On December 20, 2016, staff received an invitation from the Kingston Economic Development Corporation to join them on a delegation to China to further develop the relationship between Feihe International and to learn more about their Chinese operations by visiting cow and goat dairy farms and production facilities in early January. The Manager of Economic Development joined the trip to China and departed with representatives from the City of Kingston, Utilities Kingston, Queen’s University, the Ontario Ministry of Agriculture, Food and Rural Affairs and the Kingston Economic Development Corporation on January 8, 2017. Comments: Highlights In Northern China, the delegation was able to witness the high quality process used by Feihe to create infant formula. This included visits to dairy and goat farms and a processing facility. As transparency in the food chain is highly regarded in China, each facility offered safe viewing areas of production or animal care in process. Dairy Farm The delegation visited a 10,000 cow dairy farm located in Gannan County where the milking process was demonstrated. With four simultaneous milking parlours, this farm is able to milk 240 cows every 15 minutes. The quality and quantity of milk exceeds both Chinese and European standards to ensure a safe supply for the infant formula product. The raw milk is immediately chilled and shipped to the local processing facility. Gannan Infant Formula Facility Within two hours of leaving the cow, its milk has been shipped to the local facility, processed and converted to infant formula. By doing this, Feihe keeps risk of contamination extremely low, and can make their product with the freshest possible ingredients. This is done by locating the farms and facilities close together in a single region. The delegation was able to walk through the facility and view the equipment and workers through glass hallways. Specifications for equipment and information about the processing is available to read throughout the facility. Feihe intends to build their Kingston facility with a similar education component for tourists, school groups, and other visitors to view their operation and learn more about it. Tailai Goat Farm Feihe is building a new line of infant formula products with goat milk as the base rather than dairy. Their research indicates that goat milk is an ideal ingredient for formula Recommend Report to CDAC Community Development Advisory Committee – Goat Milk Production in Frontenac County February 6, 2017

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because its composition is closer to human breast milk and it has hypoallergenic qualities. The delegation visited their new goat farm and processing facility site in Tailai. The farm and the processing facility are scheduled to be operational by the winter of 2018, with construction finishing at both locations at that time. The Tailai goat farm currently has approximately 2500 goats, but by the time production goes online it will have almost 70,000 goats on site. The goat experts and farmers at Feihe are working to grow the herd and improve the genetics and resiliency of the herd by importing excellent genetic material from around the world. The Tailai farm is phase one of this strategy, with phase two including six more farms of equal size in a nearby county. Demonstration Farm One of the unique stops along the trip was at a small demonstration facility, located along a popular tourist route. This was a small goat farm (approximately 200 goats) with milking capabilities attached to an interactive facility that shares information about Feihe, its history and its products. This comes with a small cafeteria that serves pudding, milk, yogurt and candies made from goats milk produced on site. The demonstration farm is essentially a marketing experience, to set out a memorable experience and share important information to help secure brand recognition across the competitive infant formula market in China. Implications for Frontenac County Benefits With Feihe International set to begin construction of their Kingston-based processing facility in early 2017, the local economy will need to prepare for their short-term and long term plans. County of Frontenac Dairy producers can assume that much of their commodity will be directed towards the new facility. The facility itself will make use of state of the art automation and technology in processing, providing jobs to highly skilled individuals. The visitor component to the new facility will contribute to food tourism in the region, creating another attraction associated with farms and food. Phase two of Feihe’s facility will expand to process Goat’s milk in addition to the existing dairy operation. Early estimates indicate that this demand would generate the need for over 100,000 goats in Eastern Ontario to provide this supply. It is estimated that there were only 40,000 goats in all of Ontario’s agricultural sector in 2016. The proximity of Frontenac County to Kingston positions it as the ideal place to grow the goat milk supply for Feihe, providing income, jobs, and other opportunities for local farmers and other support businesses.

Recommend Report to CDAC Community Development Advisory Committee – Goat Milk Production in Frontenac County February 6, 2017

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Risks While Frontenac County has a long history of traditional dairy production, goats require a different approach. In general, goat herds are more susceptible to disease than cattle, and require additional labour and hands on care throughout their lifespan. In Ontario, there is already shortage of a healthy goat supply, inflating the cost per animal price due to demand. Ontario’s goat industry is still in its infancy. While there are some farms who have operated for many years, the knowledge and experience is isolated from formal training programs and support systems. For example, the Ontario Agricultural College at Guelph University has no goat specific programs in place, and no stream for specialization in goat dairy. If our region is to succeed in goat dairy, it will be important to become a knowledge centre of expertise, and to promote information programs and training for our community. It is not expected that Frontenac develop farms of the scale noted above, and it is important to remember that our farming tradition is established at a much smaller scale. It will be important to staff to continue to work with Feihe International to encourage the development of a supply chain system that can work with farms of various sizes. If Feihe requires their supply chain to be of a certain scale, the local opportunities may be limited to participate in this supply chain. However, with the development of an industry around goats in Eastern Ontario, other types of opportunities will start to emerge including cheese production, local food, genetics and breeding, animal care and other specialties. Next Steps If Frontenac seeks to become the “Goat Capital of Canada,” it will be critical to ensure that our community grows a strong base knowledge and education, participates in breeding programs for healthy, resilient goats with excellent genetics, and develops a robust logistics system that allows for farms of many sizes to participate in the supply chain for this anticipated opportunity. Staff will approach the Kingston Economic Development Corporation and the Frontenac Community Development Corporation to develop a program to support local farmers who are interested in participating in the supply chain potential outlined in this report. Sustainability Implications The opportunity to participate in the Feihe International supply chain for goat dairy has the potential to transform agriculture and revitalize agricultural production in Frontenac County. By establishing a new industry, there will be many opportunities for business expansion, innovation and employment for those who work and live in Frontenac County.

Recommend Report to CDAC Community Development Advisory Committee – Goat Milk Production in Frontenac County February 6, 2017

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Financial Implications There are no financial implications associated with this report. Organizations, Departments and Individuals Consulted and/or Affected Frontenac County The City of Kingston Kingston Economic Development Corporation Ontario Ministry of Agriculture, Food and Rural Affairs

Recommend Report to CDAC Community Development Advisory Committee – Goat Milk Production in Frontenac County February 6, 2017

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Report 2017-021 Council Recommend Report To:

Warden and Members of County Council

From:

Kelly Pender, Chief Administrative Officer

Prepared by:

Richard Allen, Manager of Economic Development

Date of meeting:

February 15, 2017

Re:

Planning & Economic Development – Delegation to China

Recommendation: Be It Resolved That the Council of the County of Frontenac accept the Planning & Economic Development – Delegation to China report; And Further That the Council of the County of Frontenac authorize the transfer of $4,989.29 from the Sustainability Reserve to address costs associated with the County’s participation in the delegation to China. Background In December of 2016, the City of Kingston announced a $225 million investment in their Cataraqui Estates business park from the Chinese infant formula company Feihe International. This investment complements the 2015 announcement of Portuguese food processing company Frulact in the same business park. The establishment of these two anchor tenants positions the region as a hub for agribusiness and food processing in Ontario. The Kingston Economic Development Corporation worked closely with Feihe International to make the case for Kingston as its North American base of operations and have developed close ties with the company project team responsible for the location, design and construction of the new plant. When the plant opens, Feihe International will use milk procured through the supply managed Canadian dairy system to produce infant formula. This will be considered a premium product and exported back to China for inclusion in the competitive Chinese infant formula market. Phase 2 of the operation plan includes the production of a new infant formula product using goat milk, also to be procured from the region.

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AGENDA ITEM #g)

On December 20, 2016, staff received an invitation from the Kingston Economic Development Corporation to join them on a delegation to China to further develop the relationship between Feihe International and to learn more about their Chinese operations by visiting cow and goat dairy farms and production facilities in early January. The Manager of Economic Development joined the trip to China and departed with representatives from the City of Kingston, Utilities Kingston, Queen’s University, the Ontario Ministry of Agriculture, Food and Rural Affairs and the Kingston Economic Development Corporation on January 8, 2017. Comment The delegation arrived in China on January 10, 2017 and after getting settled met with the Vice Chairman of Feihe International, several executives and board members from the company at their head office in Beijing to learn more about the companies Chinese operations and their plans for operations in Canada. Subsequently, the delegation travelled to Heilongjiang province in northern China. In each County, the delegation was met at the municipal border by government officials and led to our destinations. This hospitality was often augmented by an official meal between the local officials and the Canadian delegation. In Chinese culture, building relationships and trust is critical in business. The delegation was seen in a very positive light by executives of Feihe and government officials in the various municipalities visited. The delegation was able to witness the high quality process used by Feihe to create infant formula through visits to dairy and goat farms, as well as a processing facility. As transparency in the food chain is highly regarded in China, each facility offered safe viewing areas of the production and the animal care in process. The scale of Feihe International’s Chinese operations is immense, producing milk from 240 cows every fifteen minutes on a single farm, which hosts approximately 10,000 cows. While operations with goat milk are just getting started in China, Feihe intends to have 7 farms of 70,000 goats producing milk and infant formula by 2020. Feihe stated their commitment to working with the local supply chain to achieve their needs for goat milk with phase two of the Kingston processing facility, and to find a process that works with our local context to achieve their goals. This may mean a way can be found for farms of various sizes to participate in this opportunity. Staff will work with Feihe, regional partners such as Kingston Economic Development Corporation and OMAFRA to develop a successful strategy with the farming community. For a full account of activities staff participated in and lessons learned on this trip, please refer to the Community Development Advisory Committee Report 2017-014, “Goat Milk in Frontenac County.”

Recommend Report to Council Planning & Economic Development - Delegation to China February 15, 2017

2017-021 Planning and Economic Development Delegation to Chi…

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AGENDA ITEM #g)

Next Steps: If Frontenac seeks to become the “Goat Capital of Canada,” it will be critical to ensure that our community grows strong base knowledge, education, participate in breeding programs for healthy, resilient goats with excellent genetics, and develops a robust logistics system that allows for farms of many sizes to participate in the supply chain for this anticipated opportunity. The Manager of Economic Development will coordinate with staff from the Kingston Economic Development Corporation and the Ontario Ministry of Food, Rural Affairs and Agriculture to further educate regional stakeholders on the opportunity and how to coordinate with Feihe International. It is expected that the County of Frontenac will play a leadership role in the coordination of matters concerning the farm related supply chain. By October of 2017, staff will report back to the Community Development Advisory Committee with information regarding the progress staff have made toward this prospect. Sustainability Implications The opportunity to participate in the Feihe International supply chain for goat dairy has the potential to transform agriculture and revitalize agricultural production in Frontenac County. By establishing a new industry, there will be many opportunities for business expansion, innovation and employment for those who work and live in Frontenac County. Financial Implications The Total Cost of Trip: $4989.28 CAD Transportation: $2956.16 Hotels: $1807.12 Meals: $25.00 Travel Visa: $201.00 Notes: All meals and ground transportation were provided by local hosts. Transportation costs include round trip international flight, two domestic flights, and travel between Frontenac County and Pearson Airport. Organizations, Departments and Individuals Consulted and/or Affected Frontenac County The City of Kingston Kingston Economic Development Corporation Ontario Ministry of Agriculture, Food and Rural Affairs Queen’s University

Recommend Report to Council Planning & Economic Development - Delegation to China February 15, 2017

2017-021 Planning and Economic Development Delegation to Chi…

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AGENDA ITEM #h)

Report 2017-022 Recommend Report to Council To:

Warden and Members of County Council

From:

Kelly Pender, Chief Administrative Officer

Prepared by:

Jannette Amini, Manager of Legislative Services/Clerk

Date of meeting:

February 15, 2017

Re:

Corporate Services – Rideau Corridor Awards Program

Recommendation Be It Resolved That the Council of the County of Frontenac accept the Corporate Services – Rideau Corridor Awards Program report; And Further That the County of Frontenac support the Rideau Corridor Awards Program; And Further That a financial contribution in the amount of $1000 be approved, to be expensed from the Stabilization Reserve. Background In celebration of the 10th anniversary of the Rideau Canal’s inscription on the UNESCO World Heritage List, and in honour of Canada’s 150th birthday, the Rideau Corridor Landscape Strategy is pleased to announce a Rideau Corridor Awards program in 2017 with the goal to recognize, honour and promote good design, environmental stewardship and economic development, through public and youth engagement, that serves to protect, enhance, promote and celebrate the heritage character and sustainability of the Rideau Canal corridor. Comment The Award itself contains more than one category, with the categories as follows: Award Categories and examples Environmental Stewardship

• Conservation and low-impact development
• Built environment and landscapes
• Remediation program
• Promotion of good shoreline practices

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Design (sub-categories ‘urban’ and ‘rural’)

• Built environment and landscapes
• Contextually appropriate
• Unique/new design
• Rideau esthetic (eg/ 1 ½ storey stone, centre-hall plan; Lanark cedar rail fences)
• Low-impact development Heritage Conservation and Promotion
• Built environment and landscapes
• Conservation, restoration, rehabilitation, renovation or adaptive reuse
• Aboriginal history along the waterway
• Promotion/education of heritage conservation through efforts in education, publications, exhibitions or advocacy efforts Community Building
• Community-based festival, event, or activity
• One time or annual activity
• Community builders, leaders or champions Economic Development (sub-categories: ‘major’ and ‘minor’)
• Established, new or revitalized business within one of the 13 Rideau corridor municipalities, and is associated with the Rideau Canal
• BIA/Chamber of Commerce activity
• New business model Youth Award - NEW
• Individuals or groups
• Up to 18 years of age
• Any of the above categories Eligibility of Projects The competition is open to all individuals, children and youth up to 18 years of age, schools, businesses, community groups and organizations within the 13 municipalities along the Rideau Canal corridor. The nominated project/program must have taken place since 2007. A nomination can be submitted for consideration under more than one categories. Nomination Period The deadline for submissions: 8 week timeframe. Example: May 1, 2017 – June 30, 2017 Submission Requirements / Evaluation Criteria Nominations must demonstrate their role in protecting, enhancing, promoting or celebrating the heritage character and sustainability of the Rideau Canal corridor. Nominations must demonstrate how they reflect the RCLS 10 Principles for Good Waterfront Development, as applicable. Recommend Report to Council Corporate Services – Rideau Corridor Awards Program February 15, 2017

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A nomination form must be completed in full and must be accompanied by high-res photographs (including before and after shots, if applicable) and any additional information the applicant feels would help the Awards Committee in evaluating the project. Images must be in jpeg format. All electronic material must be submitted on a digital device. Incomplete submissions will not be considered. All information and supporting materials will not be returned and may be used to promote the awards program and its award recipients (eg website and media announcements of winners; visual display at awards ceremony). Options to complete nomination form:

• fillable pdf form
• pdf/Word form as other available option The nomination form includes the following components:
• Name and contact information of nominee
• Name and contact information of owner (if not nominee)
• Award Category (can be more than one category)
• Property/Project Location
• Project Description/History
• Description of why this nomination is deserving of an award
• Description of how the nomination relates to the objectives of the Awards program and those of the Rideau Corridor Landscape Strategy
• Description of what the Rideau Canal means to the nominee
• Any other details that are pertinent to effectively communicating the nomination
• Signature
• Owner’s/Organizer’s consent via signature (if not owner submitting) Submissions must be received no later than 4pm on the submission deadline date. Submissions can be sent to the Program Coordinator. Judging

A decision on all award winners will be made within 8 weeks after the submission deadline

Judging Options: o Planners Group evaluates all submissions and recommends a short list to the Steering Committee. Acknowledgement of all submissions will be presented to the Steering Committee. o The Steering Committee as a whole will determine award winners o Awards (max 3 per category): Excellence; Merit; Honourable Mention o Steering Committee reserves the right not to give an award in any or each category. o Winners announced at awards ceremony

Awards

Small take-home gift to each nominee

Recommend Report to Council Corporate Services – Rideau Corridor Awards Program February 15, 2017

2017-022 Corporate Services Rideau Corridor Awards Program

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AGENDA ITEM #h)

Framed letter signed by the Steering Committee and ICOMOS Canada (TBC) to all winners Minimum one award per category Award features different style/material of artwork per category, created by Rideau Corridor artists Max potential number of awards: 8 categories x 3 awards Awards scaled to award ‘level’ and across each category Youth Category – award will be different than others and will be appropriate to award recipients

Awards Ceremony

Week of September 25th on a weeknight Location: Rideau Canal Visitor’s Centre, or Station Theatre, Smiths Falls Will feature slide presentation of images, supporting material provided in each submission One display board per category highlighting all of the submissions (prepared by Program Coordinator) All nominees will be invited to the ceremony, where the awards will be presented to the winners by the Steering Committee representatives Invitation by email

Advertising and Media

• Call for nominations o RCLS communique to local media (like SC Meeting communiques) o RCLS website o RCLS reps’ websites o Email RCLS stakeholder contact list o Social media o Poster/communique in RCLS reps’ offices 11”x17”

Announcement of Winners and Promotion of Awards Ceremony o RCLS communique to local media o RCLS website o RCLS reps’ websites o Social media

Budget Options

• Eligible for Canada 150 funding
• Parks Canada and Smiths Falls have offered to host event at either Rideau Canal Visitor Centre or the Station Theatre, Smiths Falls
• RCLS membership shares cost of awards and awards ceremony via funding and inkind contributions
• Costs for display panel printing; framed letter; awards; food & drink

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AGENDA ITEM #h)

Timeline – Summary Task/Month April Project Startup Nomination Period Planners Group Evaluation SC Judging Announcement Awards Ceremony

May

June July

August September

Awards Ceremony – Sample Agenda Time 6:00 – 7:00pm 7:00 – 7:15pm 7:15 – 8:00pm 8:00pm

Task / Event Reception – refreshments and preview of submission display panels and slides Welcome and address Presentation of awards Thank you and wrap-up

Appendix A – Cost Estimate Budget Item ADVERTISING Advertising / Media Coverage Posters (11x17)

JUDGING OF NOMINATIONS Planners Group – nomination packages

Provider

Estimate

Electronic In-kind contribution by each RCLS rep or External Printer

$500

External Printer

Planners Group – lunch, coffee, snacks Steering Committee – shortlisted nomination packages

RCLS Rep External Printer

Steering Committee – coffee, snacks, lunch AWARDS Award Ceremony Invitations

RCLS Rep

Award Event – Food & Drink

External Caterer

Recommend Report to Council Corporate Services – Rideau Corridor Awards Program February 15, 2017

2017-022 Corporate Services Rideau Corridor Awards Program

30 submissions $150 See above

Electronic $1000

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AGENDA ITEM #h)

Award Event – Tablecloths Award Event – Venue

Production of Display Boards Printing of Letter Frames for Letter (max 24) Awards (max 24)

External Caterer PCA Visitor Centre / Station Theatre, Smiths Falls Parks Canada / Smiths Falls External Printer External Printer Retail eg Michaels Local Artisans

Small take-home item for each nominee

In-kind

Award Event – AV equipment

Total estimate (approx.)

In above In-kind

In above $200 $75 24 X $15 8 x $100 8 X $50 8 X $30 100 x $5 $4225

Lanark County has agreed with full Council approval to be the lead for the RCLS Awards Program and have committed $1,000 towards the budget. Members of the Rideau Corridor Steering Committee are being asked to update their respective Councils on the program as well as seek a financial contribution to the budget with the understanding that the Counties, the City of Ottawa and the City of Kingston would each be contributing between $500 and $1000 on behalf of the local municipalities; however it is also understood that a few local municipalities had offered to contribute between $150-$500 to make up the difference. The County of Frontenac is a member of the Rideau Corridor Landscape Strategy Steering Committee and our representative on the committee, John McDougall has asked for the request to come forward. Sustainability Implications Good governance is critical to the sustainability of a community and provides the necessary framework to guide members of council fairly and courteously through meetings of council and committees aids good decision-making. Financial Implications Support for this initiative in the amount of $1,000 could be expensed from the Stabilization Reserve. Organizations, Departments and Individuals Consulted and/or Affected Marian VanBruinessen, Director of Corporate Services/Treasurer

Recommend Report to Council Corporate Services – Rideau Corridor Awards Program February 15, 2017

2017-022 Corporate Services Rideau Corridor Awards Program

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AGENDA ITEM #a)

Report 2017-023 Information Report to Council To:

Warden and Members of County Council

From:

Kelly Pender, Chief Administrative Officer

Prepared by:

Jannette Amini, Manager of Legislative Services/Clerk

Date of meeting:

February 15, 2017

Re:

Corporate Services – Proposed Legislative Changes to Municipal Legislation

Recommendation This report is for information purposes only. Background In 2015, the Province commenced its mandatory 10 year review of the Municipal Act. Staff anticipated that major changes, although not as robust as those seen in 2005, would be forthcoming. As a result of this 10 year review, on November 16, 2016, Bill 68, Modernizing Ontario’s Municipal Legislation Act, 2016, and Bill 70, Building Ontario Up for Everyone Act (Budget Measures), 2016, were introduced in the Ontario Legislature. Both proposed legislative bills carry potential impacts to Ontario municipalities. Comment A preliminary review of these Acts has resulted in some amendments that are relatively substantive, and others that are more technical in nature, with many of the changes related to transparency and accountability, conflict, and behavior. Some impose a new obligation and others introduce flexibility. Over the next year, staff will monitor closely both AMCTO and AMO as well as attend workshops, and forums to determine the full impact of these proposed amendments on municipalities as well as review and ensure that all County policies are in a favourable position when and if these Bills receive Royal Ascent and ultimate Proclamation. It should also be noted that the County’s Chief Administrative Officer sits on the AMO subcommittee that is preparing a detailed review of the proposed legislative amendments for the AMO Board’s consideration as input into the Second Reading and Standing Committee process that will restart in February and the Manager of Legislative Services will be taking part in 2 webinars this spring related to the Bill.

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AGENDA ITEM #a)

For the purposes of this report, below are a list of key highlights of the more substantive changes found in Bill 68 and Bill 70: Codes of Conduct •

Codes of Conduct will now be mandatory for all municipalities. The County of Frontenac has a Code of Conduct for both Councils and Members of Advisory Committees and staff; however as noted in the Legislative Services Business Plan, a comprehensive review of the Code of Conduct will be undertaken once this new legislation has been passed.

Integrity Commissioners •

•

All municipalities will now need to provide citizen’s access to an Integrity Commissioner (IC). This can be done by either appointing their own, keeping one on retainer, or working with another municipality through a shared serviced arrangement. The County of Frontenac currently has a contract with Ron Price to act as the County’s IC. As noted in the proposed Bill, there is also the potential to negotiate with Mr Price to have this as a shared service agreement with the Townships; however this will need to be more fully researched by staff. The role of the Integrity Commissioner will also be changed and expanded in a number of ways, including by giving them authority over Municipal Conflict of Interest Act violations, and the power to refer matters to the courts for a determination as to whether the member has in fact contravened the Act

Closed, Open & Electronic Meetings •

There is going to be a clearer definition of a “Meeting,” under the Municipal Act’s open meeting provisions. The government is moving to clarify that a meeting with council, local board or committee involves a quorum of council members and that they discuss a matter in a way that “materially advances” the business or decisionmaking. Currently, section 238(1) of the Act defines a meeting as “any regular, special or other meeting of a council, of a local board or of a committee of either of them”. Past decisions by the Ontario ombudsman suggest that this is narrowly defined and have caused the ombudsman to state that, for a municipal meeting to take place in Ontario, “Members of council (or a committee) must come together for the purpose of exercising the power or authority of the council (or committee), or for the purpose of doing the groundwork necessary to exercise that power or authority.” The County of Frontenac Procedural By-law 2013-0020 defines a meeting as, “a majority of the Members of Council or Committee that comes together for the purpose of exercising the power or authority of the Council or Committee or for the purpose of doing the groundwork necessary to exercise that power or authority”. This definition may require amendments should Bill 68 receive Royal Ascent.

•

There will also be an expanded number of discretionary exemptions where councils can meet in closed session, including:

Information Report to Council Corporate Services – Proposed Legislative Changes to Municipal Legislation February 15, 2017

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AGENDA ITEM #a)

i) information supplied in confidence by Canada, a province or territory or a Crown agency; ii) certain third party information supplied in confidence; iii) trade secret or financial, commercial, etc. information that belongs to the municipality or local board and has monetary value or potential monetary value; or iv) instructions, etc. to any negotiations by or on behalf of the municipality or local board. •

•

Under the broader changes to open meetings, there will be a new requirement for municipalities to report back on how they intend to address a closed-meeting investigation. Councillors will be able to participate in meetings electronically, if there is an inperson quorum.

Municipal Conflict of Interest Act (MCIA) •

•

The range of penalties for Municipal Conflict of Interest Act (MCIA) violations will be expanded (likely new penalties will include suspensions or fines), giving judges more latitude when dealing with these types of violations. Municipalities will also be required to create a registry that tracks all registered conflicts of interest.

Fiscal Sustainability • • • •

Notably the government will not be giving municipalities access to any new revenue tools The government’s current prudent investor standards will be expanded The MA will be changed to make tax sales easier to complete There will be a series of technical changes to property taxation and collection

Staff-Council Relations •

Councils will be required to have a formal policy on council-municipal staff relations to address the roles and responsibilities of municipal public service and the interaction with council.

AMPS (Administrative Monetary Penalties) •

Municipalities will be given a new broad authority to use administrative monetary penalties for municipal by-law contraventions for a broader range of offences.

Parental Leave •

Councillors will be guaranteed a minimum period of parental leave.

Regional Council Composition

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AGENDA ITEM #a)

•

There are a number of changes to regional council composition, including a new requirement for regional governments to review their council composition following every second municipal election starting in 2018. The Minister would have power to make a regulation changing a regional council’s composition if a regional municipality is unable to come to a local decision within two years following every second municipal election. A new section 218(1) 2.1 is also being recommended that now requires a regional municipality other than the County of Oxford, that the head of council shall be elected by general vote in accordance with the Municipal Elections Act, 1996. This does not affect the County of Frontenac as it is not a regional municipality.

•

A lower tier council will also be able to temporarily appoint an alternate in situations where the permanent member cannot attend an upper-tier council meeting.

Municipal Elections •

There are a number of changes to the MA that will have an impact on municipal elections, including changes to the lame duck period, self-financing, and the individual contribution limit, such as the Municipal Election Act to be changed to reduce the time between the election of councils and their first meetings, proposed to be November 15; increase the maximum contribution limit to a single candidate or third party advertiser so that it is the same as the province ($1,200); and introduces formula to limit self-funding. Although the County of Frontenac does not conduct municipal elections, it is affected by the lame duck period.

Climate Change •

Add a new broad power to deal with climate change (although cannot exceed the Building Code or other provincial statutes) and to clarify the municipal role in energy planning.

Community Hubs •

The Minister will have regulation-making authority to prescribe actions (unknown at this point) that municipalities must take to support local integrated planning in order to implement community hubs.

Sustainability Implications Good governance is critical to the sustainability of a community and provides the necessary framework to guide members of council fairly and courteously through meetings of council and committees aids good decision-making. Financial Implications There are no financial implications directly associated with the adoption of a revised procedure by-law. Information Report to Council Corporate Services – Proposed Legislative Changes to Municipal Legislation February 15, 2017

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AGENDA ITEM #a)

Organizations, Departments and Individuals Consulted and/or Affected Marian VanBruinessen, Director of Corporate Services/Treasurer

Information Report to Council Corporate Services – Proposed Legislative Changes to Municipal Legislation February 15, 2017

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AGENDA ITEM #b)

Report 2017-024 Council Information Report To:

Warden and Council

From:

Kelly Pender, Chief Administrative Officer

Prepared by:

Lisa Hirvi, Administrator

Date of meeting:

February 15, 2017

Re:

Fairmount Home – Quarterly Update Activity Report

Recommendation This report is for information purposes only. Background The following information is an update regarding the activities/challenges at Fairmount Home from October 1, 2016 to December 31, 2016 as well as significant updates in January 2017. Comment Ministry of Health & Long-Term Care Inspections During the quarter ending December 31, 2016, there were two (2) Critical Incidents (CI) reported regarding abuse/neglect and one (1) CI regarding the hospitalization of a resident due to an injury. The Ministry of Health and Long-Term Care (MOHLTC) conducted a Complaints Inspection on September 21st to 23rd and 27th, 2016 related to concerns regarding a resident’s care. During the course of the inspection, no non-compliance orders were issued. The public version of the report was posted at Fairmount Home for public review. It is also available on the Ministry’s Reports on Long-Term Care Homes website. Thank you to the management and staff who worked professionally and cooperatively with the Ministry’s inspector.

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AGENDA ITEM #b)

Outbreaks On December 31, 2016, a respiratory outbreak was declared and ended on January 12, 2017. Seven (7) residents were affected, and unfortunately there was one death. Another respiratory outbreak was declared on January 14th in which four (4) residents were affected. It was declared over on January 23rd. Thank you to the management and staff who were diligent in managing the outbreak. The legislated reporting was completed to the required Ministries including the Ministry of Health & Long-Term Care (MOHLTC), Ministry of Labour (MOL) as well as Kingston, Frontenac, Lennox & Addington (KFL&A) Public Health. Public Health Inspection On November 15, 2016, KFL&A Public Health conducted a Food Safety Inspection for the main kitchen, serveries and general store. There were two (2) issues for sanitary maintenance and one (1) issue about utensil storage. The issues have been addressed. Resident Family Satisfaction Survey According to the Long-Term Care Homes Act, 2007 (s. 85), long-term care homes shall ensure that, at least once in every year, a survey is taken of the residents and their families to measure their satisfaction with the home and the care, services, programs and goods provided at the home. There were changes to the satisfaction survey for 2016. Fairmount Home was one of seven (7) LTC homes that worked together to develop a common satisfaction survey that meets the homes’ requirements as well as accreditation standards. There were separate survey questions for residents and POA/family members/friends of residents (38 questions for residents; 11 questions for POAs/family members/friends of family members; one (1) question for all respondents). Respondents were able to complete the survey using Survey Monkey or a paper copy. There were 34 survey responses (residents – 18; POAs/family members/friends of family members – 16), which is more than the 15 respondents in 2015. Overall, the satisfaction survey results at 97% were consistent with the previous year. Management has reviewed the survey responses including the comments and will ensure that action is taken, as appropriate. The satisfaction survey results will be shared with the Resident’s Council and staff, and at the next Family Information Session. The Resident/Family Annual Satisfaction Survey Response Summary for 2016 is attached. Education and Training Training sessions were held in June and October 2016 to ensure that all staff received the mandatory annual training that is required under the Long Term Care Homes Act, s. 76(7). Fairmount Home achieved 100 percent compliance for mandatory training in 2016. Historically, the mandatory training has been provided on-site by the management team. This year a hybrid model was used in which staff attended on-site, but the content was presented via web-based software, SURGE Learning. In 2017, it is expected that SURGE Learning will solely be used in completing staff training. Information Report to Council Fairmount Home – Quarterly Update Report February 15, 2017

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AGENDA ITEM #b)

Key Performance Indicators (KPI) Indicator

Goal

2016 Results

Comment

of Residents

Fallen

Below provincial average 15.2%

21.3%

0.09% resulted in fracture

of Residents

Using Restraints

Below provincial average 6%

14.0%

Resident Length of Stay

N/A

598 days

Resident/Family Satisfaction Survey

95% satisfaction level

Accreditation Level Awarded

Maintain “Exemplary” level

Quality of Care (2015 – 23.6%)

(2015 – 18.4%)

(2015 – 988 days) 97% (2015 – 97%) No change

Healthy Workforce Reduce sick time costs

80% of employees meeting Calendar year 2016 the target for absenteeism Nursing up to 10 days in 12-month rolling period

57% (2015 – 55%)

Non-nursing up to 7 days 73% in a 12-month rolling period (2015 – 77%) Non-union up to 7 days in a 12-month rolling period

Case Mix Index (CMI) – Home

Other revenue sources

100% (2015 – 75%)

Revenue Sources Fiscal 1.0521, Increase CMI revenue by represents 1% 1.9% increase (Fiscal 2015 – 1.0326) Increase other revenue sources with municipal contributions increased by < inflation rate (CPI

Information Report to Council Fairmount Home – Quarterly Update Report February 15, 2017

2017-024 Fairmount Home Quarterly Update Activity Report

Ministry fiscal year-end March 31

0%

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AGENDA ITEM #b)

Indicator

Goal Ontario 2016 2.0%

2016 Results

Comment

Outreach Program Community Information Sessions

50 Participants

40 – responsive behaviors session (Feb-16) 20 – LTC information session to medical students (Jun-16)

Telemedicine system

Increase use of telemedicine system

38 (2015 – 22 sessions)

Sustainability Implications Not applicable Financial Implications Not applicable Organizations, Departments and Individuals Consulted and/or Affected Fairmount Home Management Team Fairmount Staff Frontenac County Staff Residents Volunteers

Information Report to Council Fairmount Home – Quarterly Update Report February 15, 2017

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AGENDA ITEM #b) Resident / Family Annual Satisfaction Survey

Q1 I am completing the survey for the following Home: Answered: 34

Skipped: 0

Belmont Long Term Care…

Fairmount Home

Friendly Manor

Hastings Centennial…

Hastings Manor

Stirling Manor

The John M Parrott Centre 0%

10%

20%

30%

40%

Answer Choices

50%

60%

70%

80%

90%

100%

Responses

Belmont Long Term Care Facility

0.00%

0

Fairmount Home

100.00%

34

Friendly Manor

0.00%

0

Hastings Centennial Manor

0.00%

0

Hastings Manor

0.00%

0

Stirling Manor

0.00%

0

The John M Parrott Centre

0.00%

0

Total

34

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AGENDA ITEM #b) Resident / Family Annual Satisfaction Survey

Q2 I am a: Answered: 34

Skipped: 0

Resident

POA / Family Member/ Frie…

0%

10%

20%

30%

40%

Answer Choices

50%

60%

70%

80%

90%

100%

Responses

Resident

52.94%

18

POA / Family Member/ Friend of a Resident

47.06%

16

Total

34

2 / 51

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AGENDA ITEM #b) Resident / Family Annual Satisfaction Survey

Q3 I am involved as much as I want to be in decisions about care. Answered: 16

Skipped: 18

Always

Most of the time

Sometimes

Never

Don’t know

No response / Unable to…

0%

10%

20%

30%

40%

Answer Choices

50%

60%

70%

80%

90%

100%

Responses

Always

56.25%

9

Most of the time

31.25%

5

Sometimes

6.25%

1

Never

0.00%

0

Don’t know

6.25%

1

No response / Unable to respond

0.00%

0

Total

16

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AGENDA ITEM #b) Resident / Family Annual Satisfaction Survey

Q4 I am comfortable approaching staff with my concerns. Answered: 16

Skipped: 18

Always

Most of the time

Sometimes

Never

Don’t know

No response / Unable to…

0%

10%

20%

30%

40%

Answer Choices

50%

60%

70%

80%

90%

100%

Responses

Always

62.50%

10

Most of the time

18.75%

3

Sometimes

12.50%

2

Never

0.00%

0

Don’t know

6.25%

1

No response / Unable to respond

0.00%

0

Total

16

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AGENDA ITEM #b) Resident / Family Annual Satisfaction Survey

Q5 The Home respects the individuals cultural values. Answered: 16

Skipped: 18

Always

Most of the time

Sometimes

Never

Don’t know

No response / Unable to…

0%

10%

20%

30%

40%

Answer Choices

50%

60%

70%

80%

90%

100%

Responses

Always

62.50%

10

Most of the time

12.50%

2

Sometimes

6.25%

1

Never

0.00%

0

Don’t know

12.50%

2

No response / Unable to respond

6.25%

1

Total

16

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AGENDA ITEM #b) Resident / Family Annual Satisfaction Survey

Q6 As POA/SDM, I am provided with enough information regarding changes in medication, physical condition and plan of care in order to provide my informed consent. Answered: 16

Skipped: 18

Always

Most of the time

Sometimes

Never

Don’t know

No response / Unable to…

0%

10%

20%

30%

40%

Answer Choices

50%

60%

70%

80%

90%

100%

Responses

Always

43.75%

7

Most of the time

25.00%

4

Sometimes

25.00%

4

Never

0.00%

0

Don’t know

6.25%

1

No response / Unable to respond

0.00%

0

Total

16

6 / 51

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AGENDA ITEM #b) Resident / Family Annual Satisfaction Survey

Q7 The Home responds to my questions and concerns in a timely manner. Answered: 16

Skipped: 18

Always

Most of the time

Sometimes

Never

Don’t know

No response / Unable to…

0%

10%

20%

30%

40%

Answer Choices

50%

60%

70%

80%

90%

100%

Responses

Always

68.75%

11

Most of the time

18.75%

3

Sometimes

12.50%

2

Never

0.00%

0

Don’t know

0.00%

0

No response / Unable to respond

0.00%

0

Total

16

7 / 51

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AGENDA ITEM #b) Resident / Family Annual Satisfaction Survey

Q8 I am aware of how I could access external healthcare services (ie. Dental, advanced foot care, hearing services) Answered: 16

Skipped: 18

Always

Most of the time

Sometimes

Never

Don’t know

No response / Unable to…

0%

10%

20%

30%

40%

Answer Choices

50%

60%

70%

80%

90%

100%

Responses

Always

50.00%

8

Most of the time

31.25%

5

Sometimes

6.25%

1

Never

6.25%

1

Don’t know

0.00%

0

No response / Unable to respond

6.25%

1

Total

16

8 / 51

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AGENDA ITEM #b) Resident / Family Annual Satisfaction Survey

Q9 I am satisfied with the respect and emotional support given to my individual. Answered: 16

Skipped: 18

Always

Most of the time

Sometimes

Never

Don’t know

No response / Unable to…

0%

10%

20%

30%

40%

Answer Choices

50%

60%

70%

80%

90%

100%

Responses

Always

68.75%

11

Most of the time

12.50%

2

Sometimes

0.00%

0

Never

6.25%

1

Don’t know

12.50%

2

No response / Unable to respond

0.00%

0

Total

16

9 / 51

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AGENDA ITEM #b) Resident / Family Annual Satisfaction Survey

Q10 Do you have any additional comments you would like to add? Answered: 9

Skipped: 25

Responses

Date

1

I am very satisfied with Fairmount Home and am ever so grateful for the care that Ed B is given. I strongly feel 1North

12/1/2016 1:08 PM

requires more PSW’s consistently throughout the day to meet the needs of the residents. This would also allow for a more relaxed dinner time. It often feels very rushed. As well, 1North needs more “hands on”, perhaps recreation after dinner. The residents walk aimlessly about and many times have asked me “what do I do now?”. This window of time truly requires some sort of programming. 2

Not enough staff

12/1/2016 12:56 PM

3

I am a new patient and would need more time to analyze and answer the above questions.

12/1/2016 12:48 PM

4

Would like a set schedule for restorative care nurse/physio and confirmation that the visit took place.

12/1/2016 12:40 PM

5

Love it

12/1/2016 12:26 PM

6

The staff are outstanding, patient and kind.

11/11/2016 8:30 AM

7

The resident should always be approached first in regards to making decisions, even medical ones. I am not aware of

11/8/2016 9:44 AM

external services offered. eg. hearing? It is often difficult to know which staff to talk to when. Staff name tags could be 2 sided so you can see who you are talking to as they always seem to be flipped over.Wish there was a family welcoming committee to get familiar with things in the first few months. Wish there was a council so families had someone to talk to. 8

Fairmount is the best LTC facility that I have ever seen. The staff are wonderful. The facility is clean and homey. The

11/8/2016 7:29 AM

care is kind. We feel very lucky! 9

My Mom is on 1 South and all staff from dietary, laundry,housekeeping and of course the registered staff and last but

11/2/2016 7:53 PM

not least the Frontline PSWs. Everyone has been fantastic with the transition and compassionate when she was quite ill.

10 / 51

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AGENDA ITEM #b) Resident / Family Annual Satisfaction Survey

Q11 I would recommend this Home to others. Answered: 16

Skipped: 18

Always

Most of the time

Sometimes

Never

Don’t know

No response / Unable to…

0%

10%

20%

30%

40%

Answer Choices

50%

60%

70%

80%

90%

100%

Responses

Always

75.00%

12

Most of the time

6.25%

1

Sometimes

0.00%

0

Never

0.00%

0

Don’t know

12.50%

2

No response / Unable to respond

6.25%

1

Total

16

11 / 51

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AGENDA ITEM #b) Resident / Family Annual Satisfaction Survey

Q12 All staff treat me with kindness, courtesy, respect and dignity. Answered: 18

Skipped: 16

Always

Most of the time

Sometimes

Never

Don’t know

No response / Unable to…

0%

10%

20%

30%

40%

Answer Choices

50%

60%

70%

80%

90%

100%

Responses

Always

66.67%

12

Most of the time

27.78%

5

Sometimes

0.00%

0

Never

0.00%

0

Don’t know

0.00%

0

No response / Unable to respond

5.56%

1

Total

18

12 / 51

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AGENDA ITEM #b) Resident / Family Annual Satisfaction Survey

Q13 My personal privacy is maintained. Answered: 18

Skipped: 16

Always

Most of the time

Sometimes

Never

Don’t know

No response / Unable to…

0%

10%

20%

30%

40%

Answer Choices

50%

60%

70%

80%

90%

100%

Responses

Always

66.67%

12

Most of the time

33.33%

6

Sometimes

0.00%

0

Never

0.00%

0

Don’t know

0.00%

0

No response / Unable to respond

0.00%

0

Total

18

13 / 51

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AGENDA ITEM #b) Resident / Family Annual Satisfaction Survey

Q14 Staff take into consideration my cultural values. Answered: 17

Skipped: 17

Always

Most of the time

Sometimes

Never

Don’t know

No response / Unable to…

0%

10%

20%

30%

40%

Answer Choices

50%

60%

70%

80%

90%

100%

Responses

Always

47.06%

8

Most of the time

23.53%

4

Sometimes

5.88%

1

Never

0.00%

0

Don’t know

5.88%

1

No response / Unable to respond

17.65%

3

Total

17

14 / 51

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AGENDA ITEM #b) Resident / Family Annual Satisfaction Survey

Q15 I am encouraged and / or involved in decisions about my care. Answered: 18

Skipped: 16

Always

Most of the time

Sometimes

Never

Don’t know

No response / Unable to…

0%

10%

20%

30%

40%

Answer Choices

50%

60%

70%

80%

90%

100%

Responses

Always

33.33%

6

Most of the time

27.78%

5

Sometimes

16.67%

3

Never

0.00%

0

Don’t know

0.00%

0

No response / Unable to respond

22.22%

4

Total

18

15 / 51

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AGENDA ITEM #b) Resident / Family Annual Satisfaction Survey

Q16 Additional Comments: Answered: 4

Skipped: 30

Responses

Date

1

I couldn’t be happier with your staff. They have made my transition from home to here so much easier than I ever imagined. They are kind, understanding, and have made a difficult move easier than I ever imagined. Thanks to them

12/1/2016 12:05 PM

& keep up the good work. My sincere thanks to all. 2

Decisions/recommendations for needs not always discussed before implementation Choice to sit on balcony is not

12/1/2016 11:56 AM

offered as often it is locked. 3

Tony Ottenhof. Yes I am consulted often. I am doing this for Phyllis O.

12/1/2016 11:32 AM

4

why not full length curtains… Art Large

11/22/2016 12:02 PM

16 / 51

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AGENDA ITEM #b) Resident / Family Annual Satisfaction Survey

Q17 I can express my opinion without fear of consequences. Answered: 18

Skipped: 16

Always

Most of the time

Sometimes

Never

Don’t know

No response / Unable to…

0%

10%

20%

30%

40%

Answer Choices

50%

60%

70%

80%

90%

100%

Responses

Always

66.67%

12

Most of the time

27.78%

5

Sometimes

5.56%

1

Never

0.00%

0

Don’t know

0.00%

0

No response / Unable to respond

0.00%

0

Total

18

17 / 51

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AGENDA ITEM #b) Resident / Family Annual Satisfaction Survey

Q18 The Home responds to my questions and concerns in a timely manner. Answered: 18

Skipped: 16

Always

Most of the time

Sometimes

Never

Don’t know

No response / Unable to…

0%

10%

20%

30%

40%

Answer Choices

50%

60%

70%

80%

90%

100%

Responses

Always

55.56%

10

Most of the time

27.78%

5

Sometimes

11.11%

2

Never

0.00%

0

Don’t know

5.56%

1

No response / Unable to respond

0.00%

0

Total

18

18 / 51

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AGENDA ITEM #b) Resident / Family Annual Satisfaction Survey

Q19 I am provided with enough information regarding changes in my medication, physical condition and plan of care in order to provide my informed consent. Answered: 18

Skipped: 16

Always

Most of the time

Sometimes

Never

Don’t know

No response / Unable to…

0%

10%

20%

30%

40%

Answer Choices

50%

60%

70%

80%

90%

100%

Responses

Always

50.00%

9

Most of the time

22.22%

4

Sometimes

11.11%

2

Never

0.00%

0

Don’t know

5.56%

1

No response / Unable to respond

11.11%

2

Total

18

19 / 51

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AGENDA ITEM #b) Resident / Family Annual Satisfaction Survey

Q20 Additional Comments: Answered: 2

Skipped: 32

Responses

Date

1

Response time not satisfactory between POA & Medical staff

12/1/2016 12:12 PM

2

At the beginning when any changes were made (e.g. medication) I was not informed but my daughter n law and so

11/17/2016 2:28 PM

were so I asked them to inform me. Since then they have told me about any changes.

20 / 51

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AGENDA ITEM #b) Resident / Family Annual Satisfaction Survey

Q21 I am given timely information on how I could access external healthcare services when I require them. (ie. dental, advanced foot care, hearing services) Answered: 17

Skipped: 17

Always

Most of the time

Sometimes

Never

Don’t know

No response / Unable to…

0%

10%

20%

30%

40%

Answer Choices

50%

60%

70%

80%

90%

100%

Responses

Always

52.94%

9

Most of the time

23.53%

4

Sometimes

0.00%

0

Never

5.88%

1

Don’t know

5.88%

1

No response / Unable to respond

11.76%

2

Total

17

21 / 51

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AGENDA ITEM #b) Resident / Family Annual Satisfaction Survey

Q22 I am satisfied with the medical attention provided by my Physician. (and Nurse Practitioner if applicable) Answered: 17

Skipped: 17

Always

Most of the time

Sometimes

Never

Don’t know

No response / Unable to…

0%

10%

20%

30%

40%

Answer Choices

50%

60%

70%

80%

90%

100%

Responses

Always

64.71%

11

Most of the time

17.65%

3

Sometimes

5.88%

1

Never

0.00%

0

Don’t know

11.76%

2

No response / Unable to respond

0.00%

0

Total

17

22 / 51

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AGENDA ITEM #b) Resident / Family Annual Satisfaction Survey

Q23 Additional Comments: Answered: 2

Skipped: 32

Responses

Date

1

Never met Dr. of home

12/1/2016 12:12 PM

2

I haven’t seem my general practitioner in a couple of years but the nurse at Fairmount tests my blood to monitor my

11/17/2016 2:37 PM

diabetes every week. I see my opthomologist Dr. Sharma to monitor my eye condition every year and I also see a podiatrist to check my feet every 2 months.

23 / 51

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AGENDA ITEM #b) Resident / Family Annual Satisfaction Survey

Q24 I feel safe and secure with Staff. Answered: 17

Skipped: 17

Always

Most of the time

Sometimes

Never

Don’t know

No response / Unable to…

0%

10%

20%

30%

40%

Answer Choices

50%

60%

70%

80%

90%

100%

Responses

Always

88.24%

15

Most of the time

11.76%

2

Sometimes

0.00%

0

Never

0.00%

0

Don’t know

0.00%

0

No response / Unable to respond

0.00%

0

Total

17

24 / 51

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AGENDA ITEM #b) Resident / Family Annual Satisfaction Survey

Q25 I feel safe and secure with my fellow Residents. Answered: 17

Skipped: 17

Always

Most of the time

Sometimes

Never

Don’t know

No response / Unable to…

0%

10%

20%

30%

40%

Answer Choices

50%

60%

70%

80%

90%

100%

Responses

Always

64.71%

11

Most of the time

23.53%

4

Sometimes

5.88%

1

Never

0.00%

0

Don’t know

0.00%

0

No response / Unable to respond

5.88%

1

Total

17

25 / 51

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AGENDA ITEM #b) Resident / Family Annual Satisfaction Survey

Q26 I feel safe and secure in my home environment. Answered: 17

Skipped: 17

Always

Most of the time

Sometimes

Never

Don’t know

No response / Unable to…

0%

10%

20%

30%

40%

Answer Choices

50%

60%

70%

80%

90%

100%

Responses

Always

76.47%

13

Most of the time

23.53%

4

Sometimes

0.00%

0

Never

0.00%

0

Don’t know

0.00%

0

No response / Unable to respond

0.00%

0

Total

17

26 / 51

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AGENDA ITEM #b) Resident / Family Annual Satisfaction Survey

Q27 Staff answer when I call. (using a respectful manner - knock on my door, introduce themselves etc) Answered: 17

Skipped: 17

Always

Most of the time

Sometimes

Never

Don’t know

No response / Unable to…

0%

10%

20%

30%

40%

Answer Choices

50%

60%

70%

80%

90%

100%

Responses

Always

52.94%

9

Most of the time

35.29%

6

Sometimes

11.76%

2

Never

0.00%

0

Don’t know

0.00%

0

No response / Unable to respond

0.00%

0

Total

17

27 / 51

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AGENDA ITEM #b) Resident / Family Annual Satisfaction Survey

Q28 Meals (likes / dislikes) Answered: 17

Skipped: 17

Always

Most of the time

Sometimes

Never

Don’t know

No response / Unable to…

0%

10%

20%

30%

40%

Answer Choices

50%

60%

70%

80%

90%

100%

Responses

Always

58.82%

10

Most of the time

23.53%

4

Sometimes

11.76%

2

Never

5.88%

1

Don’t know

0.00%

0

No response / Unable to respond

0.00%

0

Total

17

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AGENDA ITEM #b) Resident / Family Annual Satisfaction Survey

Q29 Bathing (day / time / bath or shower) Answered: 17

Skipped: 17

Always

Most of the time

Sometimes

Never

Don’t know

No response / Unable to…

0%

10%

20%

30%

40%

Answer Choices

50%

60%

70%

80%

90%

100%

Responses

Always

70.59%

12

Most of the time

23.53%

4

Sometimes

0.00%

0

Never

5.88%

1

Don’t know

0.00%

0

No response / Unable to respond

0.00%

0

Total

17

29 / 51

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AGENDA ITEM #b) Resident / Family Annual Satisfaction Survey

Q30 Time I prefer to get up. Answered: 17

Skipped: 17

Always

Most of the time

Sometimes

Never

Don’t know

No response / Unable to…

0%

10%

20%

30%

40%

Answer Choices

50%

60%

70%

80%

90%

100%

Responses

Always

64.71%

11

Most of the time

5.88%

1

Sometimes

17.65%

3

Never

5.88%

1

Don’t know

0.00%

0

No response / Unable to respond

5.88%

1

Total

17

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AGENDA ITEM #b) Resident / Family Annual Satisfaction Survey

Q31 Time I prefer to go to bed. Answered: 17

Skipped: 17

Always

Most of the time

Sometimes

Never

Don’t know

No response / Unable to…

0%

10%

20%

30%

40%

Answer Choices

50%

60%

70%

80%

90%

100%

Responses

Always

76.47%

13

Most of the time

17.65%

3

Sometimes

0.00%

0

Never

0.00%

0

Don’t know

0.00%

0

No response / Unable to respond

5.88%

1

Total

17

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AGENDA ITEM #b) Resident / Family Annual Satisfaction Survey

Q32 Temperature. (Meals) Answered: 17

Skipped: 17

Always

Most of the time

Sometimes

Never

Don’t know

No response / Unable to…

0%

10%

20%

30%

40%

Answer Choices

50%

60%

70%

80%

90%

100%

Responses

Always

58.82%

10

Most of the time

29.41%

5

Sometimes

5.88%

1

Never

5.88%

1

Don’t know

0.00%

0

No response / Unable to respond

0.00%

0

Total

17

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AGENDA ITEM #b) Resident / Family Annual Satisfaction Survey

Q33 Taste. (Meals) Answered: 17

Skipped: 17

Always

Most of the time

Sometimes

Never

Don’t know

No response / Unable to…

0%

10%

20%

30%

40%

Answer Choices

50%

60%

70%

80%

90%

100%

Responses

Always

47.06%

8

Most of the time

35.29%

6

Sometimes

11.76%

2

Never

5.88%

1

Don’t know

0.00%

0

No response / Unable to respond

0.00%

0

Total

17

33 / 51

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AGENDA ITEM #b) Resident / Family Annual Satisfaction Survey

Q34 Variety. (Meals) Answered: 17

Skipped: 17

Always

Most of the time

Sometimes

Never

Don’t know

No response / Unable to…

0%

10%

20%

30%

40%

Answer Choices

50%

60%

70%

80%

90%

100%

Responses

Always

47.06%

8

Most of the time

29.41%

5

Sometimes

11.76%

2

Never

11.76%

2

Don’t know

0.00%

0

No response / Unable to respond

0.00%

0

Total

17

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AGENDA ITEM #b) Resident / Family Annual Satisfaction Survey

Q35 Portion size. (Meals) Answered: 17

Skipped: 17

Always

Most of the time

Sometimes

Never

Don’t know

No response / Unable to…

0%

10%

20%

30%

40%

Answer Choices

50%

60%

70%

80%

90%

100%

Responses

Always

64.71%

11

Most of the time

17.65%

3

Sometimes

17.65%

3

Never

0.00%

0

Don’t know

0.00%

0

No response / Unable to respond

0.00%

0

Total

17

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AGENDA ITEM #b) Resident / Family Annual Satisfaction Survey

Q36 During the day. (Recreational Programs) Answered: 17

Skipped: 17

Always

Most of the time

Sometimes

Never

Don’t know

No response / Unable to…

0%

10%

20%

30%

40%

Answer Choices

50%

60%

70%

80%

90%

100%

Responses

Always

41.18%

7

Most of the time

11.76%

2

Sometimes

17.65%

3

Never

0.00%

0

Don’t know

11.76%

2

No response / Unable to respond

17.65%

3

Total

17

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AGENDA ITEM #b) Resident / Family Annual Satisfaction Survey

Q37 During the evening. (Recreational Programs) Answered: 17

Skipped: 17

Always

Most of the time

Sometimes

Never

Don’t know

No response / Unable to…

0%

10%

20%

30%

40%

Answer Choices

50%

60%

70%

80%

90%

100%

Responses

Always

29.41%

5

Most of the time

11.76%

2

Sometimes

23.53%

4

Never

5.88%

1

Don’t know

5.88%

1

No response / Unable to respond

23.53%

4

Total

17

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AGENDA ITEM #b) Resident / Family Annual Satisfaction Survey

Q38 During the weekend. (Recreational Programs) Answered: 16

Skipped: 18

Always

Most of the time

Sometimes

Never

Don’t know

No response / Unable to…

0%

10%

20%

30%

40%

Answer Choices

50%

60%

70%

80%

90%

100%

Responses

Always

43.75%

7

Most of the time

0.00%

0

Sometimes

18.75%

3

Never

6.25%

1

Don’t know

12.50%

2

No response / Unable to respond

18.75%

3

Total

16

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AGENDA ITEM #b) Resident / Family Annual Satisfaction Survey

Q39 The assistance I am provided to enjoy a program. Answered: 16

Skipped: 18

Always

Most of the time

Sometimes

Never

Don’t know

No response / Unable to…

0%

10%

20%

30%

40%

Answer Choices

50%

60%

70%

80%

90%

100%

Responses

Always

62.50%

10

Most of the time

6.25%

1

Sometimes

12.50%

2

Never

0.00%

0

Don’t know

6.25%

1

No response / Unable to respond

12.50%

2

Total

16

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AGENDA ITEM #b) Resident / Family Annual Satisfaction Survey

Q40 The programs meet my needs. Answered: 16

Skipped: 18

Always

Most of the time

Sometimes

Never

Don’t know

No response / Unable to…

0%

10%

20%

30%

40%

Answer Choices

50%

60%

70%

80%

90%

100%

Responses

Always

37.50%

6

Most of the time

18.75%

3

Sometimes

12.50%

2

Never

0.00%

0

Don’t know

12.50%

2

No response / Unable to respond

18.75%

3

Total

16

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AGENDA ITEM #b) Resident / Family Annual Satisfaction Survey

Q41 I am satisfied with the Restorative Care and physiotherapy services. Answered: 17

Skipped: 17

Always

Most of the time

Sometimes

Never

Don’t know

No response / Unable to…

0%

10%

20%

30%

40%

Answer Choices

50%

60%

70%

80%

90%

100%

Responses

Always

64.71%

11

Most of the time

23.53%

4

Sometimes

0.00%

0

Never

5.88%

1

Don’t know

0.00%

0

No response / Unable to respond

5.88%

1

Total

17

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AGENDA ITEM #b) Resident / Family Annual Satisfaction Survey

Q42 I am satisfied with the incontinence products provided in the Home. Answered: 17

Skipped: 17

Always

Most of the time

Sometimes

Never

Don’t know

No response / Unable to…

0%

10%

20%

30%

40%

Answer Choices

50%

60%

70%

80%

90%

100%

Responses

Always

52.94%

9

Most of the time

23.53%

4

Sometimes

5.88%

1

Never

0.00%

0

Don’t know

0.00%

0

No response / Unable to respond

17.65%

3

Total

17

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AGENDA ITEM #b) Resident / Family Annual Satisfaction Survey

Q43 I am satisfied with the cleanliness and upkeep of the interior of the Home. Answered: 17

Skipped: 17

Always

Most of the time

Sometimes

Never

Don’t know

No response / Unable to…

0%

10%

20%

30%

40%

Answer Choices

50%

60%

70%

80%

90%

100%

Responses

Always

94.12%

16

Most of the time

5.88%

1

Sometimes

0.00%

0

Never

0.00%

0

Don’t know

0.00%

0

No response / Unable to respond

0.00%

0

Total

17

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AGENDA ITEM #b) Resident / Family Annual Satisfaction Survey

Q44 I am satisfied with the cleanliness and upkeep of the exterior of the Home. Answered: 17

Skipped: 17

Always

Most of the time

Sometimes

Never

Don’t know

No response / Unable to…

0%

10%

20%

30%

40%

Answer Choices

50%

60%

70%

80%

90%

100%

Responses

Always

76.47%

13

Most of the time

5.88%

1

Sometimes

5.88%

1

Never

0.00%

0

Don’t know

0.00%

0

No response / Unable to respond

11.76%

2

Total

17

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AGENDA ITEM #b) Resident / Family Annual Satisfaction Survey

Q45 I am satisfied with the laundry services provided over the past year. Answered: 17

Skipped: 17

Always

Most of the time

Sometimes

Never

Don’t know

No response / Unable to…

0%

10%

20%

30%

40%

Answer Choices

50%

60%

70%

80%

90%

100%

Responses

Always

70.59%

12

Most of the time

23.53%

4

Sometimes

5.88%

1

Never

0.00%

0

Don’t know

0.00%

0

No response / Unable to respond

0.00%

0

Total

17

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AGENDA ITEM #b) Resident / Family Annual Satisfaction Survey

Q46 I am satisfied with the religious and spiritual services. Answered: 16

Skipped: 18

Always

Most of the time

Sometimes

Never

Don’t know

No response / Unable to…

0%

10%

20%

30%

40%

Answer Choices

50%

60%

70%

80%

90%

100%

Responses

Always

56.25%

9

Most of the time

6.25%

1

Sometimes

12.50%

2

Never

0.00%

0

Don’t know

6.25%

1

No response / Unable to respond

18.75%

3

Total

16

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AGENDA ITEM #b) Resident / Family Annual Satisfaction Survey

Q47 I am satisfied with my involvement and / or the work of the Residents Council in the Home. Answered: 17

Skipped: 17

Always

Most of the time

Sometimes

Never

Don’t know

No response / Unable to…

0%

10%

20%

30%

40%

Answer Choices

50%

60%

70%

80%

90%

100%

Responses

Always

29.41%

5

Most of the time

5.88%

1

Sometimes

0.00%

0

Never

5.88%

1

Don’t know

5.88%

1

No response / Unable to respond

52.94%

9

Total

17

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AGENDA ITEM #b) Resident / Family Annual Satisfaction Survey

Q48 I would recommend this Home to others. Answered: 17

Skipped: 17

Always

Most of the time

Sometimes

Never

Don’t know

No response / Unable to…

0%

10%

20%

30%

40%

Answer Choices

50%

60%

70%

80%

90%

100%

Responses

Always

82.35%

14

Most of the time

11.76%

2

Sometimes

0.00%

0

Never

0.00%

0

Don’t know

0.00%

0

No response / Unable to respond

5.88%

1

Total

17

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AGENDA ITEM #b) Resident / Family Annual Satisfaction Survey

Q49 Additional comments. Answered: 5

Skipped: 29

Responses

Date

1

As POA’s, this is our perception of moms comments

12/1/2016 12:15 PM

2

I know the marks are high, but it’s how I feel.

12/1/2016 12:10 PM

3

My room is comfortable, but the halls are very cold.

12/1/2016 11:58 AM

4

I would recommend this home to different people.

11/25/2016 1:26 PM

5

Sometimes my neighbour Earla leaves her tv turned up really high and sometimes her tv is turned up without her

11/17/2016 2:57 PM

being in her room and it’s not her fault. I think it might be some PSWs turn it up and it’s painfully high for everyone around her. Please keep it turned down for us. I would appreciate if the coffee in the dining room was hotter.

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AGENDA ITEM #b) Resident / Family Annual Satisfaction Survey

Q50 If you would like us to follow up with you regarding this survey please provide your contact information below: Answered: 10

Skipped: 24

Answer Choices

Responses

Name

100.00%

10

Company

0.00%

0

Address

0.00%

0

Address 2

0.00%

0

City/Town

0.00%

0

Province

0.00%

0

Postal Code

0.00%

0

Country

0.00%

0

Email Address

40.00%

4

Phone Number

90.00%

9

Name

Date

1

Faye Hetz

12/1/2016 1:09 PM

2

Gail Dowling

12/1/2016 12:55 PM

3

Georgina Trudeau

12/1/2016 12:53 PM

4

Donna Perrin

12/1/2016 12:40 PM

5

Shirley H

12/1/2016 12:31 PM

6

Lorraine Blaney

12/1/2016 12:23 PM

7

Joyce Moore

12/1/2016 12:15 PM

8

Shirley Hulley

12/1/2016 12:10 PM

9

Frieda Heard (Donna Perrin)

12/1/2016 11:58 AM

10

Ann Dubras

11/11/2016 8:30 AM

Company

Date

There are no responses.

Address

Date

There are no responses.

Address 2

Date

There are no responses.

City/Town

Date

There are no responses.

Province

Date

There are no responses.

Postal Code

Date

50 / 51

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AGENDA ITEM #b) Resident / Family Annual Satisfaction Survey There are no responses.

Country

Date

There are no responses.

Email Address

Date

1

sambecs25@gmail.com

12/1/2016 1:09 PM

2

dowlinggail@gmail.com

12/1/2016 12:55 PM

3

paragon@kos.net

12/1/2016 12:40 PM

4

adubras@cogeco.ca

11/11/2016 8:30 AM

Phone Number

Date

1

613-583-0880

12/1/2016 1:09 PM

2

613-766-8946

12/1/2016 12:55 PM

3

613-561-5792

12/1/2016 12:53 PM

4

613-5395540

12/1/2016 12:40 PM

5

613-547-1432

12/1/2016 12:31 PM

6

1-613-548-0033 ext 133

12/1/2016 12:23 PM

7

613-766-8946

12/1/2016 12:15 PM

8

613-539-5540

12/1/2016 11:58 AM

9

6137667509

11/11/2016 8:30 AM

51 / 51

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AGENDA ITEM #a)

Minutes of the Community Development Advisory Committee Meeting February 6, 2017 A meeting of the Community Development Advisory Committee was held in the Bud Clayton Memorial Room, County Administrative Office, 2069 Battersea Road, Glenburnie on Monday, February 6, 2017 at 10:00 a.m. Present: Robert Clinton, Chair Betty Hunter, Vice-Chair Barrie Gilbert Tracy John Darwyn Sproule Councillor Ron Higgins Regrets: Councillor John McDougall, Council Liaison Wilma Kenny Staff Present: Richard Allen, Manager of Economic Development Kelly Pender, Chief Administrative Officer Alison Vandervelde, Communications Officer (Recording Secretary) 1.

Call to Order

Mr. Allen called the meeting to order at 10:00 a.m. and proceeded to the Election of Officers. 2.

Election of Officers a)

Election of Chair

Moved By: Seconded By:

Ms. John Councillor Higgins

That Bob Clinton be elected Chair of the Community Development Advisory Committee for 2017. Carried Moved By: Seconded By:

Mr. Gilbert Councillor Higgins

THAT nominations for Chair be closed. Carried

Report of the Community Development Advisory Committee

Page 308 of 385

AGENDA ITEM #a)

b)

Election of Vice-Chair

Moved By: Seconded By:

Councillor Higgins Mr. Gilbert

THAT Betty Hunter be elected Vice-Chair of the Community Development Advisory Committee for 2017. Carried Moved By: Seconded By:

Ms. John Councillor Higgins

THAT nominations for Vice-Chair be closed. Carried Mr. Clinton assumed the Chair. 3.

Adoption of the Agenda

Moved By: Seconded By:

Ms. Hunter Councillor Higgins

That the agenda for the February 6, 2017 meeting of the Community Development Advisory Committee be adopted. Carried 4.

Disclosure of Pecuniary Interest and General Nature Thereof

There were none. 5.

Adoption of Minutes a)

Minutes of Meeting held December 8, 2016

Moved By: Seconded By:

Ms. John Councillor Higgins

That the minutes of the Community Development Advisory Committee meeting held December 8, 2016 be amended to correct the location for Environmental Forum to Queen’s University Biological Station and as amended be adopted. Carried

Community Development Advisory Committee Meeting Minutes February 6, 2017

Report of the Community Development Advisory Committee

Page 2 of 4

Page 309 of 385

AGENDA ITEM #a)

Deputations and/or Presentations 

Reports to the Community Development Advisory Committee a)

2017-010 Community Development Advisory Committee Community Development Officer Activity Report, November 2016 to January 2017

Ms. Vandervelde reviewed the report and highlighted recent successes. b)

2017-011 Community Development Advisory Committee Economic Development Web Based Portal

Mr. Allen gave the Committee a tour through the portal. Suggestions included:     

Adding information around environmental services/conservation authorities under Local Business; Adding North Frontenac Parklands under Trails & Recreation; Involving the community in building a strong photo collection through a photo contest; Strengthen the call to action regarding investment opportunities under Invest in Frontenac; Ensuring reference to environmental preservation (i.e., light pollution, natural shorelines, etc) is present throughout verbiage on the site, and perhaps adding a page specifically about the Frontenac sustainability mindset.

The committee was supportive of the web portal – clean, informative, easily accessible information. c)

d)

2017-012 Community Development Advisory Committee Accommodation Study 2017-013 Community Development Advisory Committee Hastings County Economic Development Review

Mr. Allen and Mr. Pender highlighted key points from the report, and suggested that given the next steps in the Hastings report, Frontenac is doing lots of things right. The Committee was congratulatory about the amount of good work staff is able to do, given limited resources. Conversation suggested that we need to ensure proactive review of long-term plan for securing funding, especially those line items that are currently funded externally.

Community Development Advisory Committee Meeting Minutes February 6, 2017

Report of the Community Development Advisory Committee

Page 3 of 4

Page 310 of 385

AGENDA ITEM #a)

e)

2017-014 Community Development Advisory Committee Goat Milk in the Frontenacs Moved By: Ms. Hunter Seconded By: Ms. John Be It Resolved That the Community Development Advisory Committee accept and receive this report; And Further That staff continue to pursue opportunities associated with the new Feihe International facility in the City of Kingston, with a focus on supply chain implications for goat farms and goat dairy; And Further That staff report back the Community Development Advisory Committee with next steps by October 2017. Carried 8.

Communications 

Other Business 

Next Meeting

The next meeting of the Community Development Advisory Committee is scheduled for March 9, 2017 11.

Adjournment

Moved By: Seconded By:

Ms. Hunter Ms. John

That the meeting hereby adjourn at 12:07pm Carried

Community Development Advisory Committee Meeting Minutes February 6, 2017

Report of the Community Development Advisory Committee

Page 4 of 4

Page 311 of 385

AGENDA ITEM #a)

COMMITTEE REPORT To:

Warden and Council Members of the County of Frontenac

From:

Richard Allen Manager of Economic Development

Date of meeting:

February 15, 2017

Re:

Community Development Advisory Committee – Report to Council

The Community Development Advisory Committee reports and recommends as follows: 1.

2017-014 Community Development Advisory Committee Goat Milk in the Frontenacs Be It Resolved That the Community Development Advisory Committee accept and receive this report; And Further That staff continue to pursue opportunities associated with the new Feihe International facility in the City of Kingston, with a focus on supply chain implications for goat farms and goat dairy; And Further That staff report back the Community Development Advisory Committee with next steps by October 2017.

Report of the Community Development Advisory Committee

Page 312 of 385

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AGENDA ITEM #a)

By-Law No. 2017-0007 Of The Corporation of the County of Frontenac being a by-law to authorize the execution of an Agreement with the Ontario Public Service Employees Union, Local 462 Whereas the County of Frontenac’s paramedics are represented by Local 462 of the Ontario Public Service Employees’ Union (OPSEU Local 462); And Whereas the County of Frontenac’s collective agreement with OPSEU Local 462 expired as of December 31, 2015; And Whereas a three year collective agreement, effective January 1, 2016 to December 31, 2018, was reached on February 2, 2017 and has been affirmed by a union membership ratification vote taken February 7, 2017; And Whereas Section 5 of the Municipal Act, S.O. 2001, c. 25 and amendments thereto provides that a municipal power, including a municipality’s capacity, rights, powers and privileges under Section 8 shall be exercised by its council and by by-law unless the municipality is specifically authorized to do otherwise: Now Therefore the Corporation of the County of Frontenac hereby enacts as follows: 1.

That the Warden and Clerk be authorized to execute a three year collective agreement, effective January 1, 2016 to December 31, 2018, with Local 462 of the Ontario Public Service Employees’ Union (OPSEU Local 462) which represents the County’s paramedics;

That the agreement shall be attached to and form part of this by-law.

That this By-law shall come into force and take effect as of the final passing thereof.

Read a first and second time this 15th day of February, 2017. Read a third time and finally passed this 15th day of February, 2017. The Corporation of the County of Frontenac

Ron Vandewal, Warden

OPSEU 462 Agreement (Proposed By-Law No. 2017-0007)

Jannette Amini, Clerk

Page 380 of 385

AGENDA ITEM #b)

By-Law Number 2017-0008 of The Corporation of the County of Frontenac being a by-law to authorize the CAO to execute a Memorandum of Understanding for the Trauma Bypass Initiative between the Kingston General Hospital (KGH), Brockville General Hospital (BGH), Quinte Healthcare Corporation (QHC), Perth and Smiths Fall District Hospital (PSFDH), Lennox and Addington County General Hospital (LACGH) and the County of Frontenac. Whereas in an effort to improve the quality and timeliness of care provided to severely injured patients in our region, the South-eastern Regional Trauma Network (S-ERTN) has liaised with the County of Frontenac Paramedic Services and area hospitals to create a protocol, which extends the time window that paramedic services have to transport trauma patients directly to KGH; and Whereas the protocol is essentially an amendment to the Ministry of Health’s provincially approved Prehospital Trauma Bypass standard that was implemented in 2014; and, Whereas the County of Frontenac wishes to execute a Memorandum of Understanding for the Trauma Bypass Initiative between the Kingston General Hospital (KGH), Brockville General Hospital (BGH), Quinte Healthcare Corporation (QHC), Perth and Smiths Fall District Hospital (PSFDH), Lennox and Addington County General Hospital (LACGH); and, And Whereas Section 5 of the Municipal Act, S.O. 2001, c. 25 and amendments thereto provides that a municipal power, including a municipality’s capacity, rights, powers and privileges under Section 8 shall be exercised by its council and by by-law unless the municipality is specifically authorized to do otherwise: Now Therefore Be It Resolved That the Council of the Corporation of the County of Frontenac enacts: 1.

That the CAO to execute a Memorandum of Understanding for the Trauma Bypass Initiative between the Kingston General Hospital (KGH), Brockville General Hospital (BGH), Quinte Healthcare Corporation (QHC), Perth and Smiths Fall District Hospital (PSFDH), Lennox and Addington County General Hospital (LACGH) and the County of Frontenac.as outlined in the attached Schedule “A”;

That Schedule “A” shall form part of this by-law.

That this By-law shall come into force and take effect upon the date of final passing.

To Authorize the Warden and Clerk to Execute a Trauma Bypass…

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AGENDA ITEM #b)

Read a First and Second Time this 15th day of February, 2017. Read a Third Time, Signed, Sealed and Finally Passed this 15th day of February, 2017.

The Corporation of the County of Frontenac

Ron Vandewal, Warden

Jannette Amini, Clerk

By-law 2017-0008 – to authorize the CAO to execute a Memorandum of Understanding for the Trauma Bypass Initiative between the Kingston General Hospital (KGH), Brockville General Hospital (BGH), Quinte Healthcare Corporation (QHC), Perth and Smiths Fall District Hospital (PSFDH), Lennox and Addington County General Hospital (LACGH) and the County of Frontenac February 15, 2017 Page 2 of 2

To Authorize the Warden and Clerk to Execute a Trauma Bypass…

Page 382 of 385

AGENDA ITEM #c)

By-Law No. 2017-0009 of The Corporation of the County of Frontenac being a by-law to amend By-law No. 2014-0051 (Appointment to the Kingston and Frontenac Public Library Board) Whereas Section 5 of the Municipal Act provides that a municipal power, including a municipality’s capacity, rights, powers and privileges, shall be exercised by its council and by by-law, unless the municipality is specifically authorized to do otherwise; And Whereas Council passed By-law 2014-0051, on December 17, 2014 being a by-law to appoint Members of Council and Members of the Community to External Boards and Committees for the Term of Council; And Whereas Council deems it expedient to amend By-law 2014-0051 as it relates to the Kingston and Frontenac Public Library Board; Now Therefore Be It Resolved That the Council of the Corporation of the County of Frontenac hereby enacts as follows: 1.

That By-law 2014-0051 be amended as follows: i.

That Anne Peace-Fast be removed as the Community representative on the Kingston and Frontenac Public Library Board;

ii.

That _______________________be appointed as the Community representative on the Kingston and Frontenac Public Library Board;

That this by-law shall take effect on the date of its final passing.

Read a first and second time this 15th day of February, 2017. Read a third time and finally passed this 15th day of February, 2017. The Corporation of the County of Frontenac

Ron Vandewal, Warden

To Amend By-Law No. 2014-0051 (Appointment to the Kingston a…

Jannette Amini, Clerk

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AGENDA ITEM #d)

By-Law No. 2017-0010 of The Corporation of the County OF Frontenac being a by-law to confirm all actions and proceedings of County Council on February 15, 2017

Whereas Section 8 of the Municipal Act, S.O. 2001, c.25 and amendments thereto provides that a municipality has the capacity, rights, powers and privileges of a natural person for the purpose of exercising its authority under the Municipal Act or any other Act; and; Whereas Subsection 2 of Section 11 of the Municipal Act, S.O. 2001, c.25 and amendments thereto provides that a lower-tier municipality and an upper-tier municipality may pass by-laws respecting matters within the spheres of jurisdiction described in the Table to Subsection 2 subject to certain provisions, and; Whereas Section 5 of the Municipal Act, S.O. 2001, c. 25 and amendments thereto provides that a municipal power, including a municipality’s capacity, rights, powers and privileges under Section 8 shall be exercised by its council and by by-law unless the municipality is specifically authorized to do otherwise; and; Whereas the Council of the County of Frontenac deems it expedient to confirm its actions and proceedings; Now Therefore Be It Resolved That the Council of the Corporation of the County of Frontenac hereby enacts as follows:

1. That all actions and proceedings of the Council of the County of Frontenac taken at its regular meeting held on February 15, 2017 be confirmed as actions for which the municipality has the capacity, rights, powers and privileges of a natural person.
2. That all actions and proceedings of the Council of the County of Frontenac taken at its regular meeting held on February 15, 2017 be confirmed as being matters within the spheres of jurisdiction described in Subsection 2 of Section 11 of the Municipal Act, S.O. 2001, c.25 and amendments thereto.
3. That all actions and proceedings of the Council of the Corporation of the County of Frontenac taken at its regular meeting held on February 15, 2017 except those taken by by-law and those required by by-law to be done by resolution are hereby sanctioned, ratified and confirmed as though set out within and forming part of this by-law.

To Confirm All Actions and Proceedings of Council (Proposed …

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AGENDA ITEM #d)

4. That this by-law shall come into force and take effect as of the final passing thereof. Read a First and Second Time this 15th day of February 2017. Read a Third Time and Finally Passed, Signed and Sealed this 15th day of February

The Corporation of the County Of Frontenac

Ron Vandewal, Warden

Jannette Amini, Clerk

By-Law No. 2017-0010 – To Confirm all Actions and Proceedings of County Council February 15, 2017

To Confirm All Actions and Proceedings of Council (Proposed …

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